The Lemon Index

All cars · Mazda5 · 2014

2014 Mazda5. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index–100 = average car
Complaints4NHTSA, first 3 years

Complaints by system

SystemShare of complaints
Engine50%
Wipers & visibility25%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
400000

As reported by owners to NHTSA. Not verified.

Recall campaigns 1

  • 16V644000 Sep 2016 Structure / Body / Hatchback/Liftgate

    Defect. Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.

    Risk. If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.

    Remedy. Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.

Manufacturer communications 207

Mazda filed 207 service communications for this car with NHTSA.

  • If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the…
  • Lack of engine power/rough idling and the check engine light on with one
  • Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle

Crash ratings by version

VersionOverallFrontSideRollover
Mazda Mazda2 5 HB FWDnot ratednot ratednot ratednot rated
Mazda Mazda3 4 DR FWD★★★★★★★★★★★★★★★★★★★☆
Mazda Mazda3 5 HB FWD★★★★★★★★★★★★★★★★★★★☆

Safety equipment

Electronic stabilityForward collision warningLane departure warning
StandardNoNo

YouTube repair topics

120 videos about the 2012–2015 Mazda5, 4.1M views.

TopicVideosViews
Infotainment, battery & electrical1268K
Windows, doors & mirrors296K
Spark plugs & ignition coils393K
Heat, A/C & blend door193K
Cooling system178K
Driveshaft, axles & 4x4362K
Oil changes & service355K
Starter, alternator & belts148K

Nearby model years

YearLemon IndexComplaintsSoldTop system
2012401533,795Tires
2013–12–Seats
2014–4–Engine
2015–2–Brakes
2016–1––

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated · Free to use with credit: Source: The Lemon Index (lemonindex.com). Get the data

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