The Lemon IndexAll cars · Ford Transit Connect · 2020
2020 Ford Transit Connect. Advanced data.
The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.
Failure mileage by system
Half of owners who gave a mileage reported the problem between 3,454 and 15,000 miles. Median 12,000, from 9 complaints with a mileage.
Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.
Complaints by system
| System | Share of complaints |
|---|---|
| Transmission & drivetrain | 43% |
| Speed control | 14% |
| Automatic emergency braking | 14% |
| Visibility | 14% |
| Stability control | 7% |
One complaint can name more than one system, so shares can add to more than 100%.
Severity, all complaints
| Total | Crashes | Fires | Injuries | Deaths | Tows |
|---|---|---|---|---|---|
| 14 | 1 | 2 | 0 | 0 | 1 |
As reported by owners to NHTSA. Not verified.
Recall campaigns 8
25V442000 Jun 2025 Back Over Prevention / Software
Defect. Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Risk. A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy. Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
25V196000 Mar 2025 Power Train / Automatic Transmission / Control Module (Tcm/Pcm/Tecm)
Defect. Ford Motor Company (Ford) is recalling certain 2019-2020 Transit Connect vehicles previously repaired incorrectly under recall number 20V-636. The powertrain control module (PCM) software has fail-safe temperature threshold values higher than intended for the engine. This may delay engine cooling and result in engine overheating.
Risk. An engine that overheats increases the risk of a fire.
Remedy. Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 21, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S32.
22V413000 Jun 2022 Power Train / Automatic Transmission / Gear Position Indication (Prndl)
Defect. Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Risk. A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy. Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-73
22V192000 Mar 2022 Visibility / Windshield
Defect. Ford Motor Company (Ford) is recalling certain 2016 and 2020 Transit Connect vehicles. The front windshield may have been manufactured with inadequate adhesion to the vehicle body structure.
Risk. During a crash, the windshield may detach from the vehicle, increasing the risk of injury.
Remedy. Dealers will inspect the windshield and, if necessary, remove and reinstall the windshield, free of charge. Owner notification letters were mailed on May 11, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S20.
21V376000 May 2021 Power Train / Automatic Transmission / Gear Position Indication (Prndl)
Defect. Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Risk. A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy. Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.
20V791000 Dec 2020 Air Bags / Frontal / Driver Side / Inflator Module
Defect. Ford Motor Company (Ford) is recalling certain 2020 EcoSport and 2019-2020 Transit Connect vehicles. Depending on the model, either the driver side or passenger side frontal air bag modules are missing the first-stage booster propellant and sleeve. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk. Air bag modules missing the first-stage booster propellant will not deploy as intended in a crash, increasing the risk of injury.
Remedy. Ford will notify owners, and dealers will replace the affected air bag module on either the driver or passenger side, free of charge. This recall began February 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C26.
20V636000 Oct 2020 Engine And Engine Cooling / Cooling System
Defect. Ford Motor Company (Ford) is recalling certain 2019-2020 Transit Connect vehicles equipped with 2.5L engines. The powertrain control module (PCM) software has fail-safe temperature threshold values higher than intended for the engine. This may delay the fail-safe cooling strategy in the event of coolant loss and result in engine overheating.
Risk. If the engine overheats, it can result in engine damage and increase the risk of a fire.
Remedy. Ford will notify owners, and dealers will update the PCM software, free of charge. The recall began November 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S60.
20V550000 Sep 2020 Power Train / Automatic Transmission
Defect. Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
Risk. Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Remedy. Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.
Manufacturer communications 93
Ford filed 93 service communications for this car with NHTSA.
- Some 2019-2020 Edge/Nautilus/Transit Connect and 2020 Escape/Corsair vehicles equipped with a…
- Trace amount
- Some 2020 Edge/Nautilus/Escape/Corsair/Transit Connect vehicles with and 8F35/8F40…
Crash ratings by version
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| Ford Transit VAN RWD | not rated | ★★★☆☆ | not rated | not rated |
| Ford Transit Connect VAN FWD | not rated | not rated | not rated | not rated |
| Ford Transit Connect WAGON FWD | not rated | not rated | not rated | ★★★★☆ |
Safety equipment
| Electronic stability | Forward collision warning | Lane departure warning |
|---|---|---|
| Standard | Standard | Optional |
Engines and drivetrains 2
| Engine | Transmission | Drive | City / hwy / combined | Fuel | Fuel cost/yr |
|---|---|---|---|---|---|
| 2.0L 4-cyl | Auto (S8) | FWD | 24 / 27 / 25 | Regular | $2,500 |
| 2.5L 4-cyl | Auto (S6) | FWD | 20 / 27 / 22 | Regular | $2,850 |
EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.
YouTube repair topics
200 videos about the 2014–2023 Ford Transit Connect, 9.4M views.
| Topic | Videos | Views |
|---|---|---|
| Transmission & shifter | 5 | 136K |
| Infotainment, battery & electrical | 4 | 116K |
| Heat, A/C & blend door | 3 | 66K |
| Gauges, lights & wiring | 1 | 62K |
| Windows, doors & mirrors | 3 | 50K |
| Steering & suspension | 3 | 44K |
| Brakes & ABS | 2 | 42K |
| Oil changes & service | 2 | 30K |
Nearby model years
Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.
Updated · Free to use with credit: Source: The Lemon Index (lemonindex.com)
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