The Lemon IndexAll cars · Ram ProMaster · 2019
2019 Ram ProMaster. Advanced data.
The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.
Failure mileage by system
Half of owners who gave a mileage reported the problem between 4,000 and 20,000 miles. Median 5,480, from 9 complaints with a mileage.
Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.
Complaints by system
| System | Share of complaints |
|---|---|
| Transmission & drivetrain | 33% |
| Engine | 24% |
| Airbags | 10% |
| Brakes | 10% |
| Electrical | 10% |
One complaint can name more than one system, so shares can add to more than 100%.
Severity, all complaints
| Total | Crashes | Fires | Injuries | Deaths | Tows |
|---|---|---|---|---|---|
| 21 | 0 | 0 | 0 | 0 | 0 |
As reported by owners to NHTSA. Not verified.
Recall campaigns 9
25V876000 Dec 2025 Equipment Adaptive/Mobility / Wheelchair Restraints/Securement / Latch/Anchor /
Defect. Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk. An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy. Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
25V720000 Oct 2025 Engine And Engine Cooling / Cooling System / Radiator Assembly
Defect. Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Risk. Electrical circuits that overheat increase the risk of a fire.
Remedy. Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, Mar
25V552000 Aug 2025 Back Over Prevention / Sensing System / Camera
Defect. Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
Risk. A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy. Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
23V301000 Apr 2023 Power Train / Automatic Transmission / Internal / Park Pawl
Defect. Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.
Risk. A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.
Remedy. Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44A.
20V582000 Oct 2020 Power Train / Automatic Transmission / Lever And Linkage / Column Shift
Defect. Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Risk. The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Remedy. Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.
20V250000 May 2020 Seat Belts / Front / Retractor
Defect. National Van Builders, Inc. (National Van Builders) is recalling certain vehicles based on 2019-2020 Ford Transit and 2019 Ram Promaster vans equipped with Freedman GO-ES foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
Risk. An unsecured occupant has an increased risk of injury in the event of a crash.
Remedy. National Van Builders will notify owners, and dealers will replace the retractors, free of charge. The recall began May 19, 2020. Owners may contact Freedman customer service at 1-800-443-4540 or National Van Builders customer service at 1-800-527-7477.
20V222000 Apr 2020 Seat Belts / Front / Retractor
Defect. TransitWorks is recalling certain Driverge vehicles based on 2019-2020 Ford Transit vans equipped with Freedman Seating Company (FSC) PT Foldaway and GO-ES 3-point Foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
Risk. An unsecured occupant has an increased risk of injury in the event of a crash.
Remedy. TransitWorks will notify owners, and dealers will replace the retractors, free of charge. The recall began May 13, 2020. Dealers can contact Freedman Seating Company for parts and reimbursement information at 1-800-443-4540.
20V036000 Jan 2020 Power Train / Automatic Transmission / Lever And Linkage / Column Shift
Defect. Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Risk. The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Remedy. Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.
19V333000 Apr 2019 Seats
Defect. New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Risk. In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy. New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.
Manufacturer communications 246
Ram filed 246 service communications for this car with NHTSA.
- ADAPTER, Engine Oil Filter (Pentastar V6) Engineering is seeking information regarding OFA leaks
- RADIATOR, Engine Cooling For radiator leak concerns, please email a picture of the leak area
- SEAL, Input If looking to replace stubshaft due to ATX fluid leaking, do not replace PTU seals
Crash ratings by version
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| Ram Promaster VAN 2WD | not rated | not rated | not rated | not rated |
| Ram Promaster City VAN 2WD | not rated | not rated | not rated | not rated |
Safety equipment
| Electronic stability | Forward collision warning | Lane departure warning |
|---|---|---|
| Standard | No | No |
Engines and drivetrains 1
| Engine | Transmission | Drive | City / hwy / combined | Fuel | Fuel cost/yr |
|---|---|---|---|---|---|
| 2.4L 4-cyl | Auto 9-spd | FWD | 21 / 28 / 24 | Regular | $2,600 |
EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.
YouTube repair topics
200 videos about the 2014–2025 Ram ProMaster, 7.4M views.
| Topic | Videos | Views |
|---|---|---|
| Windows, doors & mirrors | 5 | 231K |
| Heat, A/C & blend door | 6 | 154K |
| Infotainment, battery & electrical | 8 | 132K |
| No-start: theft light, key & ignition | 3 | 115K |
| Gauges, lights & wiring | 2 | 89K |
| Brakes & ABS | 2 | 42K |
| Timing chain & engine | 2 | 27K |
| Transmission & shifter | 1 | 24K |
Nearby model years
Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.
Updated · Free to use with credit: Source: The Lemon Index (lemonindex.com)
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