The Lemon IndexAll carsMercedes-BenzSprinter2023
202220243rd generation
Too new: partial score · still collecting complaintsThe 2023 Mercedes-Benz Sprinter hasn't finished its 3-year window yet. This counts every owner complaint filed so far (through October 2026) and compares it with other 2023 cars, which have had the same time on the road. It can change as more owners file.
38 owner complaints, first 3 years — combined, EPA
When problems show up
Only 5 complaints listed a mileage: too few to say when problems show up.
Questions to ask the seller
- Were recalls 25V725000 (body structure), 24V517000 (suspension) and 24V225000 (electrical) done? It has 7 recalls in all. Ask for the dealer printout, or check the VIN.
- Any slipping, hard or late shifts, or a transmission warning light? Ask for transmission fluid service records.
- Any oil burning, leaks or check-engine lights? Ask for oil-change records.
- Has it ever braked hard for no reason? Ask whether the safety-system software was updated.
- Mercedes-Benz sent dealers 110 repair notes for this car. Was this one done: “Complaint Check engine light with fault code: P300E3B the efficiency of component 'SCR…”?
From this year's own recalls, top problems, top repair bills and Mercedes-Benz's repair notes. Recall repairs are free at any dealer.
How serious. Out of all 38 owner complaints filed so far (every year since it was sold, not just the first 3), owners reported:
“Average car” = what the same number of complaints would include at the rate across every model year we track. Owners report these themselves; NHTSA doesn't confirm the cause.
What owners complain about most. From owner complaints to the government.
Share of this year's owner complaints filed with NHTSA, not the share of cars that break. One complaint can name more than one area.
Check engine light on? Look up any code →
When owners reported problems. From owner complaints to the government.
Most owners who filed a complaint with NHTSA had 2K to 33K miles (3K to 53K km) on the car (5 of all 38 complaints filed so far listed the miles). This shows when people who had a problem reported it, not the odds that your car will have it.
In owners' words
In Colorado. Vehucle has no response when pushing on the gas pedal. Dead pedal at a light in Gunnison and now again at my home at 9,450 ft.
2023 Mercedes-Benz Sprinter owner · NHTSA complaint 11684056
Fixes owners look up most.
From 200 YouTube videos · 29.7M views · 2019–2025 Mercedes-Benz Sprinter
- Oil changes & service294K views
2021+ Mercedes Sprinter Oil Reset (Big Dash Screen)Huey866 · 141K views · 6 videos - Gauges, lights & wiring289K views
2019+ sprinter reset service light 👍Ultimate D I Y · 275K views · 2 videos - Fuel pump, filter & tank126K views
![Fuel filter replacement on a 2020 Mercedes Sprinter 3.0L V6 diesel OM642 [Service B]](https://i.ytimg.com/vi/fd2h4g80SGs/mqdefault.jpg)
Fuel filter replacement on a 2020 Mercedes Sprinter 3.0L V6 diesel OM642 [Service B]Out of Ipswich · 40K views · 4 videos - Heat, A/C & blend door82K views
2019 Mercedes Sprinter Heater Blowing Cold Air DIY repairMERCEDES SPRINTER TECH | VAN LIFE | · 61K views · 2 videos
Show 4 more
- Brakes & ABS50K views
2019 - 2023 Mercedes Benz Sprinter Passenger Van 2500 3.0 VS30 - Replacing Front Brake Pads & RotorsDan the Fix it Man · 24K views · 3 videos - Intake, EGR & engine sensors43K views
How to: Mercedes Sprinter V6 Diesel EGR Valve Cleaning (2019-2022).I Am A Travel Addict · 43K views - Infotainment, battery & electrical36K views
2019+ Sprinter 907 Battery ReplacementHuey866 · 19K views · 2 videos - Death wobble & steering16K views
Mercedes-Benz | Sprinter 2024 | How To Adjust The Seat And Steering WheelMercedes-Benz Vans · 16K views
Before you buy, watch
2019 Mercedes-Benz Sprinter Van Expert Buyer Review: Watch This Before You Buy One!The Fast Lane Truck · 526K views
Should you buy a 4x4 2022 Mercedes Sprinter?ILoveProperty · 30K views
2024 Mercedes Sprinter VIP Luxury KING VAN - Full Review Interior ExteriorMercBenzKing · 3.1M viewsViews show how many people looked up each fix, not how often it breaks. Videos belong to their creators; we link to them. The 2023 is the same generation.
