All cars · Jeep Cherokee · 2017
2017 Jeep Cherokee. Advanced data.
The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.
Engines and drivetrains 6
| Engine | Transmission | Drive | City / hwy / combined | Fuel | Fuel cost/yr |
|---|---|---|---|---|---|
| 2.4L 4-cyl | Auto 9-spd | FWD | 21 / 30 / 25 | Regular | $2,500 |
| 2.4L 4-cyl | Auto 9-spd | AWD | 21 / 28 / 23 | Regular | $2,700 |
| 2.4L 4-cyl | Auto 9-spd | 4WD | 19 / 25 / 22 | Regular | $2,850 |
| 3.2L 6-cyl | Auto 9-spd | FWD | 21 / 29 / 24 | Midgrade | $3,000 |
| 3.2L 6-cyl | Auto 9-spd | AWD | 20 / 27 / 23 | Midgrade | $3,100 |
| 3.2L 6-cyl | Auto 9-spd | 4WD | 18 / 26 / 21 | Midgrade | $3,400 |
EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.
Failure mileage by system
Half of owners who gave a mileage reported the problem between 25,000 and 59,000 miles. Median 40,800, from 832 complaints with a mileage.
| System | Median | Middle half | Complaints |
|---|---|---|---|
| Transmission & drivetrain | 46,600 | 25,400–73,600 | 405 |
| Electrical | 40,000 | 26,400–50,000 | 195 |
| Engine | 38,500 | 23,100–51,000 | 172 |
| Speed control | 35,500 | 16,500–50,700 | 37 |
| Brakes | 30,200 | 16,900–54,700 | 20 |
Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.
Complaints by system
| System | Share of complaints |
|---|---|
| Transmission & drivetrain | 41% |
| Electrical | 28% |
| Engine | 22% |
| Stability control | 6% |
| Speed control | 5% |
One complaint can name more than one system, so shares can add to more than 100%.
Severity, all complaints
| Total | Crashes | Fires | Injuries | Deaths | Tows |
|---|---|---|---|---|---|
| 1,337 | 24 | 6 | 17 | 0 | 52 |
As reported by owners to NHTSA. Not verified.
Recall campaigns 6
25V011000 Jan 2025 Power Train
Defect. Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Risk. A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
Remedy. Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
23V302000 Apr 2023 Power Train / Automatic Transmission
Defect. Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
Risk. A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury.
Remedy. FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is 45A. This recall expands previous recall number 20V-343.
20V343000 Jun 2020 Power Train / Driveline / Differential Unit
Defect. Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function wh
Risk. A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
Remedy. FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
18V332000 May 2018 Electrical System / Wiring
Defect. Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit with
Risk. If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy. Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be d
17V543000 Aug 2017 Equipment / Other / Labels
Defect. Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Risk. The missing tire and rim designation information may lead to an incorrect combination being installed on the vehicle, increasing the risk of a crash.
Remedy. Chrysler will notify owners and will provide a corrected certification label, free of charge. The recall began October 13, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T53.
16V799000 Nov 2016 Air Bags / Knee Bolster
Defect. Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Cherokee vehicles manufactured October 13, 2016, to October 17, 2016. Improper welds on the driver's knee air bag inflator may prevent the air bag from properly inflating.
Risk. If the driver's knee air bag does not properly inflate, there is an increased risk of injury in the event of a crash.
Remedy. Chrysler will notify owners, and dealers will replace the driver's knee air bag module, free of charge. The recall began November 9, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S84.
NHTSA investigations
| Status | Subject | Opened | Closed |
|---|---|---|---|
| Open | Desiccated air bag inflator rupture | 2021 | – |
Manufacturer communications 257
Jeep filed 257 service communications for this car with NHTSA.
- Shifter - Automatic Transmission Before this part is replaced for a Service Shifter message…
- Pentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing…
- Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect…
Crash ratings by version
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| Jeep Cherokee SUV 4WD | ★★★★☆ | ★★★★☆ | ★★★★★ | ★★★★☆ |
| Jeep Cherokee SUV 2WD | ★★★★☆ | ★★★★☆ | ★★★★★ | ★★★★☆ |
Safety equipment
| Electronic stability | Forward collision warning | Lane departure warning |
|---|---|---|
| Standard | Optional | Optional |
YouTube repair topics
100 videos about the 2014–2023 Jeep Cherokee, 27.6M views.
| Topic | Videos | Views |
|---|---|---|
| Infotainment, battery & electrical | 5 | 927K |
| Oil changes & service | 1 | 492K |
| Driveshaft, axles & 4x4 | 3 | 469K |
| Gauges, lights & wiring | 2 | 408K |
| Heat, A/C & blend door | 3 | 361K |
| Spark plugs & ignition coils | 2 | 327K |
| Transmission & shifter | 2 | 245K |
| Fuel pump, filter & tank | 1 | 181K |
Nearby model years
Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.
Updated
Free to use with credit: Source: The Lemon Index (lemonindex.com)
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