All cars · Chrysler Pacifica · 2021
2021 Chrysler Pacifica. Advanced data.
The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.
Engines and drivetrains 3
| Engine | Transmission | Drive | City / hwy / combined | Fuel | Fuel cost/yr |
|---|---|---|---|---|---|
| 3.6L 6-cyl | Auto 9-spd | FWD | 19 / 28 / 22 | Regular | $2,850 |
| 3.6L 6-cyl | Auto 9-spd | AWD | 17 / 25 / 20 | Regular | $3,100 |
| 3.6L 6-cyl plug-in hybrid | Auto (variable gear ratios) | FWD | 29 / 30 / 30 | Regular | $2,100 |
EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.
Failure mileage by system
Half of owners who gave a mileage reported the problem between 15,000 and 63,500 miles. Median 36,600, from 46 complaints with a mileage.
| System | Median | Middle half | Complaints |
|---|---|---|---|
| Electrical | 27,900 | 12,000–40,200 | 16 |
| Engine | 22,000 | 4,400–45,200 | 12 |
| Transmission & drivetrain | 30,000 | 1,000–45,000 | 7 |
| Backup camera | 41,000 | 15,000–65,000 | 11 |
| Hybrid system | 27,900 | 12,800–33,500 | 8 |
Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.
Complaints by system
| System | Share of complaints |
|---|---|
| Electrical | 46% |
| Engine | 44% |
| Transmission & drivetrain | 37% |
| Fuel or ev drive system | 23% |
| Backup camera | 8% |
One complaint can name more than one system, so shares can add to more than 100%.
Severity, all complaints
| Total | Crashes | Fires | Injuries | Deaths | Tows |
|---|---|---|---|---|---|
| 401 | 11 | 1 | 8 | 0 | 13 |
As reported by owners to NHTSA. Not verified.
Recall campaigns 7
26V362000 Jun 2026 Electrical System / Propulsion System / Traction Battery
Defect. Chrysler (FCA US, LLC) is recalling certain 2020-2022 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.
Risk. A vehicle fire increases the risk of injury.
Remedy. Owners are advised not to charge their vehicles, and to park outside and away from structures, until their vehicle is repaired. Dealers will update the high voltage battery pack control module software. In addition, dealers will inspect and replace the battery pack assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning June 23, 2026.
25V876000 Dec 2025 Equipment Adaptive/Mobility / Wheelchair Restraints/Securement / Latch/Anchor /
Defect. Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk. An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy. Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
25V877000 Dec 2025 Equipment Adaptive/Mobility / Wheelchair Restraints/Securement / Latch/Anchor /
Defect. Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk. An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy. Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
24V793000 Oct 2024 Air Bags / Side/Window / Curtain
Defect. Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
Risk. An air bag that does not deploy during a crash increases the risk of injury.
Remedy. Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.
24V436000 Jun 2024 Back Over Prevention / Sensing System / Camera
Defect. Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk. A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy. Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
23V010000 Jan 2023 Electrical System / Wiring / Connectors/Plugs/Receptacles
Defect. Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Risk. An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Remedy. Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA b
22V181000 Mar 2022 Seats / Mid/Rear Assembly
Defect. Chrysler (FCA US, LLC) is recalling certain 2021-2022 Pacifica and 2021 Voyager vehicles. The second-row seat-to-floor mounting latch may bind and stick open, preventing the seat from properly securing to the floor. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Risk. An unsecured seat increases the risk of injury in a crash.
Remedy. Dealers will inspect and, if necessary, replace the second-row seat cushion frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z22.
NHTSA investigations
| Status | Subject | Opened | Closed |
|---|---|---|---|
| Open | Loss of motive power due to an internal wiring connector short. | 2024 | – |
| Closed | Transmission fault leading to loss of motive power | 2022 | 2024 |
Manufacturer communications 700
Chrysler filed 700 service communications for this car with NHTSA.
- Power Window Regulator or Motor Owners may complain that the Driver and or Passenger Windows…
- Check Engine Light On, U0422-00 Implausible Data Received From Body Control Module Is Active…
- Multiple Electrical Issues, No Start No Crank, Battery Lamp On, Power Sliding Doors, Power…
Crash ratings by version
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| Chrysler Pacifica VAN AWD | not rated | ★★★★★ | ★★★★★ | not rated |
| Chrysler Pacifica VAN FWD | ★★★★★ | ★★★★★ | ★★★★★ | ★★★★☆ |
| Chrysler Pacifica Hybrid VAN FWD | ★★★★★ | ★★★★☆ | ★★★★★ | ★★★★☆ |
Safety equipment
| Electronic stability | Forward collision warning | Lane departure warning |
|---|---|---|
| Standard | No | No |
Nearby model years
Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.
Updated
Free to use with credit: Source: The Lemon Index (lemonindex.com)
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