Problems Mercedes-Benz told dealers about
Mercedes-Benz sent dealers 110 repair notes for this car. The ones about its biggest problems:
- Complaint Check engine light with fault code: P300E3B the efficiency of component 'SCR…
- Complaint: Noises when reversing slowly <5 km/h (squeaking) Cause: There is a seal in the…
- Complaint Check engine warning light active
Ask a seller or mechanic if these were done. Some are free under warranty or a special program.
Recalls 7
- Body structure · recall issued 2025
The right longitudinal frame member may not be reinforced properly, decreasing the structural integrity of the third-row seats.
- Suspension · recall issued 2024
The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.
- Electrical · recall issued 2024
A 12-Volt ground connection may not be secured properly, which can result in the ground connection overheating and a loss of drive power.
Show all 7 recalls
- Electrical · recall issued 2024
The main wiring harness may chafe against the drive shaft and short circuit, which can result in a loss of drive power, power steering, and brake system control.
- Body structure · recall issued 2023
The partition wall may be missing bolts, allowing the wall to detach during a crash.
- Suspension · recall issued 2023
The front left suspension strut bolt may not be secured properly, which can result in a loss of steering control.
- Body structure · recall issued 2023
The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.
Recall repairs are free at any dealer. A recall only matters if it's still open on that exact car, so check its VIN.
Canada? See recalls at Transport Canada
Every Mercedes-Benz Sprinter recall, all years · All Mercedes-Benz recalls
Safety
Crash test details
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| Mercedes-Benz Sprinter 1500 Cargo Van CV RWD | not rated | not rated | not rated | not rated |
| Mercedes-Benz Sprinter 1500 Passenger Van PV RWD | not rated | not rated | not rated | not rated |
Every Mercedes-Benz Sprinter year. 2023 is highlighted. Lower is better.
Show 2 older years (2007–2008, YouTube reviews only, no complaint data)
Newest year first. Red = worse than average, gray = about average, too new (2023+: a partial score, marked “partial”) or too few complaints to score. #1, #2… = that year's YouTube rank among the 11 Mercedes-Benz Sprinter years with enough videos (#1 = the year owners and reviewers talk about most positively). It is not a reliability rank.
Embed this chart
Put this chart on your site, blog or forum. Free, with the credit line built in; the 2023 bar is highlighted.
<iframe src="https://lemonindex.com/embed/cars/mercedes-benz-sprinter/?y=2023" title="Mercedes-Benz Sprinter reliability by model year (The Lemon Index)" width="100%" height="468" style="border:0;max-width:720px" loading="lazy"></iframe><p style="font-size:13px;margin:4px 0 0">Data: <a href="https://lemonindex.com/cars/mercedes-benz-sprinter/2023/">Lemon Index</a> (2023 Mercedes-Benz Sprinter reliability)</p>Quick answers
Is the 2023 Mercedes-Benz Sprinter reliable?
It's too early to be sure. So far it has drawn about two-thirds as many complaints as the average car per car sold, against other 2023 cars after the same time on the road (early Lemon Index 69; 100 is average). The Mercedes-Benz Sprinter year with the fewest complaints per car sold is 2015.
What are the most common 2023 Mercedes-Benz Sprinter problems?
In owner complaints to the government, the parts named most are transmission & drivetrain (24%), engine (18%) and automatic emergency braking (13%). That is the share of complaints, not the share of cars that break.
How many recalls does the 2023 Mercedes-Benz Sprinter have?
7 safety recalls (latest: body structure). Recall repairs are free at any dealer; check a specific car's VIN at nhtsa.gov/recalls.
Does the 2023 Mercedes-Benz Sprinter have transmission problems?
Transmission and drivetrain issues make up 24% of its owner complaints.
What Mercedes-Benz Sprinter year is better than the 2023?
No year within 3 model years of it drew fewer complaints. Across every year, 2015 drew the fewest (about a quarter as many complaints as the average car).
The Lemon Index counts owner complaints filed with the U.S. government (NHTSA) in a car's first 3 years, per car sold, against the average car of the same model years (100 = average, lower is better). It measures complaints, not crash safety. A complaint is an owner's report, not a confirmed defect. How it works