The Lemon Index

All carsFordTransit Connect2017

2016 Ford Transit Connect, 2nd generation, illustration2016
2017 Ford Transit Connect, 2nd generation, illustration
2018 Ford Transit Connect, 2nd generation, illustration2018

2017 Ford Transit Connect problems.

2nd generation

182017 Lemon Index · 100 = average car

One of the most reliable · most complaints: steering

Fewest complaints of its generation (2nd generation).

All 12 yearsCompare

7 owner complaints, first 3 years 22–23 mpg combined, EPA

Similar cars, same year

2017 Ram ProMaster 812017 Chevrolet Express 122017 Ford E-Series 39

Lemon Index: 100 = the average car, lower is better.

When problems show up

Only 6 complaints listed a mileage: too few to say when problems show up.

Questions to ask the seller

  1. Were recalls 25V572000 (back over prevention), 24V294000 (visibility) and 22V413000 (transmission & drivetrain) done? It has 6 recalls in all. Ask for the dealer printout, or check the VIN.
  2. Any steering noise, wander or power-steering warning? Has the steering rack or pump been replaced?
  3. Do all the lights, screens and power features work? Has the battery, alternator or any wiring been replaced?
  4. Any slipping, hard or late shifts, or a transmission warning light? Ask for transmission fluid service records.
  5. Ford sent dealers 95 repair notes for this car. Was this one done: “Some 2013-2017 transit connect vehicles built on or before 13-jan-2017 may require replacement”?

From this year's own recalls, top problems, top repair bills and Ford's repair notes. Recall repairs are free at any dealer.

How serious. Out of all 7 owner complaints filed so far (every year since it was sold, not just the first 3), owners reported:

0crashesaverage car: 0
0injuriesaverage car: 0
0firesaverage car: 0
0towsaverage car: 0

“Average car” = what the same number of complaints would include at the rate across every model year we track. Owners report these themselves; NHTSA doesn't confirm the cause.

What owners complain about most. From owner complaints to the government.

steering29%
electrical29%
transmission & drivetrain14%
engine14%

Share of this year's owner complaints filed with NHTSA, not the share of cars that break. One complaint can name more than one area.

Check engine light on? Look up any code →

When owners reported problems. From owner complaints to the government.

half by 48K
0K50K100K150K200K

Most owners who filed a complaint with NHTSA had 9K to 48K miles (16K to 77K km) on the car (6 of all 7 complaints filed so far listed the miles). This shows when people who had a problem reported it, not the odds that your car will have it.

In owners' words

Vehicle has a steering assist failure, total loss of power steering. Making vehicle very difficult to steer

2017 Ford Transit Connect owner · NHTSA complaint 11145385
More owner reports

The door latch is malfunctioning causing the electronics not to turn off when the car is off and passengers leave the vehicle. Same issues as the recall on the 2016 Transit Connect.

NHTSA complaint 11162398

Fixes owners look up most.

From 200 YouTube videos · 9.4M views · 2014–2023 Ford Transit Connect

  1. Transmission & shifter136K views
    How to drain and refill transmission fluid on a 2020 Ford Transit Connect (the small Ford Transit)How to drain and refill transmission fluid on a 2020 Ford Transit Connect (the small Ford Transit)In Your Driveway Auto · 55K views · 5 videos
  2. Infotainment, battery & electrical116K views
    2016 Ford Transit Connect battery replacement in under 9 minutes!2016 Ford Transit Connect battery replacement in under 9 minutes!About a van · 43K views · 4 videos
  3. Heat, A/C & blend door66K views
    2014-2019 Ford Transit Connect Cargo XLT LWB Upfit - HVAC, plumber, electrician service truck2014-2019 Ford Transit Connect Cargo XLT LWB Upfit - HVAC, plumber, electrician service truckFox Air And Heat Inc · 48K views · 3 videos
  4. Gauges, lights & wiring62K views
    Ford Transit connect service light reset 2021 modelFord Transit connect service light reset 2021 modelKennedy’s garage · 62K views
Show 4 more
  1. Windows, doors & mirrors50K views
    2017 Ford Transit Connect drivers door latch replacement2017 Ford Transit Connect drivers door latch replacementTCCustoms · 22K views · 3 videos
  2. Steering & suspension44K views
    2014 + FORD TRANSIT CONNECT STRUT ASSEMBLY REPLACEMENT2014 + FORD TRANSIT CONNECT STRUT ASSEMBLY REPLACEMENTPANDYDIY · 24K views · 3 videos
  3. Brakes & ABS42K views
    2019 Ford Transit Connect rear brake pads and rotors replacement2019 Ford Transit Connect rear brake pads and rotors replacementJabo The Mechanic · 35K views · 2 videos
  4. Oil changes & service30K views
    2019 & 2020 Ford Transit Connect Oil Change 2.0L2019 & 2020 Ford Transit Connect Oil Change 2.0LBent and Broken · 22K views · 2 videos

Before you buy, watch

Views show how many people looked up each fix, not how often it breaks. Videos belong to their creators; we link to them. The 2017 is the same generation.

