The Lemon Index
20151st generation
Complaints only. Too few sold to score: 18,039 in the U.S. in 2014 (sales source), under the 20,000 a fair per-car score needs. Owners filed 37 complaints in its first 3 years.
37 owner complaints, first 3 years — combined, EPA
Similar cars, same year
2014 Ford Transit Connect 672014 Chevrolet Express 142014 Ford E-Series 21
Lemon Index: 100 = the average car, lower is better.
When problems show up
Most problems on this year showed up between 1,000 and 12,000 miles (1,700–19,000 km) (the middle half of the 29 complaints, of all 37 filed so far, that listed a mileage).
- At 60K, 100K and 150K miles (97K, 161K and 241K km) Past the range where most problems showed up: it has likely had them or dodged them, so repair records matter most.
This is when owners who had a problem reported it, not the odds that one car will have it.
Questions to ask the seller
- Were recalls 20V582000 (transmission & drivetrain), 20V036000 (transmission & drivetrain) and 19V333000 (seats) done? It has 13 recalls in all. Ask for the dealer printout, or check the VIN.
- Do all the lights, screens and power features work? Has the battery, alternator or any wiring been replaced?
- Do the brakes feel even, with no ABS or brake warning light? When were the pads and brake fluid last done?
- Is the airbag light off, and were any airbag recalls done?
- Ram sent dealers 374 repair notes for this car. Was this one done: “New Safety Recall Advanced Communication ?”?
From this year's own recalls, top problems, top repair bills and Ram's repair notes. Recall repairs are free at any dealer.
How serious. Out of all 37 owner complaints filed so far (every year since it was sold, not just the first 3), owners reported:
“Average car” = what the same number of complaints would include at the rate across every model year we track. Owners report these themselves; NHTSA doesn't confirm the cause.
What owners complain about most. From owner complaints to the government.
Share of this year's owner complaints filed with NHTSA, not the share of cars that break. One complaint can name more than one area.
Check engine light on? Look up any code →
When owners reported problems. From owner complaints to the government.
Most owners who filed a complaint with NHTSA had 1K to 12K miles (2K to 19K km) on the car (29 of all 37 complaints filed so far listed the miles). This shows when people who had a problem reported it, not the odds that your car will have it.
In owners' words
Parking brakes freez in winter and will not release. This is a diesel and has no park the evic screen says to set brake each time you turn it off. My parking brake is now broke, do to the freezing and can not be set.
2014 Ram ProMaster owner · NHTSA complaint 11055066
Fixes owners look up most.
From 200 YouTube videos · 7.4M views · 2014–2025 Ram ProMaster
Most-watched topics
- Windows, doors & mirrors231K views
2014-2016 Ram Promaster outside mirror bulb replacementMotorCity Mechanic · 120K views · 5 videos - Heat, A/C & blend door154K views
Replace the AC and Radiator Fans on a 2014-2018 Dodge RAM 2500 PromasterHow to Automotive · 63K views · 6 videos - Infotainment, battery & electrical132K views
Ram promaster 2016-2022 radio stop working rear camera not working Easy fixMechanic 3-D · 34K views · 8 videos - No-start: theft light, key & ignition115K views
2014 RAM promaster 2500 won’t start and stuck keyRPMgarage · 99K views · 3 videos
Show 4 more
- Gauges, lights & wiring89K views
2015 Ram ProMaster | Water in Fuel Warning LightMopar · 79K views · 2 videos - Brakes & ABS42K views
2014-2023 Ram ProMaster Brake Light Bulb ReplacementHomeowner Repair · 35K views · 2 videos - Timing chain & engine27K views
Step by Step Guide: Replace Your Van Mirror: Ram ProMaster 2018 - PresentKorey Kelly - OffGrid Travel · 18K views · 2 videos - Transmission & shifter24K views
2019 Promaster P0731 code and Transmission Stuck in limp modeDallas Auto Diag · 24K views
Before you buy, watch
2014 Ram Promaster Commercial / Conversion Van Start Up, Test Drive, and In Depth ReviewSaabkyle04 · 485K views
WHAT A WEIRD CAR! 2024 RAM PROMASTER ReviewTheStraightPipes · 274K views
2014 RAM ProMaster Commercial Cargo Van Review and Road TestAuto Buyers Guide | Alex on Autos · 226K viewsViews show how many people looked up each fix, not how often it breaks. Videos belong to their creators; we link to them. The 2014 is the same generation.
Costs are the middle (median) of the dollar amounts people say out loud in these videos, so one wild number can't swing it. They aren't verified bills or sales; real prices depend on year, miles, condition and where you live. Tap Hear it to jump to the moment.
