The Lemon Index

All cars · Mercedes-Benz C-Class · 2014

2014 Mercedes-Benz C-Class. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index44100 = average car
Complaints39NHTSA, first 3 years
Sold75,065U.S. model year
Per 100K sold52complaints
Year rank#7 of 15#1 = fewest complaints

Failure mileage by system

Half of owners who gave a mileage reported the problem between 20,000 and 61,000 miles. Median 45,800, from 91 complaints with a mileage.

SystemMedianMiddle halfComplaints
Airbags35,00024,000–57,50033
Steering45,80018,000–65,00011
Engine52,30026,300–73,70014
Electrical47,6008,000–90,00013
Body structure55,80025,500–84,8008

Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.

Complaints by system

SystemShare of complaints
Airbags44%
Electrical18%
Engine15%
Transmission & drivetrain13%
Steering10%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
27120413021

As reported by owners to NHTSA. Not verified.

NHTSA investigations

StatusSubjectOpenedClosed
OpenDesiccated air bag inflator rupture2021–

Manufacturer communications 120

Mercedes-Benz filed 120 service communications for this car with NHTSA.

  • Creaking noise when making vertical or longitudinal adjustment to electrical steering column
  • The vehicle cannot be started The vehicle may start by itself shortly after the startup…
  • Engine diagnosis warning lamp activated

Crash ratings by version

VersionOverallFrontSideRollover
Mercedes-Benz C-CLASS 2 DR 4WDnot ratednot ratednot ratednot rated
Mercedes-Benz C-CLASS 2 DR RWDnot ratednot ratednot ratednot rated
Mercedes-Benz C-Class 4 DR AWD★★★★★★★★★☆★★★★★★★★★☆
Mercedes-Benz C-Class 4 DR RWD★★★★★★★★★☆★★★★★★★★★☆

Safety equipment

Electronic stabilityForward collision warningLane departure warning
StandardOptionalNo

Nearby model years

YearLemon IndexComplaintsSoldTop system
2011151269,314Electrical
2012191781,697Engine
2013394288,251Airbags
2014443975,065Airbags
2015978186,080Electrical
2016544377,167Electrical
2017786477,447Electrical

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated

Free to use with credit: Source: The Lemon Index (lemonindex.com). Get the data