All cars · Jeep Cherokee · 2015
2015 Jeep Cherokee. Advanced data.
The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.
Engines and drivetrains 6
| Engine | Transmission | Drive | City / hwy / combined | Fuel | Fuel cost/yr |
|---|---|---|---|---|---|
| 2.4L 4-cyl | Auto 9-spd | FWD | 21 / 30 / 25 | Regular | $2,500 |
| 2.4L 4-cyl | Auto 9-spd | AWD | 21 / 28 / 23 | Regular | $2,700 |
| 2.4L 4-cyl | Auto 9-spd | 4WD | 21 / 27 / 23 | Regular | $2,700 |
| 3.2L 6-cyl | Auto 9-spd | FWD | 21 / 29 / 24 | Regular | $2,600 |
| 3.2L 6-cyl | Auto 9-spd | AWD | 20 / 27 / 23 | Regular | $2,700 |
| 3.2L 6-cyl | Auto 9-spd | 4WD | 19 / 26 / 22 | Regular | $2,850 |
EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.
Failure mileage by system
Half of owners who gave a mileage reported the problem between 5,000 and 60,000 miles. Median 27,000, from 1,233 complaints with a mileage.
| System | Median | Middle half | Complaints |
|---|---|---|---|
| Transmission & drivetrain | 24,000 | 4,700–57,800 | 748 |
| Engine | 28,000 | 4,400–62,500 | 269 |
| Electrical | 30,000 | 5,600–63,000 | 192 |
| Brakes | 13,900 | 2,300–59,500 | 61 |
| Speed control | 16,000 | 2,500–50,000 | 94 |
Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.
Complaints by system
| System | Share of complaints |
|---|---|
| Transmission & drivetrain | 63% |
| Engine | 20% |
| Electrical | 13% |
| Speed control | 8% |
| Brakes | 5% |
One complaint can name more than one system, so shares can add to more than 100%.
Severity, all complaints
| Total | Crashes | Fires | Injuries | Deaths | Tows |
|---|---|---|---|---|---|
| 1,790 | 45 | 28 | 24 | 0 | 60 |
As reported by owners to NHTSA. Not verified.
Recall campaigns 11
23V338000 May 2023 Electrical System / Wiring / Rear Compartment/Trunk
Defect. Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
Risk. A fire while parked or driving can increase the risk of injury.
Remedy. Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC
20V343000 Jun 2020 Power Train / Driveline / Differential Unit
Defect. Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function wh
Risk. A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
Remedy. FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
18V332000 May 2018 Electrical System / Wiring
Defect. Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit with
Risk. If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy. Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be d
17V824000 Dec 2017 Equipment
Defect. Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable.
Risk. If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Remedy. Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall i
16V590000 Aug 2016 Seats
Defect. Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Risk. Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Remedy. Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
16V529000 Jul 2016 Power Train / Automatic Transmission
Defect. Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
Risk. If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Remedy. Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
15V826000 Dec 2015 Electrical System / Wiring / Rear Compartment/Trunk
Defect. Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.
Risk. A short circuit in the module increases the risk of a fire.
Remedy. Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield. These repairs will be performed free of charge. The recall began on February 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number
15V676000 Oct 2015 Engine And Engine Cooling / Exhaust System
Defect. Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Cherokee vehicles manufactured October 1, 2014, to June 18, 2015. The affected vehicles may have a misrouted air conditioning suction/discharge hose.
Risk. If the line is misrouted, it may contact the exhaust manifold, increasing the risk of a vehicle fire.
Remedy. Chrysler will notify owners, and dealers will inspect the routing of the air conditioning hose. Any hose that is misrouted will be replaced and installed correctly. This work will be performed free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R57.
15V461000 Jul 2015 Equipment / Electrical / Radio/Tape Deck/Cd Etc.
Defect. Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Risk. Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Remedy. Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability,
15V393000 Jun 2015 Structure / Body / Hatchback/Liftgate
Defect. Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.
Risk. A short circuit in the liftgate control module may result in a fire.
Remedy. Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer serv
15V041000 Jan 2015 Air Bags / Side/Window
Defect. Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
Risk. If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.
Remedy. Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.
NHTSA investigations
| Status | Subject | Opened | Closed |
|---|---|---|---|
| Open | Desiccated air bag inflator rupture | 2021 | – |
| Closed | Electronic parking brake water ingress | 2022 | 2023 |
| Closed | Engine compartment fire | 2015 | 2015 |
| Closed | Software security vulnerability | 2015 | 2016 |
Manufacturer communications 613
Jeep filed 613 service communications for this car with NHTSA.
- "transmission wiring harness repair or replacement for no start or stiff steering this…
- "pentastar oil filter adapter before replacing this part, please call any one of the following…
- "rear differential or rear differential actuation motor if you are attempting to repair a…
Crash ratings by version
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| Jeep Cherokee SUV 2WD | ★★★★☆ | ★★★★☆ | ★★★★★ | ★★★★☆ |
| Jeep Cherokee SUV 4WD | ★★★★☆ | ★★★★☆ | ★★★★★ | ★★★★☆ |
Safety equipment
| Electronic stability | Forward collision warning | Lane departure warning |
|---|---|---|
| Standard | Optional | Optional |
YouTube repair topics
100 videos about the 2014–2023 Jeep Cherokee, 27.6M views.
| Topic | Videos | Views |
|---|---|---|
| Infotainment, battery & electrical | 5 | 927K |
| Oil changes & service | 1 | 492K |
| Driveshaft, axles & 4x4 | 3 | 469K |
| Gauges, lights & wiring | 2 | 408K |
| Heat, A/C & blend door | 3 | 361K |
| Spark plugs & ignition coils | 2 | 327K |
| Transmission & shifter | 2 | 245K |
| Fuel pump, filter & tank | 1 | 181K |
Nearby model years
Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.
Updated
Free to use with credit: Source: The Lemon Index (lemonindex.com)
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