The Lemon Index

All cars · Jeep Cherokee · 2019

2019 Jeep Cherokee. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index337100 = average car
Complaints708NHTSA, first 3 years
Sold191,397U.S. model year
Per 100K sold370complaints
Year rank#6 of 9#1 = fewest complaints

Engines and drivetrains 8

EngineTransmissionDriveCity / hwy / combinedFuelFuel cost/yr
2.0L 4-cyl turboAuto 9-spdFWD23 / 31 / 26Regular$2,400
2.0L 4-cyl turboAuto 9-spdAWD21 / 29 / 24Regular$2,600
2.0L 4-cyl turboAuto 9-spd4WD20 / 26 / 22Regular$2,850
2.4L 4-cylAuto 9-spdFWD22 / 31 / 25Regular$2,500
2.4L 4-cylAuto 9-spdAWD21 / 29 / 24Regular$2,600
3.2L 6-cylAuto 9-spdFWD20 / 29 / 23Regular$2,700
3.2L 6-cylAuto 9-spdAWD19 / 27 / 22Regular$2,850
3.2L 6-cylAuto 9-spd4WD18 / 26 / 21Regular$2,950

EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.

Failure mileage by system

Half of owners who gave a mileage reported the problem between 4,100 and 60,000 miles. Median 21,100, from 755 complaints with a mileage.

SystemMedianMiddle halfComplaints
Transmission & drivetrain50,00010,700–90,000313
Engine15,0003,300–37,000267
Electrical12,3002,200–33,100162
Steering11,7004,400–31,50068
Brakes6,5001,500–16,00041

Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.

Complaints by system

SystemShare of complaints
Engine42%
Electrical29%
Transmission & drivetrain26%
Steering12%
Brakes8%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
1,665401922084

As reported by owners to NHTSA. Not verified.

Recall campaigns 11

  • 26V290000 May 2026 Power Train

    Defect. Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.

    Risk. A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.

    Remedy. Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for

  • 25V011000 Jan 2025 Power Train

    Defect. Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.

    Risk. A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.

    Remedy. Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.

  • 19V637000 Aug 2019 Steering / Rack And Pinion / Rack

    Defect. Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

    Risk. A loss of steering control increases the risk of a crash.

    Remedy. Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.

  • 19V449000 Jun 2019 Air Bags

    Defect. Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.

    Risk. In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.

    Remedy. Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.

  • 19V248000 Mar 2019 Seats

    Defect. Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.

    Risk. In the event of a crash, the seat may move, increasing the risk of injury.

    Remedy. Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.

  • 18V917000 Dec 2018 Electrical System / Instrument Cluster/Panel

    Defect. Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.

    Risk. Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.

    Remedy. Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.

  • 18V739000 Oct 2018 Power Train / Automatic Transmission

    Defect. Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.

    Risk. A vehicle stall can increase the risk of crash.

    Remedy. Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.

  • 18V524000 Aug 2018 Electrical System / Wiring / Front Underhood

    Defect. Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

    Risk. A vehicle stall can increase the risk of a crash.

    Remedy. Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

  • 18V523000 Aug 2018 Service Brakes, Hydraulic / Foundation Components / Disc / Caliper

    Defect. Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

    Risk. A reduction of braking performance can increase the risk of a crash.

    Remedy. Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.

  • 18V492000 Jul 2018 Power Train / Automatic Transmission

    Defect. Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.

    Risk. If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.

    Remedy. Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.

  • 18V344000 May 2018 Engine And Engine Cooling / Engine

    Defect. Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.

    Risk. Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.

    Remedy. Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.

Manufacturer communications 407

Jeep filed 407 service communications for this car with NHTSA.

  • SEAL, Input If looking to replace stubshaft due to ATX fluid leaking, do not replace PTU seals
  • HANDS FREE ASSEMBLY, Power Liftgate For a concern of intermittent operation of the liftgate…
  • 2019 KL, Cherokee, Battery Dead, No Crank, No Start

Crash ratings by version

VersionOverallFrontSideRollover
Jeep Cherokee SUV 4WD★★★★☆★★★★☆★★★★★★★★★☆
Jeep Cherokee SUV 2WD★★★★☆★★★★☆★★★★★★★★★☆

Safety equipment

Electronic stabilityForward collision warningLane departure warning
StandardOptionalOptional

YouTube repair topics

100 videos about the 2014–2023 Jeep Cherokee, 27.6M views.

TopicVideosViews
Infotainment, battery & electrical5927K
Oil changes & service1492K
Driveshaft, axles & 4x43469K
Gauges, lights & wiring2408K
Heat, A/C & blend door3361K
Spark plugs & ignition coils2327K
Transmission & shifter2245K
Fuel pump, filter & tank1181K

Nearby model years

YearLemon IndexComplaintsSoldTop system
2016280577199,736Transmission & drivetrain
2017381719169,882Transmission & drivetrain
2018159384239,437Electrical
2019337708191,397Engine
20205880135,855Transmission & drivetrain
2021646589,126Transmission & drivetrain
2022463140,322Transmission & drivetrain

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated

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