The Lemon Index

All cars · Mercedes-Benz C-Class · 2013

2013 Mercedes-Benz C-Class. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index39100 = average car
Complaints42NHTSA, first 3 years
Sold88,251U.S. model year
Per 100K sold48complaints
Year rank#4 of 15#1 = fewest complaints

Failure mileage by system

Half of owners who gave a mileage reported the problem between 34,600 and 90,000 miles. Median 63,000, from 189 complaints with a mileage.

SystemMedianMiddle halfComplaints
Airbags60,00032,000–90,00053
Suspension97,40066,500–119,80012
Body structure80,00063,300–96,50024
Engine62,00040,000–89,00039
Steering68,50034,100–96,20018

Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.

Complaints by system

SystemShare of complaints
Airbags26%
Speed control24%
Engine21%
Transmission & drivetrain17%
Fuel or ev drive system10%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
56523722024

As reported by owners to NHTSA. Not verified.

NHTSA investigations

StatusSubjectOpenedClosed
OpenDesiccated air bag inflator rupture2021–

Manufacturer communications 126

Mercedes-Benz filed 126 service communications for this car with NHTSA.

  • M271.8 evo engine has poor accelerator response- lack of power under full load and high rpm
  • Xentry (mercedes): the fuse and relay boxes (srb) in engine compartment or rear compartment…
  • The vehicle cannot be started The vehicle may start by itself shortly after the startup…

Crash ratings by version

VersionOverallFrontSideRollover
Mercedes-Benz C-Class 2 DR 4WDnot ratednot ratednot ratednot rated
Mercedes-Benz C-Class 2 DR RWDnot ratednot ratednot ratednot rated
Mercedes-Benz C-Class 4 DR AWD★★★★★★★★★☆★★★★★★★★★☆
Mercedes-Benz C-Class 4 DR RWD★★★★★★★★★☆★★★★★★★★★☆

Safety equipment

Electronic stabilityForward collision warningLane departure warning
StandardOptionalOptional

Nearby model years

YearLemon IndexComplaintsSoldTop system
2010261758,785Lights
2011151269,314Electrical
2012191781,697Engine
2013394288,251Airbags
2014443975,065Airbags
2015978186,080Electrical
2016544377,167Electrical

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated

Free to use with credit: Source: The Lemon Index (lemonindex.com). Get the data