The Lemon Index

All cars · Mercedes-Benz C-Class · 2011

2011 Mercedes-Benz C-Class. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index15100 = average car
Complaints12NHTSA, first 3 years
Sold69,314U.S. model year
Per 100K sold17complaints
Year rank#1 of 15#1 = fewest complaints

Failure mileage by system

Half of owners who gave a mileage reported the problem between 47,500 and 100,800 miles. Median 76,000, from 153 complaints with a mileage.

SystemMedianMiddle halfComplaints
Airbags60,00043,000–97,00043
Suspension93,00082,100–114,00015
Body structure105,00082,000–139,00019
Electrical76,50044,800–90,80024
Fuel or ev drive system78,40064,000–112,70023

Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.

Complaints by system

SystemShare of complaints
Electrical33%
Brakes25%
Airbags17%
Transmission & drivetrain17%
Engine8%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
50915811015

As reported by owners to NHTSA. Not verified.

NHTSA investigations

StatusSubjectOpenedClosed
OpenDesiccated air bag inflator rupture2021–

Manufacturer communications 119

Mercedes-Benz filed 119 service communications for this car with NHTSA.

  • Camshaft adjustment solenoid may leak oil due to settling properties of seal and the engine…
  • Creaking noise when making vertical or longitudinal adjustment to electrical steering column
  • Complaint Rear lamps fogged up/not leaktight

Crash ratings by version

VersionOverallFrontSideRollover
Mercedes-Benz C-Class 4 DR AWD★★★★☆★★★☆☆★★★★★★★★★☆
Mercedes-Benz C-Class 4 DR RWD★★★★☆★★★☆☆★★★★★★★★★☆

Safety equipment

Electronic stabilityForward collision warningLane departure warning
StandardNoNo

Nearby model years

YearLemon IndexComplaintsSoldTop system
2008402972,471Tires
2009452052,427Lights
2010261758,785Lights
2011151269,314Electrical
2012191781,697Engine
2013394288,251Airbags
2014443975,065Airbags

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated

Free to use with credit: Source: The Lemon Index (lemonindex.com). Get the data