The Lemon Index

All cars · Mercedes-Benz C-Class · 2012

2012 Mercedes-Benz C-Class. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index19100 = average car
Complaints17NHTSA, first 3 years
Sold81,697U.S. model year
Per 100K sold21complaints
Year rank#2 of 15#1 = fewest complaints

Failure mileage by system

Half of owners who gave a mileage reported the problem between 47,600 and 96,000 miles. Median 68,000, from 167 complaints with a mileage.

SystemMedianMiddle halfComplaints
Airbags54,80035,000–65,70040
Suspension120,00079,500–141,50017
Engine68,00049,700–90,00047
Body structure97,00065,500–120,00031
Fuel or ev drive system63,50043,200–97,20014

Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.

Complaints by system

SystemShare of complaints
Engine24%
Body structure12%
Engine12%
Brakes12%
Fuel or ev drive system12%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
579877113

As reported by owners to NHTSA. Not verified.

NHTSA investigations

StatusSubjectOpenedClosed
OpenDesiccated air bag inflator rupture2021–

Manufacturer communications 129

Mercedes-Benz filed 129 service communications for this car with NHTSA.

  • Xentry (mercedes): check engine light (cel) is activated; stored in engine control unit is…
  • M271.8 evo engine has poor accelerator response- lack of power under full load and high rpm
  • The software for engine control module fails to correspond to current production configuration

Crash ratings by version

VersionOverallFrontSideRollover
Mercedes-Benz C-Class 4 DR AWDnot ratednot ratednot rated★★★★☆
Mercedes-Benz C-Class 4 DR RWDnot ratednot ratednot rated★★★★☆

Safety equipment

Electronic stabilityForward collision warningLane departure warning
StandardNoNo

Nearby model years

YearLemon IndexComplaintsSoldTop system
2009452052,427Lights
2010261758,785Lights
2011151269,314Electrical
2012191781,697Engine
2013394288,251Airbags
2014443975,065Airbags
2015978186,080Electrical

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated

Free to use with credit: Source: The Lemon Index (lemonindex.com). Get the data