The Lemon Index

All cars · Chrysler Pacifica

2019 Chrysler Pacifica.

The 2019 Chrysler Pacifica is worse than average by owner complaints: 139 complaints in its first 3 years and a Lemon Index of 131, where 100 is the average car. Owners complain most about electrical, it has 8 recalls, and it gets 22 to 30 mpg combined. The best Chrysler Pacifica year is 2020.

131Lemon Index · 100 = average car

Worse than average. 1.3× the average car's complaints.

Best year 2020 · Worst year 2017

Chrysler Pacifica
Photo shows a 2017 Chrysler Pacifica. CZmarlin — Christopher Ziemnowicz, a, Wikimedia Commons · CC0 · background removed

Before you buy. What matters most for this car.

Owner complaints139first 3 years
Fuel economy22–30 mpgcombined, EPA
Crash test★★★★★NHTSA overall

How serious. Out of 360 owner complaints, owners reported:

11crashes
3injuries
3fires
12tows

What owners complain about most. From owner complaints to the government.

electrical28%
transmission & drivetrain24%
brakes23%
engine21%
fuel or ev drive system7%

Share of this year's owner complaints filed with NHTSA, not the share of cars that break. One complaint can name more than one area.

Transmission problems in every Chrysler Pacifica year →

When owners reported problems. From owner complaints to the government.

half by 18K
0K50K100K150K200K

Most owners who filed a complaint with NHTSA had 2K to 48K miles on the car (95 complaints listed the miles). This shows when people who had a problem reported it, not the odds that your car will have it.

  • electrical complaints mostly came at 4K–44K miles
  • engine complaints mostly came at 2K–52K miles
  • transmission & drivetrain complaints mostly came at 1K–36K miles

Recalls 8

  • back over prevention 2026

    Contamination in the central vision processing module or improper programming may cause the rearview camera image not to display.

  • equipment adaptive/mobility 2025

    Please refer to Rollx's recall report for specific model year information.

  • hybrid propulsion system 2024

    The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.

Show all 8 recalls
  • electrical 2023

    An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

  • back over prevention 2020

    A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse.

  • back over prevention 2019

    A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse.

  • electrical 2019

    A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.

  • electrical 2018

    The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Recall repairs are free at any dealer. A recall only matters if it's still open on that exact car, so check its VIN.

Check a VIN for open recalls

Problems Chrysler told dealers about

Chrysler sent dealers 523 repair notes for this car. The ones about its biggest problems:

  • SEAL, Input If looking to replace stubshaft due to ATX fluid leaking, do not replace PTU seals
  • CEL (Check Engine Lamp) Illuminates, Recent PCM Replace Or Flash Update Performed, DTC P057B…

Ask a seller or mechanic if these were done. Some are free under warranty or a special program.

Government investigations

  • OpenLoss of motive power due to an internal wiring connector short.2024
  • ClosedTransmission fault leading to loss of motive power2022–2024

NHTSA looks into a problem when enough owners report it. Many end in a recall.

Safety

Stability controlStandard
Collision warningOptional
Lane departure warningOptional
NHTSA front crash test of the 2019 Chrysler Pacifica
Front crash test · NHTSA
Crash test details
VersionOverallFrontSideRollover
Chrysler Pacifica VAN FWD★★★★★★★★★★★★★★★★★★★☆
Chrysler Pacifica PHEV VAN FWDnot ratednot ratednot ratednot rated
Fuel cost and engines

About $2150–2900 a year in fuel (EPA estimate). Engines: 3.6L 6-cyl.

In owners' words

This Pacifica shifted hard from 1st to 2nd gear about a month ago. We were driving 75 mph and then the vehicle lost all power on the interstate. Had to shut the car off and turn it back on before I continue on my way.

2019 Chrysler Pacifica owner · NHTSA complaint 11499601
More owner reports

Vehicle lost all traction power and vehicle display on the dash indicated "Service Charging System"

NHTSA complaint 11451060

A message keeps coming on " service shifter". The vehicle was taken to service, still comes up. Happens when stationary and in motion.

NHTSA complaint 11254794

Quick answers

Is the 2019 Chrysler Pacifica reliable?

No, it is worse than average by government complaints. It drew 1.3× the average car's complaints filed with NHTSA in its first 3 years, per car sold (Lemon Index 131; 100 is average, lower is better). The best Chrysler Pacifica year by this measure since 2010 is 2025.

What are the most common 2019 Chrysler Pacifica problems?

In owner complaints to the government, the parts named most are electrical (28%), transmission & drivetrain (24%) and brakes (23%). That is the share of complaints, not the share of cars that break.

How many recalls does the 2019 Chrysler Pacifica have?

8 safety recalls (latest: back over prevention). Recall repairs are free at any dealer; check a specific car's VIN at nhtsa.gov/recalls.

What gas mileage does the 2019 Chrysler Pacifica get?

22 to 30 mpg combined, depending on the engine (EPA estimate).

Is the 2019 Chrysler Pacifica safe?

NHTSA gave it 5 out of 5 stars overall in its best tested version. Ratings differ by body style, and the full table is on the advanced page.

At what mileage do 2019 Chrysler Pacifica problems start?

Half of the owners who gave a mileage reported the problem between 2,400 and 48,000 miles. The middle report was at 18,200 miles, from 95 complaints.

Does the 2019 Chrysler Pacifica have transmission problems?

Transmission and drivetrain issues make up 24% of its owner complaints.

How much does the 2019 Chrysler Pacifica cost in fuel a year?

About $2150 to $2900 a year, by the EPA's current estimate.

What engines does the 2019 Chrysler Pacifica have?

3.6L 6-cyl.

What Chrysler Pacifica year is better than the 2019?

By owner complaints per car sold, the best recent years are 2020, 2019 and 2022.

Lemon Index = safety complaints filed with the U.S. government (NHTSA) in a car's first 3 years, per car sold, against the average car of the same model year. 100 is average; lower is better. A complaint is an owner's report, not a confirmed defect. How it works

Updated

Free to use with credit: Source: The Lemon Index (lemonindex.com). Get the data