The Lemon Index
201720191st generation
One of the most reliable · most complaints: electrical
18 owner complaints, first 3 years 24 mpg combined, EPA
Similar cars, same year
2018 Ford Transit Connect 182018 Chevrolet Express 92018 Ford E-Series 14
Lemon Index: 100 = the average car, lower is better.
When problems show up
Only 12 complaints listed a mileage: too few to say when problems show up.
Questions to ask the seller
- Were recalls 25V720000 (engine), 20V582000 (transmission & drivetrain) and 20V036000 (transmission & drivetrain) done? It has 10 recalls in all. Ask for the dealer printout, or check the VIN.
- Do all the lights, screens and power features work? Has the battery, alternator or any wiring been replaced?
- Any oil burning, leaks or check-engine lights? Ask for oil-change records.
- Any slipping, hard or late shifts, or a transmission warning light? Ask for transmission fluid service records.
- Ram sent dealers 327 repair notes for this car. Was this one done: “Integrated Center Stack If vehicle is found within 50 mile radius of the Detroit Metro area…”?
From this year's own recalls, top problems, top repair bills and Ram's repair notes. Recall repairs are free at any dealer.
How serious. Out of all 18 owner complaints filed so far (every year since it was sold, not just the first 3), owners reported:
“Average car” = what the same number of complaints would include at the rate across every model year we track. Owners report these themselves; NHTSA doesn't confirm the cause.
What owners complain about most. From owner complaints to the government.
Share of this year's owner complaints filed with NHTSA, not the share of cars that break. One complaint can name more than one area.
Check engine light on? Look up any code →
When owners reported problems. From owner complaints to the government.
Most owners who filed a complaint with NHTSA had 0K to 29K miles (1K to 47K km) on the car (12 of all 18 complaints filed so far listed the miles). This shows when people who had a problem reported it, not the odds that your car will have it.
In owners' words
Cooling fans locked causing smoke from under engine. Artioli Dodge is telling me this is not a warranty or recalled repair
2018 Ram ProMaster owner · NHTSA complaint 11423720
Fixes owners look up most.
From 200 YouTube videos · 7.4M views · 2014–2025 Ram ProMaster
Most-watched topics
- Windows, doors & mirrors231K views
2014-2016 Ram Promaster outside mirror bulb replacementMotorCity Mechanic · 120K views · 5 videos - Heat, A/C & blend door154K views
Replace the AC and Radiator Fans on a 2014-2018 Dodge RAM 2500 PromasterHow to Automotive · 63K views · 6 videos - Infotainment, battery & electrical132K views
Ram promaster 2016-2022 radio stop working rear camera not working Easy fixMechanic 3-D · 34K views · 8 videos - No-start: theft light, key & ignition115K views
2014 RAM promaster 2500 won’t start and stuck keyRPMgarage · 99K views · 3 videos
Show 4 more
- Gauges, lights & wiring89K views
2015 Ram ProMaster | Water in Fuel Warning LightMopar · 79K views · 2 videos - Brakes & ABS42K views
2014-2023 Ram ProMaster Brake Light Bulb ReplacementHomeowner Repair · 35K views · 2 videos - Timing chain & engine27K views
Step by Step Guide: Replace Your Van Mirror: Ram ProMaster 2018 - PresentKorey Kelly - OffGrid Travel · 18K views · 2 videos - Transmission & shifter24K views
2019 Promaster P0731 code and Transmission Stuck in limp modeDallas Auto Diag · 24K views
Before you buy, watch
2014 Ram Promaster Commercial / Conversion Van Start Up, Test Drive, and In Depth ReviewSaabkyle04 · 485K views
WHAT A WEIRD CAR! 2024 RAM PROMASTER ReviewTheStraightPipes · 274K views
2014 RAM ProMaster Commercial Cargo Van Review and Road TestAuto Buyers Guide | Alex on Autos · 226K viewsViews show how many people looked up each fix, not how often it breaks. Videos belong to their creators; we link to them. The 2018 is the same generation.
Costs are the middle (median) of the dollar amounts people say out loud in these videos, so one wild number can't swing it. They aren't verified bills or sales; real prices depend on year, miles, condition and where you live. Tap Hear it to jump to the moment.
