The Lemon Index2012 Mazda5. Advanced data.
The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.
Failure mileage by system
Half of owners who gave a mileage reported the problem between 10,500 and 34,800 miles. Median 18,000, from 13 complaints with a mileage.
Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.
Complaints by system
| System | Share of complaints |
|---|---|
| Tires | 40% |
| Steering | 13% |
| Body structure | 13% |
| Brakes | 13% |
| Visibility | 13% |
One complaint can name more than one system, so shares can add to more than 100%.
Severity, all complaints
| Total | Crashes | Fires | Injuries | Deaths | Tows |
|---|---|---|---|---|---|
| 15 | 1 | 0 | 1 | 0 | 0 |
As reported by owners to NHTSA. Not verified.
Recall campaigns 1
16V644000 Sep 2016 Structure / Body / Hatchback/Liftgate
Defect. Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Risk. If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Remedy. Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Manufacturer communications 225
Mazda filed 225 service communications for this car with NHTSA.
- On various model years and model vehicles, the headlamp assembly would have excessive…
- There is a concern that some water pumps are being replaced that are not faulty, due to signs…
- Some customers may complain of signs of oil on the struts or shock absorbers
Crash ratings by version
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| Mazda Mazda2 5 HB FWD | not rated | not rated | not rated | not rated |
| Mazda Mazda3 5 HB FWD | ★★★★☆ | ★★★★★ | ★★★☆☆ | ★★★★☆ |
| Mazda Mazda3 4 DR FWD | ★★★★☆ | ★★★★★ | ★★★☆☆ | ★★★★☆ |
Safety equipment
| Electronic stability | Forward collision warning | Lane departure warning |
|---|---|---|
| Standard | No | No |
YouTube repair topics
120 videos about the 2012–2015 Mazda5, 4.1M views.
| Topic | Videos | Views |
|---|---|---|
| Infotainment, battery & electrical | 1 | 268K |
| Windows, doors & mirrors | 2 | 96K |
| Spark plugs & ignition coils | 3 | 93K |
| Heat, A/C & blend door | 1 | 93K |
| Cooling system | 1 | 78K |
| Driveshaft, axles & 4x4 | 3 | 62K |
| Oil changes & service | 3 | 55K |
| Starter, alternator & belts | 1 | 48K |
Nearby model years
Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.
Updated · Free to use with credit: Source: The Lemon Index (lemonindex.com)
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