The Lemon Index

All cars · Chrysler Pacifica · 2019

2019 Chrysler Pacifica. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index131100 = average car
Complaints139NHTSA, first 3 years
Sold97,705U.S. model year
Per 100K sold142complaints
Year rank#2 of 6#1 = fewest complaints

Engines and drivetrains 2

EngineTransmissionDriveCity / hwy / combinedFuelFuel cost/yr
3.6L 6-cylAuto 9-spdFWD18 / 28 / 22Regular$2,850
3.6L 6-cyl plug-in hybridAuto (variable gear ratios)FWD29 / 30 / 30Regular$2,100

EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.

Failure mileage by system

Half of owners who gave a mileage reported the problem between 2,400 and 48,000 miles. Median 18,200, from 95 complaints with a mileage.

SystemMedianMiddle halfComplaints
Electrical16,2004,200–44,00024
Engine21,2002,200–52,80021
Transmission & drivetrain20,0001,300–36,50021
Brakes25,00010,100–38,00016
Steering3,0001,400–126,0005

Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.

Complaints by system

SystemShare of complaints
Electrical28%
Transmission & drivetrain24%
Brakes23%
Engine21%
Fuel or ev drive system7%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
3601133012

As reported by owners to NHTSA. Not verified.

Recall campaigns 8

  • 26V327000 May 2026 Back Over Prevention / Sensing System / Camera

    Defect. Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles. Contamination in the central vision processing module or improper programming may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

    Risk. A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

    Remedy. Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed beginning July 16, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 46D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on Ma

  • 25V876000 Dec 2025 Equipment Adaptive/Mobility / Wheelchair Restraints/Securement / Latch/Anchor /

    Defect. Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

    Risk. An unsecured wheelchair can move during transit, increasing the risk of injury.

    Remedy. Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

  • 24V538000 Jul 2024 Hybrid Propulsion System

    Defect. Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.

    Risk. A vehicle fire increases the risk of injury.

    Remedy. Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Owner notification letters were mailed March 6, 2025. Owners may

  • 23V010000 Jan 2023 Electrical System / Wiring / Connectors/Plugs/Receptacles

    Defect. Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

    Risk. An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.

    Remedy. Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA b

  • 20V191000 Sep 2020 Back Over Prevention / Sensing System / Camera

    Defect. Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

    Risk. The lingering rearview image can distract the driver, increasing the risk of a crash.

    Remedy. Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

  • 19V886000 Dec 2019 Back Over Prevention / Sensing System / Camera

    Defect. Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

    Risk. The lingering rearview image can distract the driver, increasing the risk of a crash.

    Remedy. Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.

  • 19V348000 May 2019 Electrical System / 12V/24V/48V Battery

    Defect. Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.

    Risk. A loss of power steering assist or a stall can increase the risk of crash.

    Remedy. Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.

  • 18V524000 Aug 2018 Electrical System / Wiring / Front Underhood

    Defect. Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

    Risk. A vehicle stall can increase the risk of a crash.

    Remedy. Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

NHTSA investigations

StatusSubjectOpenedClosed
OpenLoss of motive power due to an internal wiring connector short.2024–
ClosedTransmission fault leading to loss of motive power20222024

Manufacturer communications 523

Chrysler filed 523 service communications for this car with NHTSA.

  • SEAL, Input If looking to replace stubshaft due to ATX fluid leaking, do not replace PTU seals
  • CEL (Check Engine Lamp) Illuminates, Recent PCM Replace Or Flash Update Performed, DTC P057B…

Crash ratings by version

VersionOverallFrontSideRollover
Chrysler Pacifica VAN FWD★★★★★★★★★★★★★★★★★★★☆
Chrysler Pacifica PHEV VAN FWDnot ratednot ratednot ratednot rated

Safety equipment

Electronic stabilityForward collision warningLane departure warning
StandardOptionalOptional

Nearby model years

YearLemon IndexComplaintsSoldTop system
2017409780180,640Transmission & drivetrain
2018300424118,322Electrical
201913113997,705Electrical
202011410093,802Engine
202129427998,323Electrical
202222527298,624Engine

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated

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