Problems Ram told dealers about
Ram sent dealers 327 repair notes for this car. The ones about its biggest problems:
- Integrated Center Stack If vehicle is found within 50 mile radius of the Detroit Metro area…
- A/C Compressor This applies to 2015 and 2016 UF and PF
- Hands Free Module - CTM ?
Ask a seller or mechanic if these were done. Some are free under warranty or a special program.
Recalls 10
- Engine · recall issued 2025
The electrical circuit for the radiator fan may overheat.
- Transmission & drivetrain · recall issued 2020 3.6L engines only
The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission ge…
- Transmission & drivetrain · recall issued 2020
The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission ge…
Show all 10 recalls
- Equipment · recall issued 2019
The engine cooling fan may seize which can cause the cooling fan motor to overheat.
- Equipment · recall issued 2019
The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.
- Seats · recall issued 2019
When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
- Seats · recall issued 2019
When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
- Seats · recall issued 2019
When the seat back cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
- Electrical · recall issued 2018
The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
- Airbags · recall issued 2017
An incorrect rivet may have been used to attach the front door impact sensor which can cause the sensor housing to fracture.
Recall repairs are free at any dealer. A recall only matters if it's still open on that exact car, so check its VIN.
Canada? See recalls at Transport Canada
Safety
Crash test details
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| Ram Promaster City VAN 2WD | not rated | not rated | not rated | not rated |
Fuel cost and engines
About $2,500 (USD) a year in fuel (EPA estimate at U.S. prices, 15,000 miles or 24,000 km a year). Engines: 2.4L 4-cyl.
Every Ram ProMaster year. 2018 is highlighted. Lower is better.
Newest year first. Red = worse than average, gray = about average, too new (2023+: a partial score, marked “partial”) or too few complaints to score. #1, #2… = that year's YouTube rank among the 9 Ram ProMaster years with enough videos (#1 = the year owners and reviewers talk about most positively). It is not a reliability rank.
Embed this chart
Put this chart on your site, blog or forum. Free, with the credit line built in; the 2018 bar is highlighted.
<iframe src="https://lemonindex.com/embed/cars/ram-promaster/?y=2018" title="Ram ProMaster reliability by model year (The Lemon Index)" width="100%" height="422" style="border:0;max-width:720px" loading="lazy"></iframe><p style="font-size:13px;margin:4px 0 0">Data: <a href="https://lemonindex.com/cars/ram-promaster/2018/">Lemon Index</a> (2018 Ram ProMaster reliability)</p>Quick answers
Is the 2018 Ram ProMaster reliable?
Yes, it is one of the most reliable by government complaints. It drew a bit under half as many complaints as the average car filed with NHTSA in its first 3 years, per car sold (Lemon Index 38; 100 is average, lower is better). The Ram ProMaster year with the fewest complaints per car sold is 2020.
What are the most common 2018 Ram ProMaster problems?
In owner complaints to the government, the parts named most are electrical (33%), engine (28%) and transmission & drivetrain (22%). That is the share of complaints, not the share of cars that break.
How many recalls does the 2018 Ram ProMaster have?
10 safety recalls (latest: engine). Recall repairs are free at any dealer; check a specific car's VIN at nhtsa.gov/recalls.
What gas mileage does the 2018 Ram ProMaster get?
24 mpg combined, depending on the engine (EPA estimate).
Does the 2018 Ram ProMaster have transmission problems?
Transmission and drivetrain issues make up 22% of its owner complaints.
How much does the 2018 Ram ProMaster cost in fuel a year?
About $2,500 a year, by the EPA's current estimate.
What engines does the 2018 Ram ProMaster have?
2.4L 4-cyl.
What Ram ProMaster year is better than the 2018?
Nearby, the 2020 drew fewer owner complaints per car sold (about a third as many complaints as the average car).
The Lemon Index counts owner complaints filed with the U.S. government (NHTSA) in a car's first 3 years, per car sold, against the average car of the same model years (100 = average, lower is better). It measures complaints, not crash safety. A complaint is an owner's report, not a confirmed defect. How it works