The Lemon IndexAll cars · Mercedes-Benz Sprinter · 2022
2022 Mercedes-Benz Sprinter. Advanced data.
The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.
Failure mileage by system
Half of owners who gave a mileage reported the problem between 2,000 and 17,000 miles. Median 8,000, from 6 complaints with a mileage.
Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.
Complaints by system
| System | Share of complaints |
|---|---|
| Engine | 22% |
| Automatic emergency braking | 20% |
| Electrical | 17% |
| Speed control | 12% |
| Transmission & drivetrain | 10% |
One complaint can name more than one system, so shares can add to more than 100%.
Severity, all complaints
| Total | Crashes | Fires | Injuries | Deaths | Tows |
|---|---|---|---|---|---|
| 41 | 1 | 0 | 1 | 0 | 1 |
As reported by owners to NHTSA. Not verified.
Recall campaigns 7
24V930000 Dec 2024 Electrical System / Instrument Cluster/Panel
Defect. Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Risk. A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.
Remedy. Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.
23V876000 Dec 2023 Structure / Critical Fasteners
Defect. Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.
Risk. A detached partition wall can increase the risk of injury.
Remedy. Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.
23V806000 Dec 2023 Structure / Body
Defect. Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.
Risk. An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.
Remedy. Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number
23V444000 Jun 2023 Fuel System, Gasoline / Delivery / Fuel Pump
Defect. Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.
Risk. A loss of drive power can increase the risk of a crash.
Remedy. Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 4790205.
23V204000 Mar 2023 Electrical System / Instrument Cluster/Panel
Defect. Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.
Risk. A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.
Remedy. Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.
23V101000 Feb 2023 Air Bags / Side/Window
Defect. Daimler Vans USA, LLC (DVUSA) is recalling certain 2022 Mercedes-Benz Sprinter vehicles equipped with electrically adjustable front swivel-seats. The wiring harnesses for the swivel-seats may have been incorrectly installed and may become damaged, which can cause the front side air bags not to deploy as intended.
Risk. An air bag that does not deploy as intended increases the risk of injury in a crash.
Remedy. Dealers will inspect and reattach the wiring harnesses, as necessary, free of charge. Owner notification letters were mailed March 17, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 5491810.
22V796000 Oct 2022 Power Train / Automatic Transmission / Internal / Park Pawl
Defect. Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with a manual parking brake and 7-speed automatic transmission. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in vehicle rollaway.
Risk. Vehicle rollaway increases the risk of a crash.
Remedy. Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's numbers for this recall are 22V2790611, 22V2790612, and 22V2790613.
Manufacturer communications 97
Mercedes-Benz filed 97 service communications for this car with NHTSA.
- Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm
- Complaint Check engine light with fault code: P300E3B the efficiency of component 'SCR…
- Complaint: Check engine light with fault code: P300E3B the efficiency of component 'SCR…
Crash ratings by version
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| Mercedes-Benz Sprinter 1500 Cargo Van VAN RWD | not rated | not rated | not rated | not rated |
| Mercedes-Benz Sprinter 1500 Passenger Van VAN RWD | not rated | not rated | not rated | not rated |
Safety equipment
| Electronic stability | Forward collision warning | Lane departure warning |
|---|---|---|
| Standard | Standard | Optional |
YouTube repair topics
200 videos about the 2019–2025 Mercedes-Benz Sprinter, 29.7M views.
| Topic | Videos | Views |
|---|---|---|
| Oil changes & service | 6 | 294K |
| Gauges, lights & wiring | 2 | 289K |
| Fuel pump, filter & tank | 4 | 126K |
| Heat, A/C & blend door | 2 | 82K |
| Brakes & ABS | 3 | 50K |
| Intake, EGR & engine sensors | 1 | 43K |
| Infotainment, battery & electrical | 2 | 36K |
| Death wobble & steering | 1 | 16K |
Nearby model years
Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.
Updated · Free to use with credit: Source: The Lemon Index (lemonindex.com)
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