The Lemon Index

All cars · Jeep Grand Cherokee · 2017

2017 Jeep Grand Cherokee. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index65100 = average car
Complaints165NHTSA, first 3 years
Sold240,696U.S. model year
Per 100K sold69complaints
Year rank#6 of 23#1 = fewest complaints

Engines and drivetrains 4

EngineTransmissionDriveCity / hwy / combinedFuelFuel cost/yr
3.6L 6-cylAuto 8-spdRWD19 / 26 / 21Regular$2,950
3.6L 6-cylAuto 8-spd4WD18 / 25 / 21Regular$2,950
5.7L 8-cylAuto 8-spdAWD14 / 22 / 17Midgrade$4,200
6.4L 8-cylAuto 8-spdAWD13 / 19 / 15Premium$5,150

EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.

Failure mileage by system

Half of owners who gave a mileage reported the problem between 13,700 and 62,200 miles. Median 31,700, from 196 complaints with a mileage.

SystemMedianMiddle halfComplaints
Engine36,20013,300–65,20042
Transmission & drivetrain45,00013,600–89,50043
Electrical33,5006,800–52,00038
Fuel or ev drive system19,4005,500–36,90014
Brakes30,00014,500–45,00017

Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.

Complaints by system

SystemShare of complaints
Electrical22%
Engine22%
Transmission & drivetrain18%
Fuel or ev drive system12%
Brakes10%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
36426315027

As reported by owners to NHTSA. Not verified.

Recall campaigns 6

  • 23V411000 Jun 2023 Engine And Engine Cooling

    Defect. Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

    Risk. An engine stall can increase the risk of a crash.

    Remedy. Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC cust

  • 22V406000 Jun 2022 Fuel System, Diesel / Delivery / Fuel Pump

    Defect. Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

    Risk. Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.

    Remedy. Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners m

  • 20V699000 Nov 2020 Engine And Engine Cooling / Exhaust System / Emission Control / Gas Recirculation Valve (Egr Valve)

    Defect. Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

    Risk. Combustion in the intake manifold can increase the risk of a fire.

    Remedy. FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March

  • 18V332000 May 2018 Electrical System / Wiring

    Defect. Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit with

    Risk. If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

    Remedy. Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be d

  • 17E061000 Oct 2017 Engine And Engine Cooling / Engine / Gasoline / Turbo/Supercharger

    Defect. Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.

    Risk. A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.

    Remedy. ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.

  • 16V686000 Sep 2016 Equipment

    Defect. Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Grand Cherokee manufactured August 8, 2016 through August 16, 2016. In the affected vehicles, the rear tow hook bracket or tow eye bracket may be loose.

    Risk. If the tow bracket is loose, the bracket may detach from the vehicle while being it is being driven, possibly becoming a road hazard. If the bracket detaches during a vehicle recovery, there may be a loss of control of the towed vehicle. Either scenario increases the risk of a crash.

    Remedy. Chrysler will notify owners, and dealers will confirm both tow hook bracket bolts are properly tightened, free of charge. The recall began on October 31, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S73.

NHTSA investigations

StatusSubjectOpenedClosed
OpenHigh pressure fuel pump failure2023–
OpenDesiccated air bag inflator rupture2021–
ClosedActive head rest inadvertent deployment20192026

Manufacturer communications 352

Jeep filed 352 service communications for this car with NHTSA.

  • Water Pump, Idler Pulley If replacing the water pump or Idler Pulley for a chirp, squeal or…
  • Pentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing…
  • Flash: Electronic Shift Module (ESM) System Improvements This bulletin involves updating the…

Crash ratings by version

VersionOverallFrontSideRollover
Jeep Grand Cherokee SUV 2WD★★★★☆★★★★★★★★★★★★★☆☆
Jeep Grand Cherokee SUV 4WD★★★★★★★★★★★★★★★★★★★☆
Jeep Grand Cherokee SRT SUV 4WDnot ratednot ratednot ratednot rated

Safety equipment

Electronic stabilityForward collision warningLane departure warning
StandardStandardNo

YouTube repair topics

100 videos about the 2011–2021 Jeep Grand Cherokee, 21.5M views.

TopicVideosViews
Infotainment, battery & electrical112.2M
Gauges, lights & wiring52.2M
Driveshaft, axles & 4x4101.2M
Transmission & shifter3578K
Heat, A/C & blend door4439K
Spark plugs & ignition coils2392K
Cooling system2285K
Oil leaks & gaskets1207K

Nearby model years

YearLemon IndexComplaintsSoldTop system
2014476958183,786Electrical
2015235447195,958Transmission & drivetrain
201663134212,273Transmission & drivetrain
201765165240,696Electrical
2018120278224,908Electrical
201949121242,969Electrical
20204996209,786Electrical

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated

Free to use with credit: Source: The Lemon Index (lemonindex.com). Get the data