The Lemon Index
20141st generation
137 owner complaints, first 3 years — combined, EPA
Similar cars, same year
2013 Cadillac SRX 792013 Volvo XC902013 Volvo XC60
Lemon Index: 100 = the average car, lower is better.
When problems show up
Most problems on this year showed up between 2,500 and 17,000 miles (4,000–27,000 km) (the middle half of the 118 complaints, of all 137 filed so far, that listed a mileage).
- At 60K, 100K and 150K miles (97K, 161K and 241K km) Past the range where most problems showed up: it has likely had them or dodged them, so repair records matter most.
This is when owners who had a problem reported it, not the odds that one car will have it.
Questions to ask the seller
- Were recalls 16V244000 (airbags), 15V681000 (airbags) and 15V033000 (body structure) done? It has 7 recalls in all. Ask for the dealer printout, or check the VIN.
- Is the airbag light off, and were any airbag recalls done?
- Do all the lights, screens and power features work? Has the battery, alternator or any wiring been replaced?
- Do the brakes feel even, with no ABS or brake warning light? When were the pads and brake fluid last done?
- Infiniti sent dealers 270 repair notes for this car. Was this one done: “BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include…”?
From this year's own recalls, top problems, top repair bills and Infiniti's repair notes. Recall repairs are free at any dealer.
How serious. Out of all 137 owner complaints filed so far (every year since it was sold, not just the first 3), owners reported:
“Average car” = what the same number of complaints would include at the rate across every model year we track. Owners report these themselves; NHTSA doesn't confirm the cause.
What owners complain about most. From owner complaints to the government.
Share of this year's owner complaints filed with NHTSA, not the share of cars that break. One complaint can name more than one area.
Check engine light on? Look up any code →
When owners reported problems. From owner complaints to the government.
Most owners who filed a complaint with NHTSA had 2K to 17K miles (4K to 27K km) on the car (118 of all 137 complaints filed so far listed the miles). This shows when people who had a problem reported it, not the odds that your car will have it.
In owners' words
After servicing, as in recall. In april 2016 for airbag light coming on with full weight person in passenger seat, the problem still exists.
2013 Infiniti QX60 owner · NHTSA complaint 10871297
More owner reports
The passenger side air bag light remains on even though the seat is occupied. That means that the air bag is not operational even though the seat is occupied. I noticed that there are a lot of complaints about this issue.
NHTSA complaint 10559759
Passenger airbag sensor is extremely sensitive to front passenger position. If individual does not sit absolutely perfect, the indicator light comes on indicating the airbag is off. I am becoming very concerned.
NHTSA complaint 10508145
Fixes owners look up most.
From 200 YouTube videos · 9.2M views · 2013–2020 Infiniti QX60
Most-watched topics
- Infotainment, battery & electrical172K views
2016 INFINITI QX60 HEV- Key Remote Battery ReplacementINFINITI USA · 50K views · 6 videos - Heat, A/C & blend door131K views
Infiniti QX60 Cabin Air Filter Replacement ( 2014 2015 2016 2017 2018 2019 2020 2021 )Undercar Experts · 118K views · 2 videos - Spark plugs & ignition coils96K views
2013-2020 Infiniti QX60 3.5L spark plug replacement.Rust Belt Auto · 79K views · 2 videos - Oil changes & service79K views
Reset Oil Life on Your 2016-2020 Infiniti QX60 FAST!Axtuo Ax · 58K views · 2 videos
Show 4 more
- Windows, doors & mirrors27K views
How to replace your 2013-2021 Infiniti QX60 side view mirror | ReveMotoReveMoto - Pre-Painted Auto Body Parts · 27K views - Transmission & shifter24K views
2020 Infiniti QX60 CVT Transmission Fluid Change DIYMurray's Mobile Mechanic · 13K views · 2 videos - Driveshaft, axles & 4x416K views
2014 Infiniti Qx60 Transfer Case 3.5l making noise and leaking fluid warranty inspection KarcheckzKarcheckz Atlanta Inspections · 16K views - Timing chain & engine12K views
2020 infinity qx60 with a misfire p0302. dealer quoted a $27k engine!!!G Auto Repair · 12K views
Before you buy, watch
2019 Infiniti QX60 Problems, Pros and Cons. Should you buy it?MaxTheCarGuy · 26K views
how to troubleshoot headlight problems - 2014 Infiniti qx60 - ballast replacementthe markitos · 16K views
2015 Audi Allroad vs Infiniti QX60 Mashup Snowy AWD Review in TFL4KThe Fast Lane Car · 277K viewsViews show how many people looked up each fix, not how often it breaks. Videos belong to their creators; we link to them. The 2013 is the same generation.
Costs are the middle (median) of the dollar amounts people say out loud in these videos, so one wild number can't swing it. They aren't verified bills or sales; real prices depend on year, miles, condition and where you live. Tap Hear it to jump to the moment.
