The Lemon IndexAll carsMercedes-BenzSprinter2024
20233rd generation
Too new: partial score · still collecting complaintsThe 2024 Mercedes-Benz Sprinter hasn't finished its 3-year window yet. This counts every owner complaint filed so far (through October 2026) and compares it with other 2024 cars, which have had the same time on the road. It can change as more owners file.
16 owner complaints, first 3 years — combined, EPA
When problems show up
No complaints for this year listed a mileage, so we can't say when problems show up.
Questions to ask the seller
- Were recalls 25V725000 (body structure), 25V609000 (body structure) and 25V135000 (parking brake) done? It has 4 recalls in all. Ask for the dealer printout, or check the VIN.
- Do the brakes feel even, with no ABS or brake warning light? When were the pads and brake fluid last done?
- Any slipping, hard or late shifts, or a transmission warning light? Ask for transmission fluid service records.
- Any fuel smell, stalling or hard starts? On a hybrid or EV, any reduced-power warning or battery work?
- Mercedes-Benz sent dealers 95 repair notes for this car. Was this one done: “Complaint Distronic and/or Active Brake Assist inoperative after driving for an extended…”?
From this year's own recalls, top problems, top repair bills and Mercedes-Benz's repair notes. Recall repairs are free at any dealer.
How serious. Out of all 16 owner complaints filed so far (every year since it was sold, not just the first 3), owners reported:
“Average car” = what the same number of complaints would include at the rate across every model year we track. Owners report these themselves; NHTSA doesn't confirm the cause.
What owners complain about most. From owner complaints to the government.
Share of this year's owner complaints filed with NHTSA, not the share of cars that break. One complaint can name more than one area.
Check engine light on? Look up any code →
Fixes owners look up most.
From 200 YouTube videos · 29.7M views · 2019–2025 Mercedes-Benz Sprinter
- Oil changes & service294K views
2021+ Mercedes Sprinter Oil Reset (Big Dash Screen)Huey866 · 141K views · 6 videos - Gauges, lights & wiring289K views
2019+ sprinter reset service light 👍Ultimate D I Y · 275K views · 2 videos - Fuel pump, filter & tank126K views
![Fuel filter replacement on a 2020 Mercedes Sprinter 3.0L V6 diesel OM642 [Service B]](https://i.ytimg.com/vi/fd2h4g80SGs/mqdefault.jpg)
Fuel filter replacement on a 2020 Mercedes Sprinter 3.0L V6 diesel OM642 [Service B]Out of Ipswich · 40K views · 4 videos - Heat, A/C & blend door82K views
2019 Mercedes Sprinter Heater Blowing Cold Air DIY repairMERCEDES SPRINTER TECH | VAN LIFE | · 61K views · 2 videos
Show 4 more
- Brakes & ABS50K views
2019 - 2023 Mercedes Benz Sprinter Passenger Van 2500 3.0 VS30 - Replacing Front Brake Pads & RotorsDan the Fix it Man · 24K views · 3 videos - Intake, EGR & engine sensors43K views
How to: Mercedes Sprinter V6 Diesel EGR Valve Cleaning (2019-2022).I Am A Travel Addict · 43K views - Infotainment, battery & electrical36K views
2019+ Sprinter 907 Battery ReplacementHuey866 · 19K views · 2 videos - Death wobble & steering16K views
Mercedes-Benz | Sprinter 2024 | How To Adjust The Seat And Steering WheelMercedes-Benz Vans · 16K views
Before you buy, watch
2019 Mercedes-Benz Sprinter Van Expert Buyer Review: Watch This Before You Buy One!The Fast Lane Truck · 526K views
Should you buy a 4x4 2022 Mercedes Sprinter?ILoveProperty · 30K views
2024 Mercedes Sprinter VIP Luxury KING VAN - Full Review Interior ExteriorMercBenzKing · 3.1M viewsViews show how many people looked up each fix, not how often it breaks. Videos belong to their creators; we link to them. The 2024 is the same generation.