Problems Ram told dealers about
Ram sent dealers 374 repair notes for this car. The ones about its biggest problems:
- New Safety Recall Advanced Communication ?
- Integrated Center Stack If vehicle is found within 50 mile radius of the Detroit Metro area…
- Hands Free Module - CTM ?
Ask a seller or mechanic if these were done. Some are free under warranty or a special program.
Recalls 13
- Transmission & drivetrain · recall issued 2020 3.6L engines only
The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission ge…
- Transmission & drivetrain · recall issued 2020
The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission ge…
- Seats · recall issued 2019
When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Show all 13 recalls
- Seats · recall issued 2019
When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
- Equipment · recall issued 2017
A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf.
- Equipment · recall issued 2017
The sun visor, dashboard labels, and owner's manuals incorrectly state that the vehicles are equipped with frontal driver and passenger advanced air bags when they are not.
- Electrical · recall issued 2016
The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation.
- Electrical · recall issued 2016
The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation.
- Tires · recall issued 2014
In the affected vehicles, the Tire Pressure Monitoring System (TPMS) may fail to learn the locations of the individual sensors while the vehicle is being driven.
- Seats · recall issued 2014
As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard No. 202a, "Head Restraints.".
- Lights · recall issued 2014
The affected vehicles may experience circuit corrosion from water intrusion around the in-floor battery cover and door footwell trim.
- Brakes · recall issued 2014
During manufacturing, a tool may have damaged one of the brake hoses which may result in a leakage of brake fluid from the brake hose.
- Speed control · recall issued 2014
In the affected vehicles, if the accelerator pedal is pushed downward at a certain angle, the pedal may get stuck in the wide open throttle position due to interference with the accelerator pedal stopper.
Recall repairs are free at any dealer. A recall only matters if it's still open on that exact car, so check its VIN.
Canada? See recalls at Transport Canada
Safety
Crash test details
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| Ram Promaster VAN 2WD | not rated | not rated | not rated | not rated |
Every Ram ProMaster year. 2014 is highlighted. Lower is better.
Newest year first. Red = worse than average, gray = about average, too new (2023+: a partial score, marked “partial”) or too few complaints to score. #1, #2… = that year's YouTube rank among the 9 Ram ProMaster years with enough videos (#1 = the year owners and reviewers talk about most positively). It is not a reliability rank.
Embed this chart
Put this chart on your site, blog or forum. Free, with the credit line built in; the 2014 bar is highlighted.
<iframe src="https://lemonindex.com/embed/cars/ram-promaster/?y=2014" title="Ram ProMaster reliability by model year (The Lemon Index)" width="100%" height="422" style="border:0;max-width:720px" loading="lazy"></iframe><p style="font-size:13px;margin:4px 0 0">Data: <a href="https://lemonindex.com/cars/ram-promaster/2014/">Lemon Index</a> (2014 Ram ProMaster reliability)</p>Quick answers
Is the 2014 Ram ProMaster reliable?
We can't score it: only 18,039 were sold in the U.S. in 2014 (calendar-year sales), under the 20,000 we need for a fair per-car score. Owners filed 37 complaints with NHTSA in its first 3 years.
What are the most common 2014 Ram ProMaster problems?
In owner complaints to the government, the parts named most are electrical (27%), brakes (24%) and airbags (19%). That is the share of complaints, not the share of cars that break.
How many recalls does the 2014 Ram ProMaster have?
13 safety recalls (latest: transmission & drivetrain). Recall repairs are free at any dealer; check a specific car's VIN at nhtsa.gov/recalls.
At what mileage do 2014 Ram ProMaster problems show up?
Most problems on this year showed up between 1,000 and 12,000 miles (1,700–19,000 km) (the middle half of the 29 complaints, of all 37 filed so far, that listed a mileage). At 60K, 100K and 150K miles, a 2014 is past the range where most problems showed up: it has likely had them or dodged them, so repair records matter most. This is when owners who had a problem reported it, not a prediction for one car.
Does the 2014 Ram ProMaster have transmission problems?
Transmission and drivetrain issues aren't among its top 5 complaint areas.
What Ram ProMaster year is better than the 2014?
Nearby, the 2016 drew fewer owner complaints per car sold (a bit under half as many complaints as the average car). Across every year, 2020 drew the fewest.
The Lemon Index counts owner complaints filed with the U.S. government (NHTSA) in a car's first 3 years, per car sold, against the average car of the same model years (100 = average, lower is better). It measures complaints, not crash safety. A complaint is an owner's report, not a confirmed defect. How it works