Problems Infiniti told dealers about
Infiniti sent dealers 270 repair notes for this car. The ones about its biggest problems:
- BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include…
- IF YOU CONFIRM All "hands free" functions of the Intelligent Key (I-Key) do not work
- IF YOU CONFIRM There is a vibration or judder feeling from the rear of the vehicle when making…
Ask a seller or mechanic if these were done. Some are free under warranty or a special program.
Recalls 7
- Airbags · recall issued 2016
In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied.
- Airbags · recall issued 2015
The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair.
- Body structure · recall issued 2015 Hybrid only
In the affected vehicles the hood release cable assembly may have been installed incorrectly preventing the latching.
Show all 7 recalls
- Electrical · recall issued 2014
In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
- Brakes · recall issued 2013
In the affected vehicles, during light braking on rough roads, the antilock brake system (ABS) brake pressure output software may lead to an increase in stopping distance.
- Airbags · recall issued 2013
Sensors within the passenger Occupant Detection System (ODS) may have been manufactured out of specification.
- Fuel system, gasoline · recall issued 2012
Due to an assembly issue, the fuel transfer tube may be misrouted inside the fuel tank.
Recall repairs are free at any dealer. A recall only matters if it's still open on that exact car, so check its VIN.
Canada? See recalls at Transport Canada
Every Infiniti QX60 recall, all years · All Infiniti recalls
Government investigations
- ClosedOccupant classification system failure2015–2017
- ClosedOccupant classification system failure2015
- ClosedTransmission cooler hose separation2013–2014
- ClosedCollision mitigation system malfunction2012
NHTSA looks into a problem when enough owners report it. Many end in a recall.
Safety
Crash test details
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| Infiniti JX SUV AWD | ★★★★☆ | ★★★★☆ | ★★★★★ | ★★★★☆ |
| Infiniti JX SUV FWD | ★★★★☆ | ★★★★☆ | ★★★★★ | ★★★★☆ |
Every Infiniti QX60 year. 2013 is highlighted. Lower is better.
Newest year first. Red = worse than average, gray = about average, too new (2023+: a partial score, marked “partial”) or too few complaints to score. #1, #2… = that year's YouTube rank among the 11 Infiniti QX60 years with enough videos (#1 = the year owners and reviewers talk about most positively). It is not a reliability rank.
Embed this chart
Put this chart on your site, blog or forum. Free, with the credit line built in; the 2013 bar is highlighted.
<iframe src="https://lemonindex.com/embed/cars/infiniti-qx60/?y=2013" title="Infiniti QX60 reliability by model year (The Lemon Index)" width="100%" height="491" style="border:0;max-width:720px" loading="lazy"></iframe><p style="font-size:13px;margin:4px 0 0">Data: <a href="https://lemonindex.com/cars/infiniti-qx60/2013/">Lemon Index</a> (2013 Infiniti QX60 reliability)</p>Quick answers
Is the 2013 Infiniti QX60 reliable?
No, it is one of the worst by government complaints. It drew about twice the average car's complaints filed with NHTSA in its first 3 years, per car sold (Lemon Index 207; 100 is average, lower is better). 2013 is one of the weaker years of a model that usually draws somewhat fewer complaints than the average car. The Infiniti QX60 year with the fewest complaints per car sold is 2016.
What are the most common 2013 Infiniti QX60 problems?
In owner complaints to the government, the parts named most are airbags (52%), electrical (18%) and brakes (11%). That is the share of complaints, not the share of cars that break.
How many recalls does the 2013 Infiniti QX60 have?
7 safety recalls (latest: airbags). Recall repairs are free at any dealer; check a specific car's VIN at nhtsa.gov/recalls.
Is the 2013 Infiniti QX60 safe?
NHTSA gave it 4 out of 5 stars overall in its best tested version. Ratings differ by body style, and the full table is on the advanced page.
At what mileage do 2013 Infiniti QX60 problems show up?
Most problems on this year showed up between 2,500 and 17,000 miles (4,000–27,000 km) (the middle half of the 118 complaints, of all 137 filed so far, that listed a mileage). At 60K, 100K and 150K miles, a 2013 is past the range where most problems showed up: it has likely had them or dodged them, so repair records matter most. This is when owners who had a problem reported it, not a prediction for one car.
Does the 2013 Infiniti QX60 have transmission problems?
Transmission and drivetrain issues make up 8% of its owner complaints.
What Infiniti QX60 year is better than the 2013?
Nearby, the 2016 drew fewer owner complaints per car sold (about a quarter as many complaints as the average car).
The Lemon Index counts owner complaints filed with the U.S. government (NHTSA) in a car's first 3 years, per car sold, against the average car of the same model years (100 = average, lower is better). It measures complaints, not crash safety. A complaint is an owner's report, not a confirmed defect. How it works