The Lemon Index

All cars · Dodge Journey · 2017

2017 Dodge Journey. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index96100 = average car
Complaints96NHTSA, first 3 years
Sold89,470U.S. model year
Per 100K sold107complaints
Year rank#5 of 12#1 = fewest complaints

Engines and drivetrains 3

EngineTransmissionDriveCity / hwy / combinedFuelFuel cost/yr
2.4L 4-cylAuto 4-spdFWD19 / 25 / 21Regular$2,950
3.6L 6-cylAuto 6-spdFWD17 / 25 / 19Regular$3,300
3.6L 6-cylAuto 6-spdAWD16 / 24 / 19Regular$3,300

EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.

Failure mileage by system

Half of owners who gave a mileage reported the problem between 21,000 and 63,000 miles. Median 35,000, from 107 complaints with a mileage.

SystemMedianMiddle halfComplaints
Electrical35,80020,600–61,80024
Engine48,90029,600–70,00026
Transmission & drivetrain29,70014,000–68,60017
Airbags38,50010,900–77,20016
Seats74,00043,400–122,0007

Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.

Complaints by system

SystemShare of complaints
Electrical26%
Engine24%
Airbags16%
Transmission & drivetrain15%
Brakes12%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
19912712022

As reported by owners to NHTSA. Not verified.

Recall campaigns 2

  • 22V723000 Sep 2022 Exterior Lighting

    Defect. Chrysler (FCA US, LLC) is recalling certain 2017-2018 Dodge Journey vehicles. The amber side reflex reflector assembled into the headlamp may not reflect brightly enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

    Risk. A dim reflector may reduce the visibility of the vehicle to other drivers, increasing the risk of a crash.

    Remedy. Dealers will replace the headlamp assemblies, free of charge. Owner notification letters were mailed February 16, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z99.

  • 18V332000 May 2018 Electrical System / Wiring

    Defect. Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit with

    Risk. If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

    Remedy. Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be d

NHTSA investigations

StatusSubjectOpenedClosed
OpenVehicle entrapment2024–
ClosedBack up camera failure20242025
ClosedActive head rest inadvertent deployment20192026

Manufacturer communications 158

Dodge filed 158 service communications for this car with NHTSA.

  • Pentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing…
  • Park Assist Sensor 1) Active or Stored DTC of Signal Shape / Waveform Failure fault: B128E-25,…
  • Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect…

Crash ratings by version

VersionOverallFrontSideRollover
Dodge Journey SUV FWD★★★★☆★★★★☆★★★★★★★★★☆
Dodge Journey SUV AWD★★★★☆★★★★☆★★★★★★★★★☆

Safety equipment

Electronic stabilityForward collision warningLane departure warning
StandardNoNo

Nearby model years

YearLemon IndexComplaintsSoldTop system
201417117593,572Engine
2015193203108,085Engine
2016153163106,759Engine
2017969689,470Electrical
2018938994,096Electrical
2019231974,687Electrical
2020221154,375Steering

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated

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