The Lemon IndexRam ProMaster reliability.
Is it reliable? Mostly. About two-thirds as many complaints as the average car.
Better than average · 2015–2022
What owners say on YouTube
2014–2025 ProMaster · 199 most-watched videos
Owners praise
Owners complain about
Fixes owners look up most
- Windows, doors & mirrors231K views
- Heat, A/C & blend door154K views
- Infotainment, battery & electrical132K views
Before you buy, watch
Praise and complaints: the share of each generation's most-watched videos that mention a topic with a praise or trouble word next to it, in the title or what's said. YouTube rank: how positive owners and reviewers sound, compared with every car of the same model year. It measures tone, not failure rates. Videos belong to their creators; we link to them.
Looking at a 2023 or newer? Those are too new for a full complaint score (any score shown is partial, in gray), but YouTube owners like the 2024 best.
Fewest complaints
2020.
Every year. Lower is better. Tap a year for its full report.
Newest year first. Red = worse than average, gray = about average, too new (2023+: a partial score, marked “partial”) or too few complaints to score. #1, #2… = that year's YouTube rank among the 9 Ram ProMaster years with enough videos (#1 = the year owners and reviewers talk about most positively). It is not a reliability rank.
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<iframe src="https://lemonindex.com/embed/cars/ram-promaster/" title="Ram ProMaster reliability by model year (The Lemon Index)" width="100%" height="422" style="border:0;max-width:720px" loading="lazy"></iframe><p style="font-size:13px;margin:4px 0 0">Data: <a href="https://lemonindex.com/cars/ram-promaster/">Lemon Index</a> (Ram ProMaster reliability by year)</p>YouTube rank: we read 200 YouTube videos about the Ram ProMaster, 2014 to 2025, and ranked every year by how much they praise it vs. how much they talk about problems. YouTube's favorite: 2021. Old cars rank lower partly because most of their videos are repair and restoration videos. A gray dot means not enough data yet: under 10 videos, or a new year with no owner complaints to compare.
Compare the Ram ProMaster.
Opens the compare tool with both cars, every year side by side. Compare with any car →
Quick answers.
Is the Ram ProMaster reliable?
Mostly. It draws about two-thirds as many complaints as the average car, but YouTube owners complain about it more than about most cars its age. Fewest complaints: 2020. Most complaints: 2015 and 2021.
Is the Ram ProMaster a good car?
Yes, it draws fewer complaints than the average car, by owner complaints to the government per car sold (2015-2022: Lemon Index 65; 100 is average). Some years are much better than others: 2020 drew the fewest complaints and 2015 the most.
What are the best Ram ProMaster years to buy?
By owner complaints per car sold: 2020, 2019, 2018. 2020 drew the fewest.
What Ram ProMaster years should you stay away from?
The 3 years with the most complaints per car sold: 2015 (worse than average, Lemon Index 151), 2021 (about average, Lemon Index 111), 2017 (better than average, Lemon Index 81). 100 is the average car; lower is better.
How many recalls does the Ram ProMaster have?
109 safety recalls across the 12 model years we track. Most: 2016 (15), 2014 (13), 2015 (13). Each year's page lists them, and every Ram ProMaster recall is in one list here.
What are the most common Ram ProMaster problems?
Across every year, owners' complaints to the government name electrical, engine and steering most. Some years are much worse than others: see the chart above.
Every year in one table
| Year | Index | Compared with average | Complaints | Top complaint | Recalls | Crash test | MPG |
|---|---|---|---|---|---|---|---|
| 2014 | – | complaints only, too few sold to score | 37 | electrical (27%) | 13 | — | — |
| 2015 | 151 | about one and a half times the average car's complaints | 42 | transmission & drivetrain (29%) | 13 | — | 24 |
| 2016 | 39 | a bit under half as many complaints as the average car | 16 | lights (31%) | 15 | — | 24 |
| 2017 | 81 | somewhat fewer complaints than the average car | 35 | electrical (31%) | 10 | — | 24 |
| 2018 | 38 | a bit under half as many complaints as the average car | 18 | electrical (33%) | 10 | — | 24 |
| 2019 | 37 | a bit under half as many complaints as the average car | 21 | transmission & drivetrain (33%) | 9 | — | 24 |
| 2020 | 29 | about a third as many complaints as the average car | 14 | transmission & drivetrain (21%) | 5 | — | 24 |
| 2021 | 111 | a bit more than the average car's complaints | 68 | lane assist (21%) | 8 | — | 24 |
| 2022 | 63 | about two-thirds as many complaints as the average car | 48 | automatic emergency braking (35%) | 9 | — | 24 |
| 2023 | 102 | about average | 99 | steering (39%) | 6 | — | — |
| 2024 | – | too few complaints to score | 12 | electrical (33%) | 6 | — | — |
| 2025 | – | too few complaints to score | 6 | engine (50%) | 5 | — | — |
The Lemon Index counts owner complaints filed with the U.S. government (NHTSA) in a car's first 3 years, per car sold, against the average car of the same model years (100 = average, lower is better). It measures complaints, not crash safety. U.S. sales source: en.wikipedia.org. How it works
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Updated · Free to use with credit: Source: The Lemon Index (lemonindex.com)
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