The Lemon IndexAll cars · Mercedes-Benz Sprinter · 2023
2023 Mercedes-Benz Sprinter. Advanced data.
The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.
Failure mileage by system
Half of owners who gave a mileage reported the problem between 2,100 and 33,000 miles. Median 9,600, from 5 complaints with a mileage.
Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.
Complaints by system
| System | Share of complaints |
|---|---|
| Transmission & drivetrain | 24% |
| Engine | 18% |
| Automatic emergency braking | 13% |
| Fuel system | 13% |
| Electrical | 13% |
One complaint can name more than one system, so shares can add to more than 100%.
Severity, all complaints
| Total | Crashes | Fires | Injuries | Deaths | Tows |
|---|---|---|---|---|---|
| 38 | 0 | 1 | 0 | 0 | 2 |
As reported by owners to NHTSA. Not verified.
Recall campaigns 7
25V725000 Oct 2025 Structure / Frame And Members
Defect. Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter 2500 vehicles. The right longitudinal frame member may not be reinforced properly, decreasing the structural integrity of the third-row seats.
Risk. Third-row seats with inadequate strength may fail to protect occupants, increasing the risk of injury in a crash.
Remedy. Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 17, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RASCHW. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 31, 2025.
24V517000 Jul 2024 Suspension / Rear / Springs / Leaf Spring Assembly / U-Bolt, Leaf Spring To Axle
Defect. Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.
Risk. An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.
Remedy. Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.
24V225000 Mar 2024 Electrical System / Wiring
Defect. Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. A 12-Volt ground connection may not be secured properly, which can result in the ground connection overheating and a loss of drive power.
Risk. An overheated ground connection can increase the risk of a fire, and a loss of drive power can increase the risk of a crash.
Remedy. Dealers will inspect and repair the 12-Volt ground connection, as necessary free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HVERSL.
24V166000 Mar 2024 Electrical System / Wiring
Defect. Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The main wiring harness may chafe against the drive shaft and short circuit, which can result in a loss of drive power, power steering, and brake system control.
Risk. A short circuit increases the risk of a fire. In addition, a loss of drive power, power steering, and brake system control increases the risk of a crash.
Remedy. Dealers will inspect the routing of the main wiring harness and correct it, as necessary, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BEFHAU.
23V876000 Dec 2023 Structure / Critical Fasteners
Defect. Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.
Risk. A detached partition wall can increase the risk of injury.
Remedy. Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.
23V849000 Dec 2023 Suspension / Front
Defect. Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The front left suspension strut bolt may not be secured properly, which can result in a loss of steering control.
Risk. A loss of steering control can increase the risk of a crash.
Remedy. Dealers will inspect the front left suspension strut bolt connection and repair the body contact surface as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDDOR.
23V806000 Dec 2023 Structure / Body
Defect. Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.
Risk. An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.
Remedy. Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number
Manufacturer communications 110
Mercedes-Benz filed 110 service communications for this car with NHTSA.
- Complaint Check engine light with fault code: P300E3B the efficiency of component 'SCR…
- Complaint: Noises when reversing slowly <5 km/h (squeaking) Cause: There is a seal in the…
- Complaint Check engine warning light active
Crash ratings by version
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| Mercedes-Benz Sprinter 1500 Cargo Van CV RWD | not rated | not rated | not rated | not rated |
| Mercedes-Benz Sprinter 1500 Passenger Van PV RWD | not rated | not rated | not rated | not rated |
Safety equipment
| Electronic stability | Forward collision warning | Lane departure warning |
|---|---|---|
| Standard | Standard | Optional |
YouTube repair topics
200 videos about the 2019–2025 Mercedes-Benz Sprinter, 29.7M views.
| Topic | Videos | Views |
|---|---|---|
| Oil changes & service | 6 | 294K |
| Gauges, lights & wiring | 2 | 289K |
| Fuel pump, filter & tank | 4 | 126K |
| Heat, A/C & blend door | 2 | 82K |
| Brakes & ABS | 3 | 50K |
| Intake, EGR & engine sensors | 1 | 43K |
| Infotainment, battery & electrical | 2 | 36K |
| Death wobble & steering | 1 | 16K |
Nearby model years
Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.
Updated · Free to use with credit: Source: The Lemon Index (lemonindex.com)
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