The Lemon Index

All cars · Jeep Grand Cherokee · 2021

2021 Jeep Grand Cherokee. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index125100 = average car
Complaints318NHTSA, first 3 years
Sold264,444U.S. model year
Per 100K sold120complaints
Year rank#10 of 23#1 = fewest complaints

Engines and drivetrains 5

EngineTransmissionDriveCity / hwy / combinedFuelFuel cost/yr
3.6L 6-cylAuto 8-spdRWD19 / 26 / 21Regular$2,950
3.6L 6-cylAuto 8-spdAWD18 / 25 / 21Regular$2,950
5.7L 8-cylAuto 8-spdAWD14 / 22 / 17Midgrade$4,200
6.2L 8-cyl superchargedAuto 8-spdAWD11 / 17 / 13Premium$5,950
6.4L 8-cylAuto 8-spdAWD13 / 19 / 15Premium$5,150

EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.

Failure mileage by system

Half of owners who gave a mileage reported the problem between 2,900 and 57,200 miles. Median 24,000, from 78 complaints with a mileage.

SystemMedianMiddle halfComplaints
Electrical1,800700–23,90014
Steering25,0002,600–41,00019
Transmission & drivetrain34,00011,000–50,00015
Engine16,500400–28,00010
Lights34,50016,500–67,0008

Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.

Complaints by system

SystemShare of complaints
Steering32%
Electrical27%
Engine14%
Transmission & drivetrain12%
Lights11%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
50024914036

As reported by owners to NHTSA. Not verified.

Recall campaigns 16

  • 26V562000 Sep 2026 Suspension / Rear / Springs / Coil Springs

    Defect. Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

    Risk. Rear coil springs that detach from the vehicle while driving increase the risk of a crash.

    Remedy. Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89D. Vehicle Identification Numbers (VINs) involve

  • 26V051000 Jan 2026 Suspension / Rear / Springs / Coil Springs

    Defect. Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

    Risk. Rear coil springs that detach from the vehicle while driving increase the risk of a crash.

    Remedy. Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. V

  • 25V083000 Feb 2025 Equipment / Electrical / Infotainment / Video (Touch)Screen/Monitor/Unit

    Defect. Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The center stack upper display (DCSD) contains a transistor that may overheat and prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

    Risk. A rearview image that does not display reduces the driver's visibility, increasing the risk of a crash.

    Remedy. Dealers replaced the DCSD, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed February 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 11C.

  • 24V897000 Nov 2024 Air Bags / Side/Window

    Defect. Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

    Risk. An air bag that does not deploy during a crash increases the risk of injury.

    Remedy. Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.

  • 24V436000 Jun 2024 Back Over Prevention / Sensing System / Camera

    Defect. Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    Risk. A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

    Remedy. Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

  • 24V132000 Feb 2024 Suspension / Front / Control Arm / Upper Ball Joint

    Defect. Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.

    Risk. A loss of vehicle control increases the risk of a crash.

    Remedy. Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.

  • 23V577000 Aug 2023 Back Over Prevention / Display Function

    Defect. Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    Risk. A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.

    Remedy. Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56A.

  • 23V413000 Jun 2023 Suspension / Rear / Springs / Coil Springs

    Defect. Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.

    Risk. Rear coil springs that detach from the vehicle while driving increases the risk of a crash.

    Remedy. Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 64A. This recall is replaced by NHTSA recall 26V051. All vehicles will need to have the new recall remedy performed.

  • 23V352000 May 2023 Steering / Column

    Defect. Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.

    Risk. A loss of steering control increases the risk of a crash.

    Remedy. Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 58A.

  • 22V544000 Jul 2022 Exterior Lighting / Tail Lights

    Defect. Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The tail light side marker assemblies may be damaged and not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices, and Associated Equipment."

    Risk. A tail light side marker that does not illuminate can reduce vehicle visibility to other drivers, increasing the risk of a crash.

    Remedy. Dealers will inspect and replace both body-mounted tail light assemblies, as necessary, free of charge. Owner notification letters were mailed June 8, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z50.

