The Lemon Index2013 Mazda5. Advanced data.
The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.
Failure mileage by system
Half of owners who gave a mileage reported the problem between 5,000 and 47,692 miles. Median 26,000, from 11 complaints with a mileage.
Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.
Complaints by system
| System | Share of complaints |
|---|---|
| Seats | 25% |
| Brakes | 25% |
| Steering | 25% |
| Transmission & drivetrain | 17% |
| Wheels | 17% |
One complaint can name more than one system, so shares can add to more than 100%.
Severity, all complaints
| Total | Crashes | Fires | Injuries | Deaths | Tows |
|---|---|---|---|---|---|
| 12 | 3 | 0 | 1 | 0 | 0 |
As reported by owners to NHTSA. Not verified.
Recall campaigns 1
16V644000 Sep 2016 Structure / Body / Hatchback/Liftgate
Defect. Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Risk. If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Remedy. Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Manufacturer communications 220
Mazda filed 220 service communications for this car with NHTSA.
- Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle
- Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging
- Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging
Crash ratings by version
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| Mazda Mazda2 5 HB FWD | not rated | not rated | not rated | not rated |
| Mazda Mazda3 5 HB FWD | ★★★★☆ | ★★★★★ | ★★★☆☆ | ★★★★☆ |
| Mazda Mazda3 4 DR FWD | ★★★★☆ | ★★★★★ | ★★★☆☆ | ★★★★☆ |
Safety equipment
| Electronic stability | Forward collision warning | Lane departure warning |
|---|---|---|
| Standard | No | No |
YouTube repair topics
120 videos about the 2012–2015 Mazda5, 4.1M views.
| Topic | Videos | Views |
|---|---|---|
| Infotainment, battery & electrical | 1 | 268K |
| Windows, doors & mirrors | 2 | 96K |
| Spark plugs & ignition coils | 3 | 93K |
| Heat, A/C & blend door | 1 | 93K |
| Cooling system | 1 | 78K |
| Driveshaft, axles & 4x4 | 3 | 62K |
| Oil changes & service | 3 | 55K |
| Starter, alternator & belts | 1 | 48K |
Nearby model years
Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.
Updated · Free to use with credit: Source: The Lemon Index (lemonindex.com)
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