The Lemon Index

All cars · Ford Transit Connect · 2017

2017 Ford Transit Connect. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index18100 = average car
Complaints7NHTSA, first 3 years
Sold34,473U.S. model year
Per 100K sold20complaints
Complaint rank#1 of 11among the 11 scored Ford Transit Connect model years (2010–2020); #1 = fewest complaints per car sold, not the YouTube rank

Failure mileage by system

Half of owners who gave a mileage reported the problem between 9,800 and 48,000 miles. Median 48,000, from 6 complaints with a mileage.

Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.

Complaints by system

SystemShare of complaints
Steering29%
Electrical29%
Transmission & drivetrain14%
Engine14%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
700000

As reported by owners to NHTSA. Not verified.

Recall campaigns 6

  • 25V572000 Sep 2025 Back Over Prevention / Sensing System / Camera

    Defect. Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.

    Risk. A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

    Remedy. Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S89. This recall expands previous NHTSA recall number 25V270. Vehicle Identificati

  • 24V294000 Apr 2024 Visibility / Fixed Panaramic Roof/Sky Light Assembly

    Defect. Ford Motor Company (Ford) is recalling certain 2017-2019 Transit Connect vehicles. An improper bond may exist between the panoramic roof and the vehicle body, which can result in the panel detaching from the vehicle.

    Risk. A roof panel that detaches while driving can create a road hazard and increase the risk of a crash.

    Remedy. Dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Owner notification letters were mailed June 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S29.

  • 22V413000 Jun 2022 Power Train / Automatic Transmission / Gear Position Indication (Prndl)

    Defect. Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

    Risk. A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

    Remedy. Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-73

  • 21V376000 May 2021 Power Train / Automatic Transmission / Gear Position Indication (Prndl)

    Defect. Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.

    Risk. A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

    Remedy. Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.

  • 20V305000 May 2020 Seat Belts / Front

    Defect. Ford Motor Company (Ford) is recalling certain 2016-2017 Transit Connect vehicles. The front driver and/or passenger seat belt pretensioner initiators could contain an improper generant mix ratio that may prevent the seat belt pretensioners from deploying in the event of a crash.

    Risk. In the event of a crash, the front driver and/or passenger seat belt pretensioners may not deploy, increasing the risk of injury.

    Remedy. Ford will notify owners, and dealers will inspect and replace seat belt assemblies as necessary, free of charge. This recall began August 7, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S25.

  • 20V260000 May 2020 Visibility / Sun/Moon Roof Assembly

    Defect. Ford Motor Company (Ford) is recalling certain model year 2014-2017 Transit Connect vehicles equipped with a Panoramic Fixed-Glass Vista roof. An improper bond may exist between the panoramic roof and the vehicle body and may result in wind noise, water leak, and in some cases, separation from the vehicle.

    Risk. If the panoramic roof panel separates from the vehicle while it is being driven, it may increase the risk of an injury or crash.

    Remedy. Ford will notify owners, and dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Ford issued owners an interim notification on May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S22.

Manufacturer communications 95

Ford filed 95 service communications for this car with NHTSA.

  • Some 2013-2017 transit connect vehicles built on or before 13-jan-2017 may require replacement
  • Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image
  • On vehicles equipped with an automatic transmission it is imperative that the converter pilot…

Crash ratings by version

VersionOverallFrontSideRollover
Ford Transit VAN RWDnot rated★★★★☆not ratednot rated
Ford Transit Connect Wagon FWD★★★★★★★★★☆★★★★★★★★★☆
Ford Transit Connect VAN FWDnot rated★★★★☆★★★★★not rated

Safety equipment

Electronic stabilityForward collision warningLane departure warning
StandardNoOptional

Engines and drivetrains 1

EngineTransmissionDriveCity / hwy / combinedFuelFuel cost/yr
2.5L 4-cylAuto (S6)FWD20 / 27 / 23Regular$2,700

EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.

YouTube repair topics

200 videos about the 2014–2023 Ford Transit Connect, 9.4M views.

TopicVideosViews
Transmission & shifter5136K
Infotainment, battery & electrical4116K
Heat, A/C & blend door366K
Gauges, lights & wiring162K
Windows, doors & mirrors350K
Steering & suspension344K
Brakes & ABS242K
Oil changes & service230K

Nearby model years

YearLemon IndexComplaintsSoldTop system
2014673243,210Body structure
2015452352,221Body structure
2016612843,232Engine
201718734,473Steering
201818631,923Wipers & visibility
2019281241,598Electrical
2020421434,596Transmission & drivetrain

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated · Free to use with credit: Source: The Lemon Index (lemonindex.com). Get the data

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