The Lemon Index

All cars · Dodge Journey · 2014

2014 Dodge Journey. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index171100 = average car
Complaints175NHTSA, first 3 years
Sold93,572U.S. model year
Per 100K sold187complaints
Year rank#9 of 12#1 = fewest complaints

Engines and drivetrains 3

EngineTransmissionDriveCity / hwy / combinedFuelFuel cost/yr
2.4L 4-cylAuto 4-spdFWD19 / 25 / 21Regular$2,950
3.6L 6-cylAuto 6-spdFWD17 / 25 / 19Regular$3,300
3.6L 6-cylAuto 6-spdAWD16 / 24 / 19Regular$3,300

EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.

Failure mileage by system

Half of owners who gave a mileage reported the problem between 19,000 and 92,000 miles. Median 54,700, from 263 complaints with a mileage.

SystemMedianMiddle halfComplaints
Electrical47,00013,000–97,00071
Engine55,20014,800–95,50058
Brakes40,70018,000–73,20040
Airbags65,00032,000–101,00035
Seats69,50059,000–92,00026

Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.

Complaints by system

SystemShare of complaints
Engine30%
Brakes26%
Electrical22%
Stability control12%
Transmission & drivetrain10%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
41626928024

As reported by owners to NHTSA. Not verified.

Recall campaigns 7

  • 18V332000 May 2018 Electrical System / Wiring

    Defect. Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit with

    Risk. If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

    Remedy. Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be d

  • 17V824000 Dec 2017 Equipment

    Defect. Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable.

    Risk. If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

    Remedy. Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall i

  • 17V432000 Jul 2017 Air Bags / Frontal

    Defect. Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.

    Risk. Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.

    Remedy. Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge. The recall began August 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T47.

  • 16V273000 May 2016 Steering / Hydraulic Power Assist / Hose, Piping, And Connections

    Defect. Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.

    Risk. A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.

    Remedy. Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.

  • 15V675000 Oct 2015 Electronic Stability Control (Esc)

    Defect. Chrysler (FCA US LLC) is recalling certain model year 2012-2015 Dodge Journey vehicles manufactured April 21, 2012, to April 14, 2015. In the affected vehicles, water may enter the wiring harness for the Anti-lock Brake System (ABS) module and leak into the module, disabling the ABS and/or the Electronic Stability Control (ESC) system.

    Risk. If the ABS or ESC is disabled, a loss of vehicle stability could occur, increasing the risk of a crash.

    Remedy. Chrysler will notify owners, and dealers will seal the ABS wiring harness to prevent water from entering and will replace the ABS module and repair the headlamp and dash wiring harness, as necessary. These repairs will be performed free of charge. The recall began on December 21, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R61.

  • 15V431000 Jul 2015 Engine And Engine Cooling / Engine

    Defect. Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines. In the affected vehicles, the engine cover may detach from the engine and contact the exhaust manifold.

    Risk. If the displaced engine cover contacts the exhaust manifold, there would be an increased risk of a vehicle fire.

    Remedy. Chrysler will notify owners, and dealers will install an improved mounting system for the engine cover, free of charge. The recall began on October 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R32.

  • 14V711000 Nov 2014 Equipment / Other / Labels

    Defect. Chrysler Group LLC (Chrysler) is recalling certain model year 2014-2015 Dodge Journey vehicles manufactured October 25, 2013, to August 22, 2014. The affected vehicles may be equipped with tire placard labels which contain inaccurate seating capacity and occupant/cargo combined weight information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 110, "Tire Selection and Rims for Passenger Cars."

    Risk. With inaccurate information on the tire placard, the operator may overload the vehicle, increasing the risk of a crash.

    Remedy. Chrysler will notify owners, and dealers will install a correct tire placard label, free of charge. The recall began April 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P70.

NHTSA investigations

StatusSubjectOpenedClosed
OpenVehicle entrapment2024–
ClosedActive head rest inadvertent deployment20192026

Manufacturer communications 214

Dodge filed 214 service communications for this car with NHTSA.

  • Various vehicles are experiencing loss of oil, and possibly an oil leakage pooling in engine…
  • "pentastar oil filter adapter before replacing this part, please call any one of the following…
  • Hard Contact Knocking Noise In Engine Compartment Primarily While Turning Left This bulletin…

Crash ratings by version

VersionOverallFrontSideRollover
Dodge Journey SUV FWD★★★★☆★★★★☆★★★★★★★★★☆
Dodge Journey SUV 4WD★★★★☆★★★★☆★★★★★★★★★☆

Safety equipment

Electronic stabilityForward collision warningLane departure warning
StandardNoNo

Nearby model years

YearLemon IndexComplaintsSoldTop system
2011925955,155Brakes
201212510879,563Brakes
201310811183,933Brakes
201417117593,572Engine
2015193203108,085Engine
2016153163106,759Engine
2017969689,470Electrical

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated

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