  • 22V284000 Apr 2022 Engine And Engine Cooling / Exhaust System / Emission Control / Gas Recirculation Valve (Egr Valve)

    Defect. Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango, Jeep Grand Cherokee WK, 2022 Jeep Grand Cherokee, and 2021-2022 Jeep Grand Cherokee L vehicles equipped with 3.6L engines. The exhaust gas recirculation (EGR) valve may stick open, resulting in an unexpected loss of drive power.

    Risk. An unexpected loss of drive power increases the risk of a crash.

    Remedy. Dealers will replace the EGR valve assembly, free of charge. Owner notification letters were mailed June 23, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z31.

  • 22V180000 Mar 2022 Child Seat / Vehicle Tether Anchor

    Defect. Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Grand Cherokee L vehicles. These vehicles may have been built with a missing weld from the seat back frame to the child seat tether anchorage. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."

    Risk. A missing weld may allow the child seat tether to separate from the seat frame during a crash, increasing the risk of injury.

    Remedy. Dealers will inspect and, if necessary, replace the second-row seat back frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z24.

  • 21V950000 Dec 2021 Exterior Lighting / Lighting Control Module / Software

    Defect. Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles equipped with smart lighting modules (SLM). An incomplete SLM software update may cause one or both headlights to become inoperable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

    Risk. Inoperable headlights can reduce visibility for the driver and oncoming traffic, increasing the risk of a crash.

    Remedy. Dealers will reprogram the SLM software, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y72.

  • 21V873000 Nov 2021 Air Bags / Air Bag/Restraint Control Module / Software

    Defect. Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L, 2022 Jeep Wagoneer, and Grand Wagoneer vehicles. The Occupant Restraint Controller (ORC) may have incorrect software which can disable the driver, passenger, and knee air bags without warning.

    Risk. Disabled air bags can increase the risk of injury to occupants in a crash.

    Remedy. Dealers will reprogram the ORC, free of charge. Owner notification letters were mailed December 2, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y79.

  • 21V797000 Oct 2021 Exterior Lighting / Headlights

    Defect. Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles not equipped with automatic high beams. When the master lighting switch is set to the auto position, the high beam headlights will not activate unless the master lighting switch is first changed to the 'on" position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

    Risk. Difficulty activating the headlight high beams may result in reduced visibility, increasing the risk of a crash.

    Remedy. Dealers will reprogram the vehicles, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y66.

  • 21V729000 Sep 2021 Visibility / Rearview Mirrors/Devices

    Defect. Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    Risk. A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

    Remedy. FCA US LLC will update the radio software, free of charge. Owner notification letters were mailed on December 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y67.

NHTSA investigations

StatusSubjectOpenedClosed
OpenRecall 23v-413 post remedy failures2025–

Manufacturer communications 1328

Jeep filed 1328 service communications for this car with NHTSA.

  • Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire
  • Customer complaint may include engine oil leak/consumption
  • CEL (Check Engine Lamp) On, DTC P0197 Engine Oil Temperature Low

Crash ratings by version

VersionOverallFrontSideRollover
Jeep Grand Cherokee SUV 4WD★★★★★★★★★☆★★★★★★★★★☆
Jeep Grand Cherokee SUV 2WD★★★★☆★★★★☆★★★★★★★★☆☆
Jeep Grand Cherokee L SUV RWDnot ratednot ratednot ratednot rated
Jeep Grand Cherokee L SUV 4WDnot ratednot ratednot ratednot rated

Safety equipment

Electronic stabilityForward collision warningLane departure warning
StandardOptionalOptional

YouTube repair topics

100 videos about the 2011–2021 Jeep Grand Cherokee, 21.5M views.

TopicVideosViews
Infotainment, battery & electrical112.2M
Gauges, lights & wiring52.2M
Driveshaft, axles & 4x4101.2M
Transmission & shifter3578K
Heat, A/C & blend door4439K
Spark plugs & ignition coils2392K
Cooling system2285K
Oil leaks & gaskets1207K

Nearby model years

YearLemon IndexComplaintsSoldTop system
2018120278224,908Electrical
201949121242,969Electrical
20204996209,786Electrical
2021125318264,444Steering
2022135379223,345Electrical
2023204592244,594Electrical
2024160313216,148Electrical

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated

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