The Lemon Index2009 Mazda5. Advanced data.
The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.
Failure mileage by system
Half of owners who gave a mileage reported the problem between 16,158 and 42,000 miles. Median 26,500, from 29 complaints with a mileage.
Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.
Complaints by system
| System | Share of complaints |
|---|---|
| Steering | 34% |
| Tires | 29% |
| Suspension | 16% |
| Engine | 8% |
| Equipment & accessories | 5% |
One complaint can name more than one system, so shares can add to more than 100%.
Severity, all complaints
| Total | Crashes | Fires | Injuries | Deaths | Tows |
|---|---|---|---|---|---|
| 38 | 3 | 2 | 2 | 0 | 0 |
As reported by owners to NHTSA. Not verified.
Recall campaigns 3
10V600000 Nov 2010 Fuel System, Other / Delivery / Fuel Pump
Defect. MAZDA IS RECALLING CERTAIN MODEL YEAR 2009-2010 MAZDA5 VEHICLES MANUFACTURED FROM JUNE 29, 2009, THROUGH APRIL 28, 2010. WATER MAY NOT HAVE BEEN REMOVED COMPLETELY FROM THE HARNESS CONNECTOR OF THE FUEL PUMP DUE TO VARIATIONS IN THE FUEL TANK LEAK CHECK PROCESS PERFORMED BEFORE VEHICLE ASSEMBLY. THE CONNECTOR PIN MAY CORRODE, POTENTIALLY CAUSING THE PIN TO BREAK.
Risk. THIS COULD LEAD TO AN INOPERATIVE FUEL PUMP, ENGINE STALL AND THE INABILITY TO RESTART THE ENGINE INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL INSPECT THE FUEL PUMP CONNECTOR AND IF NECESSARY IT WILL BE REPLACED AND THE HARNESS WILL BE REPAIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 6, 2010. OWNERS MAY CONTACT MAZDA CUSTOMER ASSISTANCE CENTER AT 1-800-222-5500.
10V374000 Aug 2010 Steering / Electric Power Assist System
Defect. MAZDA IS RECALLING CERTAIN MODEL YEAR 2007-2009 MAZDA3 AND MAZDA5 VEHICLES MANUFACTURED FROM APRIL 2, 2007 THROUGH NOVEMBER 30, 2008. THESE VEHICLES MAY HAVE A CONDITION IN WHICH A SUDDEN LOSS OF POWER STEERING ASSIST COULD OCCUR AT ANY TIME WHILE DRIVING THE VEHICLE.
Risk. POWER STEERING ASSIST IS SUDDENLY LOST REDUCING THE DRIVER'S ABILITY TO STEER THE VEHICLE AS TYPICALLY EXPECTED, AND INCREASING THE RISK OF A CRASH.
Remedy. MAZDA WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE POWER STEERING PUMP AND LINES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 15, 2010. OWNERS MAY CONTACT MAZDA CUSTOMER ASSISTANCE CENTER AT 1-800-222-5500.
09E011000 Apr 2009 Equipment
Defect. THULE, INC. IS RECALLING 2,323 OWNER-INSTALLED ROOF-MOUNTED FIT KITS, MODELS 3068 AND 3069, MANUFACTURED BETWEEN JANUARY 1, 2008 AND FEBRUARY 28, 2009 THAT ARE USED WITH THULE PODIUM FOOT PACKS, MODELS 460 AND 460R. THESE FIT KITS WERE SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE BOLT(S) USED TO SECURE THE FOOT TO THE VEHICLE WAS MANUFACTURED TO A HARDNESS THAT MAY CAUSE THE BOLT(S) TO BE BRITTLE AND POTENTIALLY BREAK UNDER STRESS.
Risk. THIS MAY RESULT IN THE BOLT(S) SNAPPING OFF DURING USE OR WITHOUT A LOAD. THE UNSECURED RACK AND LOAD CAN THEN COME LOOSE WHILE DRIVING CREATING A POTENTIAL ROAD HAZARD, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy. THULE WILL MAIL A RETRO FIT KIT ALONG WITH REPAIR INSTRUCTIONS TO OWNERS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 13, 2009. OWNERS MAY CONTACT THULE TOLL-FREE AT 1-800-238-2388.
NHTSA investigations
| Status | Subject | Opened | Closed |
|---|---|---|---|
| Closed | Loss of electric power steering assist | 2010 | 2010 |
Manufacturer communications 216
Mazda filed 216 service communications for this car with NHTSA.
- Some customers may complain of signs of oil on the struts or shock absorbers
- Some customers may complain of signs of oil on the struts or shock absorbers
- If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is…
Safety equipment
| Electronic stability | Forward collision warning | Lane departure warning |
|---|---|---|
| Optional | No | No |
YouTube repair topics
185 videos about the 2006–2010 Mazda5, 5.4M views.
| Topic | Videos | Views |
|---|---|---|
| Heat, A/C & blend door | 3 | 546K |
| Infotainment, battery & electrical | 3 | 303K |
| Starter, alternator & belts | 2 | 94K |
| Intake, EGR & engine sensors | 2 | 85K |
| Transmission & shifter | 4 | 73K |
| Spark plugs & ignition coils | 1 | 66K |
| Steering & suspension | 2 | 33K |
| Brakes & ABS | 1 | 22K |
Nearby model years
Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.
Updated · Free to use with credit: Source: The Lemon Index (lemonindex.com)
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