The Lemon Index
201320151st generation
53 owner complaints, first 3 years 21–26 mpg combined, EPA
Similar cars, same year
2014 Cadillac SRX 562014 Cadillac Escalade 212014 Volvo XC90
Lemon Index: 100 = the average car, lower is better.
When problems show up
Most problems on this year showed up between 750 and 26,000 miles (1,200–42,000 km) (the middle half of the 45 complaints, of all 53 filed so far, that listed a mileage).
- At 60K, 100K and 150K miles (97K, 161K and 241K km) Past the range where most problems showed up: it has likely had them or dodged them, so repair records matter most.
This is when owners who had a problem reported it, not the odds that one car will have it.
Questions to ask the seller
- Were recalls 21V774000 (engine), 16V244000 (airbags) and 15V681000 (airbags) done? It has 8 recalls in all. Ask for the dealer printout, or check the VIN.
- Is the airbag light off, and were any airbag recalls done?
- Any slipping, hard or late shifts, or a transmission warning light? Ask for transmission fluid service records.
- Does it accelerate and hold speed smoothly, with no surging or stalling?
- Infiniti sent dealers 262 repair notes for this car. Was this one done: “QX60; TRANSMISSION RANGE SWITCH SERVICE INFORMATION SERVICE INFORMATION The transmission range…”?
From this year's own recalls, top problems, top repair bills and Infiniti's repair notes. Recall repairs are free at any dealer.
How serious. Out of all 53 owner complaints filed so far (every year since it was sold, not just the first 3), owners reported:
“Average car” = what the same number of complaints would include at the rate across every model year we track. Owners report these themselves; NHTSA doesn't confirm the cause.
What owners complain about most. From owner complaints to the government.
Share of this year's owner complaints filed with NHTSA, not the share of cars that break. One complaint can name more than one area.
Check engine light on? Look up any code →
When owners reported problems. From owner complaints to the government.
Most owners who filed a complaint with NHTSA had 0K to 26K miles (1K to 42K km) on the car (45 of all 53 complaints filed so far listed the miles). This shows when people who had a problem reported it, not the odds that your car will have it.
In owners' words
Occupancy sensor does not notify passenger airbag when adult of 180lbs is sitting in seat while vehicle engine is turned on, while vehicle is driving at 65 mph, or idle.
2014 Infiniti QX60 owner · NHTSA complaint 10958387
More owner reports
After taking off car not shifting sounds like a whining noise coming from transmission and car was jerking at low speed. Also had cruise set and car speeds up on it own.
NHTSA complaint 11000104
As I start to accelerate I can feel the car stutter at times. When I'm at full acceleration the car seems to run fine, but as I start slowing down under 5 miles an hour I can feel a stutter again.
NHTSA complaint 11035565
Fixes owners look up most.
From 200 YouTube videos · 9.2M views · 2013–2020 Infiniti QX60
Most-watched topics
- Infotainment, battery & electrical172K views
2016 INFINITI QX60 HEV- Key Remote Battery ReplacementINFINITI USA · 50K views · 6 videos - Heat, A/C & blend door131K views
Infiniti QX60 Cabin Air Filter Replacement ( 2014 2015 2016 2017 2018 2019 2020 2021 )Undercar Experts · 118K views · 2 videos - Spark plugs & ignition coils96K views
2013-2020 Infiniti QX60 3.5L spark plug replacement.Rust Belt Auto · 79K views · 2 videos - Oil changes & service79K views
Reset Oil Life on Your 2016-2020 Infiniti QX60 FAST!Axtuo Ax · 58K views · 2 videos
Show 4 more
- Windows, doors & mirrors27K views
How to replace your 2013-2021 Infiniti QX60 side view mirror | ReveMotoReveMoto - Pre-Painted Auto Body Parts · 27K views - Transmission & shifter24K views
2020 Infiniti QX60 CVT Transmission Fluid Change DIYMurray's Mobile Mechanic · 13K views · 2 videos - Driveshaft, axles & 4x416K views
2014 Infiniti Qx60 Transfer Case 3.5l making noise and leaking fluid warranty inspection KarcheckzKarcheckz Atlanta Inspections · 16K views - Timing chain & engine12K views
2020 infinity qx60 with a misfire p0302. dealer quoted a $27k engine!!!G Auto Repair · 12K views
Before you buy, watch
2019 Infiniti QX60 Problems, Pros and Cons. Should you buy it?MaxTheCarGuy · 26K views
how to troubleshoot headlight problems - 2014 Infiniti qx60 - ballast replacementthe markitos · 16K views
2015 Audi Allroad vs Infiniti QX60 Mashup Snowy AWD Review in TFL4KThe Fast Lane Car · 277K viewsViews show how many people looked up each fix, not how often it breaks. Videos belong to their creators; we link to them. The 2014 is the same generation.
Costs are the middle (median) of the dollar amounts people say out loud in these videos, so one wild number can't swing it. They aren't verified bills or sales; real prices depend on year, miles, condition and where you live. Tap Hear it to jump to the moment.
Problems Infiniti told dealers about
Infiniti sent dealers 262 repair notes for this car. The ones about its biggest problems:
- QX60; TRANSMISSION RANGE SWITCH SERVICE INFORMATION SERVICE INFORMATION The transmission range…
- SERVICE INFORMATION A two-piece design front engine mount is currently being used for the…
- CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been…
Ask a seller or mechanic if these were done. Some are free under warranty or a special program.