Problems Ford told dealers about

Ford sent dealers 95 repair notes for this car. The ones about its biggest problems:

  • Some 2013-2017 transit connect vehicles built on or before 13-jan-2017 may require replacement
  • Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image
  • On vehicles equipped with an automatic transmission it is imperative that the converter pilot…

Ask a seller or mechanic if these were done. Some are free under warranty or a special program.

Recalls 6

  • Back over prevention · recall issued 2025

    The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.

  • Visibility · recall issued 2024

    An improper bond may exist between the panoramic roof and the vehicle body, which can result in the panel detaching from the vehicle.

  • Transmission & drivetrain · recall issued 2022

    The bushing that attaches the shifter cable to the transmission may degrade or detach.

Show all 6 recalls
  • Transmission & drivetrain · recall issued 2021 2.5L engines only

    The bushing that attaches the shifter cable to the transmission may degrade or detach.

  • Seat belts · recall issued 2020

    The front driver and/or passenger seat belt pretensioner initiators could contain an improper generant mix ratio that may prevent the seat belt pretensioners from deploying in the event of a crash.

  • Visibility · recall issued 2020

    An improper bond may exist between the panoramic roof and the vehicle body and may result in wind noise, water leak, and in some cases, separation from the vehicle.

Recall repairs are free at any dealer. A recall only matters if it's still open on that exact car, so check its VIN.

Check a VIN for open recalls

Canada? See recalls at Transport Canada

Every Ford Transit Connect recall, all years · All Ford recalls

Safety

Stability controlStandard
Collision warningNot offered
Lane departure warningOptional
NHTSA front crash test of the 2017 Ford Transit Connect
Front crash test · NHTSA
Crash test details
VersionOverallFrontSideRollover
Ford Transit VAN RWDnot rated★★★★☆not ratednot rated
Ford Transit Connect Wagon FWD★★★★★★★★★☆★★★★★★★★★☆
Ford Transit Connect VAN FWDnot rated★★★★☆★★★★★not rated
Fuel cost and engines

About $2,600–$2,750 (USD) a year in fuel (EPA estimate at U.S. prices, 15,000 miles or 24,000 km a year). Engines: 2.5L 4-cyl.

Every Ford Transit Connect year. 2017 is highlighted. Lower is better.

Newest year first. Red = worse than average, gray = about average, too new (2023+: a partial score, marked “partial”) or too few complaints to score. #1, #2… = that year's YouTube rank among the 11 Ford Transit Connect years with enough videos (#1 = the year owners and reviewers talk about most positively). It is not a reliability rank.

Embed this chart

Put this chart on your site, blog or forum. Free, with the credit line built in; the 2017 bar is highlighted.

Colors
<iframe src="https://lemonindex.com/embed/cars/ford-transit-connect/?y=2017" title="Ford Transit Connect reliability by model year (The Lemon Index)" width="100%" height="468" style="border:0;max-width:720px" loading="lazy"></iframe><p style="font-size:13px;margin:4px 0 0">Data: <a href="https://lemonindex.com/cars/ford-transit-connect/2017/">Lemon Index</a> (2017 Ford Transit Connect reliability)</p>

Preview · How to embed (blogs, forums, videos)

Quick answers

Is the 2017 Ford Transit Connect reliable?

Yes, it is one of the most reliable by government complaints. It drew about a fifth as many complaints as the average car filed with NHTSA in its first 3 years, per car sold (Lemon Index 18; 100 is average, lower is better). The Ford Transit Connect year with the fewest complaints per car sold is 2018.

What are the most common 2017 Ford Transit Connect problems?

In owner complaints to the government, the parts named most are steering (29%), electrical (29%) and transmission & drivetrain (14%). That is the share of complaints, not the share of cars that break.

How many recalls does the 2017 Ford Transit Connect have?

6 safety recalls (latest: back over prevention). Recall repairs are free at any dealer; check a specific car's VIN at nhtsa.gov/recalls.

What gas mileage does the 2017 Ford Transit Connect get?

22 to 23 mpg combined, depending on the engine (EPA estimate).

Is the 2017 Ford Transit Connect safe?

NHTSA gave it 5 out of 5 stars overall in its best tested version. Ratings differ by body style, and the full table is on the advanced page.

Does the 2017 Ford Transit Connect have transmission problems?

Transmission and drivetrain issues make up 14% of its owner complaints.

How much does the 2017 Ford Transit Connect cost in fuel a year?

About $2,600 to $2,750 a year, by the EPA's current estimate.

What engines does the 2017 Ford Transit Connect have?

2.5L 4-cyl.

Is there a better Ford Transit Connect year than the 2017?

Not nearby: the 2017 drew the fewest complaints per car sold of the Ford Transit Connect years within 3 model years of it. Across every year, 2018 drew the fewest.

The Lemon Index counts owner complaints filed with the U.S. government (NHTSA) in a car's first 3 years, per car sold, against the average car of the same model years (100 = average, lower is better). It measures complaints, not crash safety. A complaint is an owner's report, not a confirmed defect. How it works

Know someone shopping for a used car?

Updated · Free to use with credit: Source: The Lemon Index (lemonindex.com). Get the data

Spot a mistake or have an idea? Tell us

How can we make Lemon Index better?