All cars · Infiniti QX60 · 2014
2014 Infiniti QX60. Advanced data.
The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.
Failure mileage by system
Half of owners who gave a mileage reported the problem between 750 and 26,380 miles. Median 8,800, from 45 complaints with a mileage.
Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.
Complaints by system
| System | Share of complaints |
|---|---|
| Airbags | 38% |
| Transmission & drivetrain | 38% |
| Speed control | 15% |
| Electrical | 13% |
| Body structure | 8% |
One complaint can name more than one system, so shares can add to more than 100%.
Severity, all complaints
| Total | Crashes | Fires | Injuries | Deaths | Tows |
|---|---|---|---|---|---|
| 53 | 2 | 1 | 0 | 0 | 1 |
As reported by owners to NHTSA. Not verified.
Recall campaigns 8
21V774000 Oct 2021 Engine And Engine Cooling / Engine / Engine Control Module (Ecu/Ecm) / Software
Defect. Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.
Risk. A loss of drive power increases the risk of a crash.
Remedy. Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.
16V244000 Apr 2016 Air Bags / Sensor / Occupant Classification
Defect. Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied.
Risk. If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Remedy. Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Inter
15V681000 Oct 2015 Air Bags / Frontal
Defect. Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.
Risk. If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Remedy. Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
15V033000 Jan 2015 Structure / Body / Hood / Hinge And Attachments
Defect. Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured June 20, 2012, to November 18, 2013, 2014 Nissan Pathfinder Hybrid vehicles manufactured July 18, 2013, to November 18, 2013, 2013 Infiniti JX35 vehicles manufactured November 29, 2011, to June 14, 2013, and 2014 QX60 vehicles manufactured May 16, 2013, to November 18, 2013, and 2014 Infiniti QX60 Hybrid vehicles manufactured July 18, 2013, to November 18, 2013. In the affected vehicles the hood release cable assembly may have been installed incorrectly preventing the latching
Risk. If the primary hood latch is released and the secondary latch fails during operation of the vehicle, it could cause the hood to open during vehicle operation impairing the driver's vision, increasing the risk of a vehicle crash.
Remedy. Nissan will notify owners, and dealers will modify the angle of the hood release mechanism to provide additional length to the release cable, free of charge. The recall began on March 9, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
15V012000 Jan 2015 Service Brakes
Defect. Nissan North America, Inc. (Nissan) is recalling certain model year 2014-2015 Nissan Pathfinder and Infiniti QX60 vehicles manufactured August 14, 2014, to November 5, 2014, and 2014-2015 Nissan Rogue vehicles manufactured August 12, 2014, to November 15, 2014. During the assembly process, the front wheel hub assembly fasteners may not have been properly torqued.
Risk. The under-torqued fasteners may result in a brake caliper separating from the wheel assembly causing a reduction in braking performance or reduced steering control. These conditions increase the risk of a crash.
Remedy. Nissan will notify owners, and dealers will inspect the vehicles and tighten any loose bolts to the proper specification, free of charge. The recall began February 2, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
14V229000 May 2014 Wheels / Lugs/Nuts/Bolts/Studs
Defect. Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Pathfinder and Rogue vehicles and 2014 Infiniti QX60 vehicles. The right side wheels of the affected vehicles may have one lug nut each that was not properly tightened.
Risk. If the lug nut becomes loose from not being properly tightened, it may fall off, allowing the other lug nuts to become loose, possibly resulting in a wheel separation, and increasing the risk of a crash.
Remedy. Nissan will notify owners, and dealers will inspect and tighten any loose lug nuts to the correct specification, free of charge. The recall is expected to begin by the end of June 2014. Owners may contact Nissan customer service at 1-800-647-7261.
14V138000 Mar 2014 Electrical System / Software
Defect. Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
Risk. If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Remedy. Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
13V445000 Oct 2013 Service Brakes, Hydraulic / Antilock/Traction Control/Electronic Limited Slip
Defect. Nissan is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured April 18, 2012, through September 20, 2013; model year 2013 Infiniti JX35 vehicles manufactured September 15, 2011, through January 16, 2013; and model year 2014 Infiniti QX60 vehicles manufactured January 17, 2013, through September 20, 2013. In the affected vehicles, during light braking on rough roads, the antilock brake system (ABS) brake pressure output software may lead to an increase in stopping distance.
Risk. The increased stopping distance may increase the risk of a crash.
Remedy. Nissan will notify owners, and dealers will reprogram the ABS, free of charge. The recall began on November 18, 2013. Owners may contact Nissan at 1-800-647-7261.
NHTSA investigations
| Status | Subject | Opened | Closed |
|---|---|---|---|
| Closed | Pedestrian alert sounds | 2023 | 2023 |
| Closed | Occupant classification system failure | 2015 | 2017 |
| Closed | Occupant classification system failure | 2015 | 2015 |
Manufacturer communications 262
Infiniti filed 262 service communications for this car with NHTSA.
- QX60; TRANSMISSION RANGE SWITCH SERVICE INFORMATION SERVICE INFORMATION The transmission range…
- SERVICE INFORMATION A two-piece design front engine mount is currently being used for the…
- CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been…
Crash ratings by version
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| Infiniti QX60 SUV AWD | ★★★★★ | ★★★★☆ | ★★★★★ | ★★★★☆ |
| Infiniti QX60 SUV FWD | ★★★★★ | ★★★★☆ | ★★★★★ | ★★★★☆ |
| Infiniti QX60 Hybrid SUV AWD | ★★★★★ | ★★★★☆ | ★★★★★ | ★★★★☆ |
| Infiniti QX60 Hybrid SUV FWD | ★★★★★ | ★★★★☆ | ★★★★★ | ★★★★☆ |
Safety equipment
| Electronic stability | Forward collision warning | Lane departure warning |
|---|---|---|
| Standard | Optional | Optional |
Engines and drivetrains 4
| Engine | Transmission | Drive | City / hwy / combined | Fuel | Fuel cost/yr |
|---|---|---|---|---|---|
| 2.5L 4-cyl supercharged hybrid | Auto (AV-S7) | FWD | 26 / 28 / 26 | Regular | $2,400 |
| 2.5L 4-cyl supercharged hybrid | Auto (AV-S7) | AWD | 25 / 28 / 26 | Regular | $2,400 |
| 3.5L 6-cyl | Auto (AV-S7) | FWD | 20 / 26 / 22 | Premium | $3,500 |
| 3.5L 6-cyl | Auto (AV-S7) | AWD | 19 / 25 / 21 | Premium | $3,700 |
EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.
YouTube repair topics
200 videos about the 2013–2020 Infiniti QX60, 9.2M views.
| Topic | Videos | Views |
|---|---|---|
| Infotainment, battery & electrical | 6 | 172K |
| Heat, A/C & blend door | 2 | 131K |
| Spark plugs & ignition coils | 2 | 96K |
| Oil changes & service | 2 | 79K |
| Windows, doors & mirrors | 1 | 27K |
| Transmission & shifter | 2 | 24K |
| Driveshaft, axles & 4x4 | 1 | 16K |
| Timing chain & engine | 1 | 12K |
Nearby model years
Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.
Updated · Free to use with credit: Source: The Lemon Index (lemonindex.com)
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