The Lemon Index

All cars · Jeep Cherokee · 2016

2016 Jeep Cherokee. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index280100 = average car
Complaints577NHTSA, first 3 years
Sold199,736U.S. model year
Per 100K sold289complaints
Year rank#5 of 9#1 = fewest complaints

Engines and drivetrains 6

EngineTransmissionDriveCity / hwy / combinedFuelFuel cost/yr
2.4L 4-cylAuto 9-spdFWD21 / 30 / 25Regular$2,500
2.4L 4-cylAuto 9-spdAWD21 / 28 / 23Regular$2,700
2.4L 4-cylAuto 9-spd4WD21 / 27 / 23Regular$2,700
3.2L 6-cylAuto 9-spdFWD21 / 29 / 24Regular$2,600
3.2L 6-cylAuto 9-spdAWD20 / 27 / 23Regular$2,700
3.2L 6-cylAuto 9-spd4WD19 / 26 / 22Regular$2,850

EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.

Failure mileage by system

Half of owners who gave a mileage reported the problem between 23,000 and 65,000 miles. Median 43,600, from 873 complaints with a mileage.

SystemMedianMiddle halfComplaints
Transmission & drivetrain48,20025,000–70,000371
Engine41,00025,000–57,000215
Electrical43,00025,000–61,600177
Brakes41,00014,800–52,80037
Speed control34,60016,000–57,40054

Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.

Complaints by system

SystemShare of complaints
Transmission & drivetrain36%
Engine29%
Electrical19%
Speed control8%
Steering6%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
1,410371519051

As reported by owners to NHTSA. Not verified.

Recall campaigns 9

  • 23V338000 May 2023 Electrical System / Wiring / Rear Compartment/Trunk

    Defect. Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.

    Risk. A fire while parked or driving can increase the risk of injury.

    Remedy. Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC

  • 23V302000 Apr 2023 Power Train / Automatic Transmission

    Defect. Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.

    Risk. A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury.

    Remedy. FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is 45A. This recall expands previous recall number 20V-343.

  • 20V343000 Jun 2020 Power Train / Driveline / Differential Unit

    Defect. Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function wh

    Risk. A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.

    Remedy. FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.

  • 18V332000 May 2018 Electrical System / Wiring

    Defect. Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit with

    Risk. If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

    Remedy. Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be d

  • 17V824000 Dec 2017 Equipment

    Defect. Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable.

    Risk. If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

    Remedy. Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall i

  • 16V590000 Aug 2016 Seats

    Defect. Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.

    Risk. Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.

    Remedy. Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.

  • 16V287000 May 2016 Power Train / Axle Assembly / Axle Shaft

    Defect. Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured September 30, 2015, to October 2, 2015. The left halfshaft may have been incorrectly manufactured causing it to fracture without warning.

    Risk. A fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash.

    Remedy. Chrysler will notify owners, and dealers will replace the left halfshaft, free of charge. The recall began on June 30, 2016. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is S38.

  • 16V284000 May 2016 Power Train / Axle Assembly / Axle Shaft

    Defect. Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured October 3, 2015, to March 22, 2016. The right halfshaft may have been incorrectly manufactured causing it to fracture without warning.

    Risk. A fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash.

    Remedy. Chrysler will notify owners, and dealers will replace the right halfshaft, free of charge. The recall began on June 30, 2016. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is S39.

  • 15V826000 Dec 2015 Electrical System / Wiring / Rear Compartment/Trunk

    Defect. Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.

    Risk. A short circuit in the module increases the risk of a fire.

    Remedy. Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield. These repairs will be performed free of charge. The recall began on February 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number

NHTSA investigations

StatusSubjectOpenedClosed
OpenDesiccated air bag inflator rupture2021–
ClosedElectronic parking brake water ingress20222023

Manufacturer communications 450

Jeep filed 450 service communications for this car with NHTSA.

  • "2.0l or 2.4l engine replacement this bulletin involves replacing the long block due to a…
  • "transmission wiring harness repair or replacement for no start or stiff steering this…
  • Flash: Heated Steering Wheel Temperature Enhancement Depending on vehicle architecture: This…

Crash ratings by version

VersionOverallFrontSideRollover
Jeep Cherokee SUV 2WD★★★★☆★★★★☆★★★★★★★★★☆
Jeep Cherokee SUV 4WD★★★★☆★★★★☆★★★★★★★★★☆

Safety equipment

Electronic stabilityForward collision warningLane departure warning
StandardOptionalOptional

YouTube repair topics

100 videos about the 2014–2023 Jeep Cherokee, 27.6M views.

TopicVideosViews
Infotainment, battery & electrical5927K
Oil changes & service1492K
Driveshaft, axles & 4x43469K
Gauges, lights & wiring2408K
Heat, A/C & blend door3361K
Spark plugs & ignition coils2327K
Transmission & shifter2245K
Fuel pump, filter & tank1181K

Nearby model years

YearLemon IndexComplaintsSoldTop system
20145341,212204,294Transmission & drivetrain
2015413884220,260Transmission & drivetrain
2016280577199,736Transmission & drivetrain
2017381719169,882Transmission & drivetrain
2018159384239,437Electrical
2019337708191,397Engine

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated

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