All cars · Jeep Grand Cherokee · 2020
2020 Jeep Grand Cherokee. Advanced data.
The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.
Engines and drivetrains 5
| Engine | Transmission | Drive | City / hwy / combined | Fuel | Fuel cost/yr |
|---|---|---|---|---|---|
| 3.6L 6-cyl | Auto 8-spd | RWD | 19 / 26 / 21 | Regular | $2,950 |
| 3.6L 6-cyl | Auto 8-spd | AWD | 18 / 25 / 21 | Regular | $2,950 |
| 5.7L 8-cyl | Auto 8-spd | AWD | 14 / 22 / 17 | Midgrade | $4,200 |
| 6.2L 8-cyl supercharged | Auto 8-spd | AWD | 11 / 17 / 13 | Premium | $5,950 |
| 6.4L 8-cyl | Auto 8-spd | AWD | 13 / 19 / 15 | Premium | $5,150 |
EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.
Failure mileage by system
Half of owners who gave a mileage reported the problem between 1,400 and 47,000 miles. Median 13,100, from 65 complaints with a mileage.
| System | Median | Middle half | Complaints |
|---|---|---|---|
| Electrical | 12,000 | 1,100–41,000 | 17 |
| Engine | 5,700 | 400–16,400 | 14 |
| Transmission & drivetrain | 3,900 | 400–39,500 | 10 |
| Airbags | 34,000 | 2,600–55,000 | 7 |
| Speed control | 1,400 | 400–12,000 | 10 |
Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.
Complaints by system
| System | Share of complaints |
|---|---|
| Electrical | 26% |
| Engine | 25% |
| Transmission & drivetrain | 18% |
| Speed control | 12% |
| Brakes | 8% |
One complaint can name more than one system, so shares can add to more than 100%.
Severity, all complaints
| Total | Crashes | Fires | Injuries | Deaths | Tows |
|---|---|---|---|---|---|
| 241 | 24 | 5 | 10 | 0 | 31 |
As reported by owners to NHTSA. Not verified.
Recall campaigns 3
23V411000 Jun 2023 Engine And Engine Cooling
Defect. Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Risk. An engine stall can increase the risk of a crash.
Remedy. Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC cust
22V406000 Jun 2022 Fuel System, Diesel / Delivery / Fuel Pump
Defect. Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Risk. Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Remedy. Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners m
20V191000 Sep 2020 Back Over Prevention / Sensing System / Camera
Defect. Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Risk. The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy. Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
NHTSA investigations
| Status | Subject | Opened | Closed |
|---|---|---|---|
| Open | High pressure fuel pump failure | 2023 | – |
Manufacturer communications 537
Jeep filed 537 service communications for this car with NHTSA.
- Intelligent Battery Sensor-IBS Installation, Battery Charging Message, Start Stop Charging…
- CEL (Check Engine Lamp) Illuminates, Recent PCM Replace Or Flash Update Performed, DTC P057B…
- Battery Vent Tube Does Not Align With Some New Battery Installations
Crash ratings by version
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| Jeep Grand Cherokee SUV 4WD | ★★★★★ | ★★★★☆ | ★★★★★ | ★★★★☆ |
| Jeep Grand Cherokee SUV 2WD | ★★★★☆ | ★★★★☆ | ★★★★★ | ★★★☆☆ |
| Jeep Grand Cherokee SRT SUV 4WD | not rated | not rated | not rated | not rated |
Safety equipment
| Electronic stability | Forward collision warning | Lane departure warning |
|---|---|---|
| Standard | Optional | Optional |
YouTube repair topics
100 videos about the 2011–2021 Jeep Grand Cherokee, 21.5M views.
| Topic | Videos | Views |
|---|---|---|
| Infotainment, battery & electrical | 11 | 2.2M |
| Gauges, lights & wiring | 5 | 2.2M |
| Driveshaft, axles & 4x4 | 10 | 1.2M |
| Transmission & shifter | 3 | 578K |
| Heat, A/C & blend door | 4 | 439K |
| Spark plugs & ignition coils | 2 | 392K |
| Cooling system | 2 | 285K |
| Oil leaks & gaskets | 1 | 207K |
Nearby model years
Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.
Updated
Free to use with credit: Source: The Lemon Index (lemonindex.com)
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