The Lemon IndexAll cars · Ram ProMaster · 2023
2023 Ram ProMaster. Advanced data.
The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.
Failure mileage by system
Half of owners who gave a mileage reported the problem between 24,600 and 75,000 miles. Median 40,000, from 15 complaints with a mileage.
Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.
Complaints by system
| System | Share of complaints |
|---|---|
| Steering | 39% |
| Electrical | 27% |
| Engine | 16% |
| Engine | 10% |
| Automatic emergency braking | 8% |
One complaint can name more than one system, so shares can add to more than 100%.
Severity, all complaints
| Total | Crashes | Fires | Injuries | Deaths | Tows |
|---|---|---|---|---|---|
| 99 | 0 | 6 | 0 | 0 | 1 |
As reported by owners to NHTSA. Not verified.
Recall campaigns 6
26V621000 Sep 2026 Steering / Electric Power Assist System
Defect. Chrysler (FCA US, LLC) is recalling certain 2022-2026 Ram 1500 Promaster, Ram 2500 Promaster, Ram 3500 Promaster, and 2024-2026 Ram 3500 Electric (EV) vehicles. Water may enter the electric power steering wiring harness, which can disable power steering assist.
Risk. A loss of power steering assist can increase the risk of a crash.
Remedy. Dealers will inspect and replace the wiring harness and electronic power steering gear, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed November 17, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 92D
25V876000 Dec 2025 Equipment Adaptive/Mobility / Wheelchair Restraints/Securement / Latch/Anchor /
Defect. Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk. An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy. Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
25V720000 Oct 2025 Engine And Engine Cooling / Cooling System / Radiator Assembly
Defect. Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Risk. Electrical circuits that overheat increase the risk of a fire.
Remedy. Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, Mar
24V436000 Jun 2024 Back Over Prevention / Sensing System / Camera
Defect. Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk. A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy. Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
24V416000 Jun 2024 Structure / Body / Door
Defect. Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 110, "Tire Selection and Rims."
Risk. A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.
Remedy. Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.
24V129000 Feb 2024 Seat Belts / Front / Buckle Assembly
Defect. Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram Promaster vehicles. The driver seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk. A malfunctioning seat belt warning system can result in improper seat belt use, increasing the risk of injury in a crash.
Remedy. Dealers will inspect and replace the driver seat belt buckle as necessary, free of charge. Owner notification letters were mailed April 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 02B.
NHTSA investigations
| Status | Subject | Opened | Closed |
|---|---|---|---|
| Open | Loss of power steering assist | 2026 | – |
Manufacturer communications 165
Ram filed 165 service communications for this car with NHTSA.
- ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA)
- ENGINE ASSY - 3.6L AUTO TRANS Before replacing the engine due to an abnormal ticking noise,…
- Engine Ticking Noise Engine makes an abnormal ticking noise
Crash ratings by version
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| Ram ProMaster CV FWD | not rated | not rated | not rated | not rated |
Safety equipment
| Electronic stability | Forward collision warning | Lane departure warning |
|---|---|---|
| Standard | Standard | Optional |
YouTube repair topics
200 videos about the 2014–2025 Ram ProMaster, 7.4M views.
| Topic | Videos | Views |
|---|---|---|
| Windows, doors & mirrors | 5 | 231K |
| Heat, A/C & blend door | 6 | 154K |
| Infotainment, battery & electrical | 8 | 132K |
| No-start: theft light, key & ignition | 3 | 115K |
| Gauges, lights & wiring | 2 | 89K |
| Brakes & ABS | 2 | 42K |
| Timing chain & engine | 2 | 27K |
| Transmission & shifter | 1 | 24K |
Nearby model years
Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.
Updated · Free to use with credit: Source: The Lemon Index (lemonindex.com)
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