The Lemon Index

All cars · Ford Transit Connect · 2016

2016 Ford Transit Connect. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index61100 = average car
Complaints28NHTSA, first 3 years
Sold43,232U.S. model year
Per 100K sold65complaints
Complaint rank#10 of 11among the 11 scored Ford Transit Connect model years (2010–2020); #1 = fewest complaints per car sold, not the YouTube rank

Failure mileage by system

Half of owners who gave a mileage reported the problem between 10,000 and 49,000 miles. Median 20,100, from 23 complaints with a mileage.

Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.

Complaints by system

SystemShare of complaints
Engine36%
Electrical18%
Speed control14%
Steering14%
Fuel system11%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
2811103

As reported by owners to NHTSA. Not verified.

Recall campaigns 10

  • 25V572000 Sep 2025 Back Over Prevention / Sensing System / Camera

    Defect. Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.

    Risk. A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

    Remedy. Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S89. This recall expands previous NHTSA recall number 25V270. Vehicle Identificati

  • 23V502000 Jul 2023 Latches/Locks/Linkages / Doors / Latch

    Defect. Ford Motor Company (Ford) is recalling certain 2014-2016 Transit Connect vehicles. The front door latch pawl may crack and prevent the door from latching.

    Risk. An unlatched door can open while driving, increasing the risk of injury.

    Remedy. Dealers will inspect and replace the front door latches as necessary, free of charge.  Owner notification letters were mailed February 2, 2024.  Owners may contact Ford customer service 1-866-436-7332.  Ford's number for this recall is 23S36.

  • 22V413000 Jun 2022 Power Train / Automatic Transmission / Gear Position Indication (Prndl)

    Defect. Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

    Risk. A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

    Remedy. Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-73

  • 22V192000 Mar 2022 Visibility / Windshield

    Defect. Ford Motor Company (Ford) is recalling certain 2016 and 2020 Transit Connect vehicles. The front windshield may have been manufactured with inadequate adhesion to the vehicle body structure.

    Risk. During a crash, the windshield may detach from the vehicle, increasing the risk of injury.

    Remedy. Dealers will inspect the windshield and, if necessary, remove and reinstall the windshield, free of charge. Owner notification letters were mailed on May 11, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S20.

  • 21V376000 May 2021 Power Train / Automatic Transmission / Gear Position Indication (Prndl)

    Defect. Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.

    Risk. A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

    Remedy. Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.

  • 20V331000 Jun 2020 Latches/Locks/Linkages / Doors / Latch

    Defect. Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    Risk. A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    Remedy. Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Ow

  • 20V305000 May 2020 Seat Belts / Front

    Defect. Ford Motor Company (Ford) is recalling certain 2016-2017 Transit Connect vehicles. The front driver and/or passenger seat belt pretensioner initiators could contain an improper generant mix ratio that may prevent the seat belt pretensioners from deploying in the event of a crash.

    Risk. In the event of a crash, the front driver and/or passenger seat belt pretensioners may not deploy, increasing the risk of injury.

    Remedy. Ford will notify owners, and dealers will inspect and replace seat belt assemblies as necessary, free of charge. This recall began August 7, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S25.

  • 20V260000 May 2020 Visibility / Sun/Moon Roof Assembly

    Defect. Ford Motor Company (Ford) is recalling certain model year 2014-2017 Transit Connect vehicles equipped with a Panoramic Fixed-Glass Vista roof. An improper bond may exist between the panoramic roof and the vehicle body and may result in wind noise, water leak, and in some cases, separation from the vehicle.

    Risk. If the panoramic roof panel separates from the vehicle while it is being driven, it may increase the risk of an injury or crash.

    Remedy. Ford will notify owners, and dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Ford issued owners an interim notification on May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S22.

  • 16V643000 Sep 2016 Latches/Locks/Linkages / Doors / Latch

    Defect. Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    Risk. A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    Remedy. Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.

  • 16V482000 Jun 2016 Service Brakes, Hydraulic / Antilock/Traction Control/Electronic Limited Slip / Control Unit/Module

    Defect. Ford Motor Company (Ford) is recalling certain model year 2016 Transit Connect vehicles manufactured February 22, 2016, through June 16, 2016. The brake Hydraulic Control Unit (HCU) pump may be contaminated with metallic debris. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."

    Risk. If the brake HCU pump is contaminated, the performance of the electronic stability control and related brake systems may degrade, increasing the risk of a crash.

    Remedy. Ford will notify owners and dealers will replace the brake HCU pump, free of charge. The recall began on August 22, 2016. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 16C10.

NHTSA investigations

StatusSubjectOpenedClosed
ClosedDoor latch failures20192022
ClosedDoor latch failure20162016

Manufacturer communications 98

Ford filed 98 service communications for this car with NHTSA.

  • 2.5l - air conditioning (a/c) inoperative and/or message center ambient air temperature…
  • Some 2015-2016 f-150, c-max, edge, mks, taurus, and flex and 2016 expedition, explorer,…
  • Constant or intermittent

Crash ratings by version

VersionOverallFrontSideRollover
Ford Transit VAN RWDnot rated★★★★☆not ratednot rated
Ford Transit Connect Wagon FWD★★★★★★★★★☆★★★★★★★★★☆
Ford Transit Connect VAN FWDnot rated★★★★☆★★★★★not rated

Safety equipment

Electronic stabilityForward collision warningLane departure warning
StandardNoOptional

Engines and drivetrains 2

EngineTransmissionDriveCity / hwy / combinedFuelFuel cost/yr
1.6L 4-cyl turboAuto (S6)FWD22 / 29 / 25Regular$2,500
2.5L 4-cylAuto (S6)FWD20 / 27 / 23Regular$2,700

EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.

YouTube repair topics

200 videos about the 2014–2023 Ford Transit Connect, 9.4M views.

TopicVideosViews
Transmission & shifter5136K
Infotainment, battery & electrical4116K
Heat, A/C & blend door366K
Gauges, lights & wiring162K
Windows, doors & mirrors350K
Steering & suspension344K
Brakes & ABS242K
Oil changes & service230K

Nearby model years

YearLemon IndexComplaintsSoldTop system
2013271339,703Brakes
2014673243,210Body structure
2015452352,221Body structure
2016612843,232Engine
201718734,473Steering
201818631,923Wipers & visibility
2019281241,598Electrical

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated · Free to use with credit: Source: The Lemon Index (lemonindex.com). Get the data

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