The Lemon IndexAll cars · Mercedes-Benz Sprinter · 2024
2024 Mercedes-Benz Sprinter. Advanced data.
The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.
Complaints by system
| System | Share of complaints |
|---|---|
| Brakes | 19% |
| Transmission & drivetrain | 12% |
| Fuel system | 12% |
| Electrical | 12% |
| Seat belts | 12% |
One complaint can name more than one system, so shares can add to more than 100%.
Severity, all complaints
| Total | Crashes | Fires | Injuries | Deaths | Tows |
|---|---|---|---|---|---|
| 16 | 1 | 1 | 0 | 0 | 0 |
As reported by owners to NHTSA. Not verified.
Recall campaigns 4
25V725000 Oct 2025 Structure / Frame And Members
Defect. Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter 2500 vehicles. The right longitudinal frame member may not be reinforced properly, decreasing the structural integrity of the third-row seats.
Risk. Third-row seats with inadequate strength may fail to protect occupants, increasing the risk of injury in a crash.
Remedy. Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 17, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RASCHW. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 31, 2025.
25V609000 Sep 2025 Structure / Frame And Members
Defect. Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles. The longitudinal frame members may not be reinforced properly.
Risk. Frame members with inadequate strength may reduce the vehicle's performance in a crash, increasing the risk of injury.
Remedy. Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VVS3LAENGST. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 19, 2025.
25V135000 Feb 2025 Parking Brake
Defect. Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter vehicles. The parking brake cable bracket welds may fail and disengage the parking brake. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems."
Risk. Parking brake failure can result in a vehicle rollaway, increasing the risk of a crash.
Remedy. Dealers will inspect and repair the parking brake cable bracket as necessary, free of charge. Owner notification letters were mailed April 30, 2025. Owners may contact DVUSA customer service at 877-762-8267. DVUSA's number for this recall is VS3HALHAN.
24V517000 Jul 2024 Suspension / Rear / Springs / Leaf Spring Assembly / U-Bolt, Leaf Spring To Axle
Defect. Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.
Risk. An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.
Remedy. Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.
Manufacturer communications 95
Mercedes-Benz filed 95 service communications for this car with NHTSA.
- Complaint Distronic and/or Active Brake Assist inoperative after driving for an extended…
- Complaint: Noises when reversing slowly <5 km/h (squeaking) Cause: There is a seal in the…
- Pre-Case creation for 725.0/.1 Transmissions Complaint: To insure vehicle down time is kept at…
Crash ratings by version
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| Mercedes-Benz Sprinter 2500 12 Passenger Van PV AWD | not rated | not rated | not rated | ★☆☆☆☆ |
| Mercedes-Benz Sprinter 2500 12 Passenger Van PV RWD | not rated | not rated | not rated | ★☆☆☆☆ |
| Mercedes-Benz Sprinter 2500 15 Passenger Van PV RWD | not rated | not rated | not rated | ★☆☆☆☆ |
Safety equipment
| Electronic stability | Forward collision warning | Lane departure warning |
|---|---|---|
| Standard | Standard | Optional |
YouTube repair topics
200 videos about the 2019–2025 Mercedes-Benz Sprinter, 29.7M views.
| Topic | Videos | Views |
|---|---|---|
| Oil changes & service | 6 | 294K |
| Gauges, lights & wiring | 2 | 289K |
| Fuel pump, filter & tank | 4 | 126K |
| Heat, A/C & blend door | 2 | 82K |
| Brakes & ABS | 3 | 50K |
| Intake, EGR & engine sensors | 1 | 43K |
| Infotainment, battery & electrical | 2 | 36K |
| Death wobble & steering | 1 | 16K |
Nearby model years
Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.
Updated · Free to use with credit: Source: The Lemon Index (lemonindex.com)
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