Problems Mercedes-Benz told dealers about
Mercedes-Benz sent dealers 95 repair notes for this car. The ones about its biggest problems:
- Complaint Distronic and/or Active Brake Assist inoperative after driving for an extended…
- Complaint: Noises when reversing slowly <5 km/h (squeaking) Cause: There is a seal in the…
- Pre-Case creation for 725.0/.1 Transmissions Complaint: To insure vehicle down time is kept at…
Ask a seller or mechanic if these were done. Some are free under warranty or a special program.
Recalls 4
- Body structure · recall issued 2025
The right longitudinal frame member may not be reinforced properly, decreasing the structural integrity of the third-row seats.
- Body structure · recall issued 2025
The longitudinal frame members may not be reinforced properly.
- Parking brake · recall issued 2025
The parking brake cable bracket welds may fail and disengage the parking brake.
Show all 4 recalls
- Suspension · recall issued 2024
The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.
Recall repairs are free at any dealer. A recall only matters if it's still open on that exact car, so check its VIN.
Canada? See recalls at Transport Canada
Every Mercedes-Benz Sprinter recall, all years · All Mercedes-Benz recalls
Safety
Crash test details
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| Mercedes-Benz Sprinter 2500 12 Passenger Van PV AWD | not rated | not rated | not rated | ★☆☆☆☆ |
| Mercedes-Benz Sprinter 2500 12 Passenger Van PV RWD | not rated | not rated | not rated | ★☆☆☆☆ |
| Mercedes-Benz Sprinter 2500 15 Passenger Van PV RWD | not rated | not rated | not rated | ★☆☆☆☆ |
Every Mercedes-Benz Sprinter year. 2024 is highlighted. Lower is better.
Show 2 older years (2007–2008, YouTube reviews only, no complaint data)
Newest year first. Red = worse than average, gray = about average, too new (2023+: a partial score, marked “partial”) or too few complaints to score. #1, #2… = that year's YouTube rank among the 11 Mercedes-Benz Sprinter years with enough videos (#1 = the year owners and reviewers talk about most positively). It is not a reliability rank.
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<iframe src="https://lemonindex.com/embed/cars/mercedes-benz-sprinter/?y=2024" title="Mercedes-Benz Sprinter reliability by model year (The Lemon Index)" width="100%" height="468" style="border:0;max-width:720px" loading="lazy"></iframe><p style="font-size:13px;margin:4px 0 0">Data: <a href="https://lemonindex.com/cars/mercedes-benz-sprinter/2024/">Lemon Index</a> (2024 Mercedes-Benz Sprinter reliability)</p>Quick answers
Is the 2024 Mercedes-Benz Sprinter reliable?
There isn't enough data to score it: owners filed only 16 complaints in its first 3 years.
What are the most common 2024 Mercedes-Benz Sprinter problems?
In owner complaints to the government, the parts named most are brakes (19%), transmission & drivetrain (12%) and fuel system (12%). That is the share of complaints, not the share of cars that break.
How many recalls does the 2024 Mercedes-Benz Sprinter have?
4 safety recalls (latest: body structure). Recall repairs are free at any dealer; check a specific car's VIN at nhtsa.gov/recalls.
Does the 2024 Mercedes-Benz Sprinter have transmission problems?
Transmission and drivetrain issues make up 12% of its owner complaints.
What Mercedes-Benz Sprinter year is better than the 2024?
Nearby, the 2022 drew fewer owner complaints per car sold (about three-quarters as many complaints as the average car). Across every year, 2015 drew the fewest.
The Lemon Index counts owner complaints filed with the U.S. government (NHTSA) in a car's first 3 years, per car sold, against the average car of the same model years (100 = average, lower is better). It measures complaints, not crash safety. A complaint is an owner's report, not a confirmed defect. How it works