The Lemon Index

All cars · Chrysler Pacifica · 2017

2017 Chrysler Pacifica. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index409100 = average car
Complaints780NHTSA, first 3 years
Sold180,640U.S. model year
Per 100K sold432complaints
Year rank#6 of 6#1 = fewest complaints

Engines and drivetrains 2

EngineTransmissionDriveCity / hwy / combinedFuelFuel cost/yr
3.6L 6-cylAuto 9-spdFWD18 / 28 / 22Regular$2,850
3.6L 6-cyl plug-in hybridAuto (variable gear ratios)FWD32 / 33 / 32Regular$1,950

EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.

Failure mileage by system

Half of owners who gave a mileage reported the problem between 10,000 and 47,900 miles. Median 25,000, from 821 complaints with a mileage.

SystemMedianMiddle halfComplaints
Engine18,0006,000–41,800256
Transmission & drivetrain25,40013,000–44,000307
Electrical25,0009,300–45,000215
Steering37,00011,100–67,00097
Speed control17,0005,200–32,80068

Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.

Complaints by system

SystemShare of complaints
Transmission & drivetrain38%
Engine31%
Electrical28%
Steering9%
Speed control9%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
1,613471525047

As reported by owners to NHTSA. Not verified.

Recall campaigns 11

  • 25V876000 Dec 2025 Equipment Adaptive/Mobility / Wheelchair Restraints/Securement / Latch/Anchor /

    Defect. Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

    Risk. An unsecured wheelchair can move during transit, increasing the risk of injury.

    Remedy. Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

  • 23V010000 Jan 2023 Electrical System / Wiring / Connectors/Plugs/Receptacles

    Defect. Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

    Risk. An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.

    Remedy. Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA b

  • 19V348000 May 2019 Electrical System / 12V/24V/48V Battery

    Defect. Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.

    Risk. A loss of power steering assist or a stall can increase the risk of crash.

    Remedy. Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.

  • 18V524000 Aug 2018 Electrical System / Wiring / Front Underhood

    Defect. Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

    Risk. A vehicle stall can increase the risk of a crash.

    Remedy. Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

  • 18V395000 Jun 2018 Electrical System / Ignition / Anti-Theft / Control Module

    Defect. Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."

    Risk. If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.

    Remedy. Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.

  • 18V332000 May 2018 Electrical System / Wiring

    Defect. Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit with

    Risk. If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

    Remedy. Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be d

  • 18V049000 Jan 2018 Electrical System / Software

    Defect. Chrysler (FCA US LLC) is recalling certain 2017 Chrysler Pacifica vehicles equipped with a 3.6l engine. The engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.

    Risk. An engine stall can increase the risk of a crash.

    Remedy. Chrysler will notify owners, and dealers will update the engine control software, free of charge. The recall began March 7, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U01.

  • 17V542000 Aug 2017 Seat Belts / Rear/Other

    Defect. Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.

    Risk. Inadvertent unlatching of the left outboard seat belt can increase the risk of injury in the event of a crash.

    Remedy. Chrysler will notify owners, and dealers will install a shorter second-row seat belt buckle, free of charge. The recall began October 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T54.

  • 17V482000 Jul 2017 Power Train / Driveline / Differential Unit

    Defect. Vantage Mobility International, LLC (VMI) is recalling certain 2017 Chrysler Pacifica lowered floor vehicles modified by VMI. The rear pinion bracket on both sides of the vehicle may crack, causing the axle not to be centered and the wheel to wobble.

    Risk. A wheel wobble may cause a possible loss of control, increasing the risk of a crash.

    Remedy. VMI will notify owners, and dealers will replace the pinion brackets, free of charge. The recall began on August 14, 2017. Owners may contact VMI customer service at 1-800-488-9082. VMI's number for this recall is PAC20170728.

  • 17V342000 May 2017 Service Brakes, Hydraulic / Foundation Components / Hoses, Lines/Piping, And Fittings

    Defect. Vantage Mobility International, LLC (Vantage Mobility) is recalling certain 2017 Chrysler Pacifica lowered floor vans modified by Vantage Mobility for wheelchair accessibility. The affected vans have rear brake lines that might have been crossed during the modification. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."

    Risk. The crossed rear brake lines will cause the rear anti-lock brake system to be ineffective, increasing the risk of a crash.

    Remedy. Vantage Mobility will notify owners, and dealers will correct the rear brake line attachments, free of charge. The recall began on July 3, 2017. Owners may contact Vantage Mobility customer service at 1-800-488-9082. Vantage Mobility's number for this recall is Pac-20170525.

  • 16V490000 Jun 2016 Seat Belts / Rear/Other

    Defect. Chrysler (FCA US LLC) is recalling certain model year 2017 Pacifica vehicles manufactured February 22, 2016, through April 28, 2016. The center overhead seat belt stow clip may fracture and prevent use of the seat belt in the third-row and/or second-row center passenger seat (if so equipped).

    Risk. If passengers occupying the third-row and/or second-row center seats cannot use a seat belt, there is an increased risk of injury in the event of a crash.

    Remedy. Chrysler will notify owners, and dealers will replace the third-row and, if necessary, second-row center overhead seat belt stow bezel, free of charge. The recall began on July 14, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S42.

NHTSA investigations

StatusSubjectOpenedClosed
OpenIntermittent loss of electric power steering2025–
OpenIgnition-off high voltage battery fire (remedy effectiveness of recall 22v-077)2024–
ClosedStall/loss of motive power20172018

Manufacturer communications 534

Chrysler filed 534 service communications for this car with NHTSA.

  • "air conditioning inoperative this bulletin involves testing the a/c compressor operation and…
  • A/C Suction/Liquid Line, A/C Discharge Dine, A/C Compressor For RU bodies ONLY; Issues with leaks
  • Air Conditioning Inoperative This bulletin involves testing the A/C compressor operation and…

Crash ratings by version

VersionOverallFrontSideRollover
Chrysler Pacifica VAN FWD★★★★★★★★★★★★★★★★★★★☆
Chrysler Pacifica PHEV VAN FWDnot ratednot ratednot ratednot rated

Safety equipment

Electronic stabilityForward collision warningLane departure warning
StandardOptionalOptional

Nearby model years

YearLemon IndexComplaintsSoldTop system
2017409780180,640Transmission & drivetrain
2018300424118,322Electrical
201913113997,705Electrical
202011410093,802Engine

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated

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