The Lemon Index
2019
20221st generation
One of the most reliable · most complaints: automatic emergency braking
9 owner complaints, first 3 years 22 mpg combined, EPA
Similar cars, same year
2020 Cadillac Escalade 322020 Cadillac XT5 252020 Audi Q5 48
Lemon Index: 100 = the average car, lower is better.
When problems show up
No complaints for this year listed a mileage, so we can't say when problems show up.
Questions to ask the seller
- Were recall 21V402000 (suspension) done? Ask for the dealer printout, or check the VIN.
- Has it ever braked hard for no reason? Ask whether the safety-system software was updated.
- Do the brakes feel even, with no ABS or brake warning light? When were the pads and brake fluid last done?
- Do the wipers, washers, defrost and mirrors all work?
- Infiniti sent dealers 88 repair notes for this car. Was this one done: “2019-2020 qx60; push button ignition and door request switches inoperative if you confirm all”?
From this year's own recalls, top problems, top repair bills and Infiniti's repair notes. Recall repairs are free at any dealer.
How serious. Out of all 9 owner complaints filed so far (every year since it was sold, not just the first 3), owners reported:
“Average car” = what the same number of complaints would include at the rate across every model year we track. Owners report these themselves; NHTSA doesn't confirm the cause.
What owners complain about most. From owner complaints to the government.
Share of this year's owner complaints filed with NHTSA, not the share of cars that break. One complaint can name more than one area.
Check engine light on? Look up any code →
Fixes owners look up most.
From 200 YouTube videos · 9.2M views · 2013–2020 Infiniti QX60
Most-watched topics
- Infotainment, battery & electrical172K views
2016 INFINITI QX60 HEV- Key Remote Battery ReplacementINFINITI USA · 50K views · 6 videos - Heat, A/C & blend door131K views
Infiniti QX60 Cabin Air Filter Replacement ( 2014 2015 2016 2017 2018 2019 2020 2021 )Undercar Experts · 118K views · 2 videos - Spark plugs & ignition coils96K views
2013-2020 Infiniti QX60 3.5L spark plug replacement.Rust Belt Auto · 79K views · 2 videos - Oil changes & service79K views
Reset Oil Life on Your 2016-2020 Infiniti QX60 FAST!Axtuo Ax · 58K views · 2 videos
Show 4 more
- Windows, doors & mirrors27K views
How to replace your 2013-2021 Infiniti QX60 side view mirror | ReveMotoReveMoto - Pre-Painted Auto Body Parts · 27K views - Transmission & shifter24K views
2020 Infiniti QX60 CVT Transmission Fluid Change DIYMurray's Mobile Mechanic · 13K views · 2 videos - Driveshaft, axles & 4x416K views
2014 Infiniti Qx60 Transfer Case 3.5l making noise and leaking fluid warranty inspection KarcheckzKarcheckz Atlanta Inspections · 16K views - Timing chain & engine12K views
2020 infinity qx60 with a misfire p0302. dealer quoted a $27k engine!!!G Auto Repair · 12K views
Before you buy, watch
2019 Infiniti QX60 Problems, Pros and Cons. Should you buy it?MaxTheCarGuy · 26K views
how to troubleshoot headlight problems - 2014 Infiniti qx60 - ballast replacementthe markitos · 16K views
2015 Audi Allroad vs Infiniti QX60 Mashup Snowy AWD Review in TFL4KThe Fast Lane Car · 277K viewsViews show how many people looked up each fix, not how often it breaks. Videos belong to their creators; we link to them. The 2020 is the same generation.
Costs are the middle (median) of the dollar amounts people say out loud in these videos, so one wild number can't swing it. They aren't verified bills or sales; real prices depend on year, miles, condition and where you live. Tap Hear it to jump to the moment.
Problems Infiniti told dealers about
Infiniti sent dealers 88 repair notes for this car. The ones about its biggest problems:
- 2019-2020 qx60; push button ignition and door request switches inoperative if you confirm all
- FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL This bulletin has been amended
- POWER BACK DOOR WILL NOT OPERATE WITH REQUEST SWITCHES IF YOU CONFIRM On vehicles equipped…
Ask a seller or mechanic if these were done. Some are free under warranty or a special program.
Recalls 1
- Suspension · recall issued 2021
The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.
Recall repairs are free at any dealer. A recall only matters if it's still open on that exact car, so check its VIN.
Canada? See recalls at Transport Canada
Every Infiniti QX60 recall, all years · All Infiniti recalls
Safety
Crash test details
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| Infiniti QX60 SUV AWD | ★★★★★ | ★★★★☆ | ★★★★★ | ★★★★☆ |
| Infiniti QX60 SUV FWD | ★★★★★ | ★★★★☆ | ★★★★★ | ★★★★☆ |
Fuel cost and engines
About $3,400 (USD) a year in fuel (EPA estimate at U.S. prices, 15,000 miles or 24,000 km a year). Engines: 3.5L 6-cyl.
Every Infiniti QX60 year. 2020 is highlighted. Lower is better.
Newest year first. Red = worse than average, gray = about average, too new (2023+: a partial score, marked “partial”) or too few complaints to score. #1, #2… = that year's YouTube rank among the 11 Infiniti QX60 years with enough videos (#1 = the year owners and reviewers talk about most positively). It is not a reliability rank.
Embed this chart
Put this chart on your site, blog or forum. Free, with the credit line built in; the 2020 bar is highlighted.
<iframe src="https://lemonindex.com/embed/cars/infiniti-qx60/?y=2020" title="Infiniti QX60 reliability by model year (The Lemon Index)" width="100%" height="491" style="border:0;max-width:720px" loading="lazy"></iframe><p style="font-size:13px;margin:4px 0 0">Data: <a href="https://lemonindex.com/cars/infiniti-qx60/2020/">Lemon Index</a> (2020 Infiniti QX60 reliability)</p>Quick answers
Is the 2020 Infiniti QX60 reliable?
Yes, it is one of the most reliable by government complaints. It drew about a third as many complaints as the average car filed with NHTSA in its first 3 years, per car sold (Lemon Index 34; 100 is average, lower is better). The Infiniti QX60 year with the fewest complaints per car sold is 2016.
What are the most common 2020 Infiniti QX60 problems?
In owner complaints to the government, the parts named most are automatic emergency braking (44%), brakes (22%) and wipers & visibility (11%). That is the share of complaints, not the share of cars that break.
How many recalls does the 2020 Infiniti QX60 have?
1 safety recall (latest: suspension). Recall repairs are free at any dealer; check a specific car's VIN at nhtsa.gov/recalls.
What gas mileage does the 2020 Infiniti QX60 get?
22 mpg combined, depending on the engine (EPA estimate).
Is the 2020 Infiniti QX60 safe?
NHTSA gave it 5 out of 5 stars overall in its best tested version. Ratings differ by body style, and the full table is on the advanced page.
Does the 2020 Infiniti QX60 have transmission problems?
Transmission and drivetrain issues aren't among its top 5 complaint areas.
How much does the 2020 Infiniti QX60 cost in fuel a year?
About $3,400 a year, by the EPA's current estimate.
What engines does the 2020 Infiniti QX60 have?
3.5L 6-cyl.
What Infiniti QX60 year is better than the 2020?
Nearby, the 2018 drew fewer owner complaints per car sold (about a third as many complaints as the average car). Across every year, 2016 drew the fewest.
The Lemon Index counts owner complaints filed with the U.S. government (NHTSA) in a car's first 3 years, per car sold, against the average car of the same model years (100 = average, lower is better). It measures complaints, not crash safety. A complaint is an owner's report, not a confirmed defect. How it works