Recalls 8
- Engine · recall issued 2021
The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.
- Airbags · recall issued 2016
In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied.
- Airbags · recall issued 2015
The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair.
Show all 8 recalls
- Body structure · recall issued 2015 Hybrid only
In the affected vehicles the hood release cable assembly may have been installed incorrectly preventing the latching.
- Brakes · recall issued 2015
During the assembly process, the front wheel hub assembly fasteners may not have been properly torqued.
- Wheels · recall issued 2014
The right side wheels of the affected vehicles may have one lug nut each that was not properly tightened.
- Electrical · recall issued 2014
In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
- Brakes · recall issued 2013
In the affected vehicles, during light braking on rough roads, the antilock brake system (ABS) brake pressure output software may lead to an increase in stopping distance.
Recall repairs are free at any dealer. A recall only matters if it's still open on that exact car, so check its VIN.
Canada? See recalls at Transport Canada
Every Infiniti QX60 recall, all years · All Infiniti recalls
Government investigations
- ClosedPedestrian alert sounds2023
- ClosedOccupant classification system failure2015–2017
- ClosedOccupant classification system failure2015
NHTSA looks into a problem when enough owners report it. Many end in a recall.
Safety
Crash test details
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| Infiniti QX60 SUV AWD | ★★★★★ | ★★★★☆ | ★★★★★ | ★★★★☆ |
| Infiniti QX60 SUV FWD | ★★★★★ | ★★★★☆ | ★★★★★ | ★★★★☆ |
| Infiniti QX60 Hybrid SUV AWD | ★★★★★ | ★★★★☆ | ★★★★★ | ★★★★☆ |
| Infiniti QX60 Hybrid SUV FWD | ★★★★★ | ★★★★☆ | ★★★★★ | ★★★★☆ |
Fuel cost and engines
About $2,300–$3,600 (USD) a year in fuel (EPA estimate at U.S. prices, 15,000 miles or 24,000 km a year). Engines: 2.5L 4-cyl, 3.5L 6-cyl.
Every Infiniti QX60 year. 2014 is highlighted. Lower is better.
Newest year first. Red = worse than average, gray = about average, too new (2023+: a partial score, marked “partial”) or too few complaints to score. #1, #2… = that year's YouTube rank among the 11 Infiniti QX60 years with enough videos (#1 = the year owners and reviewers talk about most positively). It is not a reliability rank.
Embed this chart
Put this chart on your site, blog or forum. Free, with the credit line built in; the 2014 bar is highlighted.
<iframe src="https://lemonindex.com/embed/cars/infiniti-qx60/?y=2014" title="Infiniti QX60 reliability by model year (The Lemon Index)" width="100%" height="491" style="border:0;max-width:720px" loading="lazy"></iframe><p style="font-size:13px;margin:4px 0 0">Data: <a href="https://lemonindex.com/cars/infiniti-qx60/2014/">Lemon Index</a> (2014 Infiniti QX60 reliability)</p>Quick answers
Is the 2014 Infiniti QX60 reliable?
No, it is worse than average by government complaints. It drew a bit more than the average car's complaints filed with NHTSA in its first 3 years, per car sold (Lemon Index 122; 100 is average, lower is better). The Infiniti QX60 year with the fewest complaints per car sold is 2016.
What are the most common 2014 Infiniti QX60 problems?
In owner complaints to the government, the parts named most are airbags (38%), transmission & drivetrain (38%) and speed control (15%). That is the share of complaints, not the share of cars that break.
How many recalls does the 2014 Infiniti QX60 have?
8 safety recalls (latest: engine). Recall repairs are free at any dealer; check a specific car's VIN at nhtsa.gov/recalls.
What gas mileage does the 2014 Infiniti QX60 get?
21 to 26 mpg combined, depending on the engine (EPA estimate).
Is the 2014 Infiniti QX60 safe?
NHTSA gave it 5 out of 5 stars overall in its best tested version. Ratings differ by body style, and the full table is on the advanced page.
At what mileage do 2014 Infiniti QX60 problems show up?
Most problems on this year showed up between 750 and 26,000 miles (1,200–42,000 km) (the middle half of the 45 complaints, of all 53 filed so far, that listed a mileage). At 60K, 100K and 150K miles, a 2014 is past the range where most problems showed up: it has likely had them or dodged them, so repair records matter most. This is when owners who had a problem reported it, not a prediction for one car.
Does the 2014 Infiniti QX60 have transmission problems?
Transmission and drivetrain issues make up 38% of its owner complaints.
How much does the 2014 Infiniti QX60 cost in fuel a year?
About $2,300 to $3,600 a year, by the EPA's current estimate.
What engines does the 2014 Infiniti QX60 have?
2.5L 4-cyl, 3.5L 6-cyl.
What Infiniti QX60 year is better than the 2014?
Nearby, the 2016 drew fewer owner complaints per car sold (about a quarter as many complaints as the average car).
The Lemon Index counts owner complaints filed with the U.S. government (NHTSA) in a car's first 3 years, per car sold, against the average car of the same model years (100 = average, lower is better). It measures complaints, not crash safety. A complaint is an owner's report, not a confirmed defect. How it works