The Lemon Index

All cars · Ram ProMaster · 2024

2024 Ram ProMaster. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index–100 = average car
Complaints12NHTSA, first 3 years
Sold65,869U.S. model year
Per 100K sold18complaints

Complaints by system

SystemShare of complaints
Electrical33%
Automatic emergency braking33%
Engine25%
Steering17%
Visibility8%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
1201000

As reported by owners to NHTSA. Not verified.

Recall campaigns 6

  • 26V621000 Sep 2026 Steering / Electric Power Assist System

    Defect. Chrysler (FCA US, LLC) is recalling certain 2022-2026 Ram 1500 Promaster, Ram 2500 Promaster, Ram 3500 Promaster, and 2024-2026 Ram 3500 Electric (EV) vehicles. Water may enter the electric power steering wiring harness, which can disable power steering assist.

    Risk. A loss of power steering assist can increase the risk of a crash.

    Remedy. Dealers will inspect and replace the wiring harness and electronic power steering gear, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed November 17, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 92D

  • 25V876000 Dec 2025 Equipment Adaptive/Mobility / Wheelchair Restraints/Securement / Latch/Anchor /

    Defect. Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

    Risk. An unsecured wheelchair can move during transit, increasing the risk of injury.

    Remedy. Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

  • 25V720000 Oct 2025 Engine And Engine Cooling / Cooling System / Radiator Assembly

    Defect. Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.

    Risk. Electrical circuits that overheat increase the risk of a fire.

    Remedy. Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, Mar

  • 25V665000 Oct 2025 Electrical System / Propulsion System / Traction Motor / Controller / Software

    Defect. Chrysler (FCA US, LLC) is recalling certain 2024-2025 Ram ProMaster battery electric (BEV) vehicles. The electric drive module software may not effectively manage torque, which can result in a loss of drive power.

    Risk. A loss of drive power increases the risk of a crash.

    Remedy. Dealers will update the software for the motor control processor, battery processor control module, integrated dual charge module, and electric vehicle control unit. Additionally, dealers will inspect and replace the electric drive module, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed October 30, 2025. Owners may contact Chrysler customer servic

  • 25V330000 May 2025 Back Over Prevention / Sensing System / Camera

    Defect. Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

    Risk. A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

    Remedy. Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.

  • 24V416000 Jun 2024 Structure / Body / Door

    Defect. Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 110, "Tire Selection and Rims."

    Risk. A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.

    Remedy. Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.

Manufacturer communications 125

Ram filed 125 service communications for this car with NHTSA.

  • Suspected engine coolant leak
  • Suspected Engine Coolant Leak
  • Drained Battery, Low System Voltage, Battery Not Charging, High System Voltage

Crash ratings by version

VersionOverallFrontSideRollover
Ram ProMaster CV FWDnot ratednot ratednot ratednot rated
Ram ProMaster BEV CV FWDnot ratednot ratednot ratednot rated

Safety equipment

Electronic stabilityForward collision warningLane departure warning
StandardStandardOptional

YouTube repair topics

200 videos about the 2014–2025 Ram ProMaster, 7.4M views.

TopicVideosViews
Windows, doors & mirrors5231K
Heat, A/C & blend door6154K
Infotainment, battery & electrical8132K
No-start: theft light, key & ignition3115K
Gauges, lights & wiring289K
Brakes & ABS242K
Timing chain & engine227K
Transmission & shifter124K

Nearby model years

YearLemon IndexComplaintsSoldTop system
20211116863,361Lane assist
2022634860,936Automatic emergency braking
20231029981,663Steering
2024–1265,869Electrical
2025–657,591Engine

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated · Free to use with credit: Source: The Lemon Index (lemonindex.com). Get the data

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