The Lemon Index

All cars · Infiniti QX60 · 2013

2013 Infiniti QX60. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index207100 = average car
Complaints137NHTSA, first 3 years
Sold53,276U.S. model year
Per 100K sold257complaints
Complaint rank#9 of 9among the 9 scored Infiniti QX60 model years (2013–2022); #1 = fewest complaints per car sold, not the YouTube rank

Failure mileage by system

Half of owners who gave a mileage reported the problem between 2,500 and 17,000 miles. Median 6,000, from 118 complaints with a mileage.

Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.

Complaints by system

SystemShare of complaints
Airbags52%
Electrical18%
Brakes11%
Transmission & drivetrain8%
Speed control4%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
13751400

As reported by owners to NHTSA. Not verified.

Recall campaigns 7

  • 16V244000 Apr 2016 Air Bags / Sensor / Occupant Classification

    Defect. Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied.

    Risk. If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.

    Remedy. Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Inter

  • 15V681000 Oct 2015 Air Bags / Frontal

    Defect. Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.

    Risk. If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.

    Remedy. Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.

  • 15V033000 Jan 2015 Structure / Body / Hood / Hinge And Attachments

    Defect. Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured June 20, 2012, to November 18, 2013, 2014 Nissan Pathfinder Hybrid vehicles manufactured July 18, 2013, to November 18, 2013, 2013 Infiniti JX35 vehicles manufactured November 29, 2011, to June 14, 2013, and 2014 QX60 vehicles manufactured May 16, 2013, to November 18, 2013, and 2014 Infiniti QX60 Hybrid vehicles manufactured July 18, 2013, to November 18, 2013. In the affected vehicles the hood release cable assembly may have been installed incorrectly preventing the latching

    Risk. If the primary hood latch is released and the secondary latch fails during operation of the vehicle, it could cause the hood to open during vehicle operation impairing the driver's vision, increasing the risk of a vehicle crash.

    Remedy. Nissan will notify owners, and dealers will modify the angle of the hood release mechanism to provide additional length to the release cable, free of charge. The recall began on March 9, 2015. Owners may contact Nissan customer service at 1-800-647-7261.

  • 14V138000 Mar 2014 Electrical System / Software

    Defect. Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.

    Risk. If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.

    Remedy. Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.

  • 13V445000 Oct 2013 Service Brakes, Hydraulic / Antilock/Traction Control/Electronic Limited Slip

    Defect. Nissan is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured April 18, 2012, through September 20, 2013; model year 2013 Infiniti JX35 vehicles manufactured September 15, 2011, through January 16, 2013; and model year 2014 Infiniti QX60 vehicles manufactured January 17, 2013, through September 20, 2013. In the affected vehicles, during light braking on rough roads, the antilock brake system (ABS) brake pressure output software may lead to an increase in stopping distance.

    Risk. The increased stopping distance may increase the risk of a crash.

    Remedy. Nissan will notify owners, and dealers will reprogram the ABS, free of charge. The recall began on November 18, 2013. Owners may contact Nissan at 1-800-647-7261.

  • 13V069000 Mar 2013 Air Bags

    Defect. Nissan is recalling certain model year 2013 Altima, LEAF, Pathfinder, Sentra, and Infiniti JX35 vehicles. Sensors within the passenger Occupant Detection System (ODS) may have been manufactured out of specification. This may cause the system to malfunction and permanently suppress the passenger airbag.

    Risk. If the vehicle is involved in a crash necessitating airbag deployment and the passenger airbag is suppressed, there may be an increased risk of personal injury.

    Remedy. Nissan will notify owners, and dealers will inspect the ODS sensors and replace them as neccessary, free of charge. The recall began on May 6, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.

  • 12V398000 Aug 2012 Fuel System, Gasoline / Storage / Tank Assembly

    Defect. Nissan is recalling certain model year 2013 Infiniti JX35 vehicles manufactured from February 15, 2012, through June 22, 2012. Due to an assembly issue, the fuel transfer tube may be misrouted inside the fuel tank. As a result, the fuel level float may be prevented from dropping as the fuel is consumed and the fuel guage may read a fuel level higher than actually exists.

    Risk. If the fuel guage does not accurately show when the tank is becoming empty, the vehicle may run out of gas unexpectedly, stalling, and increasing the risk of a crash.

    Remedy. Nissan will notify owners, and dealers will inspect and re-route the fuel transfer tube and install a new O-ring, free of charge. The recall began on September 10, 2012. Owners may contact Nissan customer service at 1-800-647-7261.

NHTSA investigations

StatusSubjectOpenedClosed
ClosedOccupant classification system failure20152017
ClosedOccupant classification system failure20152015
ClosedTransmission cooler hose separation20132014
ClosedCollision mitigation system malfunction20122012

Manufacturer communications 270

Infiniti filed 270 service communications for this car with NHTSA.

  • BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include…
  • IF YOU CONFIRM All "hands free" functions of the Intelligent Key (I-Key) do not work
  • IF YOU CONFIRM There is a vibration or judder feeling from the rear of the vehicle when making…

Crash ratings by version

VersionOverallFrontSideRollover
Infiniti JX SUV AWD★★★★☆★★★★☆★★★★★★★★★☆
Infiniti JX SUV FWD★★★★☆★★★★☆★★★★★★★★★☆

Safety equipment

Electronic stabilityForward collision warningLane departure warning
StandardOptionalOptional

Engines and drivetrains 2

EngineTransmissionDriveCity / hwy / combinedFuelFuel cost/yr
3.5L 6-cylAuto (AV-S6)FWD18 / 24 / 21Premium$3,700
3.5L 6-cylAuto (AV-S6)AWD18 / 23 / 20Premium$3,850

EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.

YouTube repair topics

200 videos about the 2013–2020 Infiniti QX60, 9.2M views.

TopicVideosViews
Infotainment, battery & electrical6172K
Heat, A/C & blend door2131K
Spark plugs & ignition coils296K
Oil changes & service279K
Windows, doors & mirrors127K
Transmission & shifter224K
Driveshaft, axles & 4x4116K
Timing chain & engine112K

Nearby model years

YearLemon IndexComplaintsSoldTop system
201320713753,276Airbags
20141225331,192Airbags
2015542241,770Airbags
2016261142,120Airbags

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated · Free to use with credit: Source: The Lemon Index (lemonindex.com). Get the data

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