The Lemon IndexAll cars · Dodge Journey · 2020
2020 Dodge Journey. Advanced data.
The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.
Engines and drivetrains 1
| Engine | Transmission | Drive | City / hwy / combined | Fuel | Fuel cost/yr |
|---|---|---|---|---|---|
| 2.4L 4-cyl | Auto 4-spd | FWD | 19 / 25 / 21 | Regular | $2,950 |
EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.
Failure mileage by system
Half of owners who gave a mileage reported the problem between 30,100 and 77,400 miles. Median 40,000, from 13 complaints with a mileage.
| System | Median | Middle half | Complaints |
|---|---|---|---|
| Backup camera | 41,500 | 39,000–100,200 | 6 |
Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.
Complaints by system
| System | Share of complaints |
|---|---|
| Steering | 18% |
| Tires | 18% |
| Airbags | 9% |
| Brakes | 9% |
| Suspension | 9% |
One complaint can name more than one system, so shares can add to more than 100%.
Severity, all complaints
| Total | Crashes | Fires | Injuries | Deaths | Tows |
|---|---|---|---|---|---|
| 66 | 1 | 1 | 1 | 0 | 6 |
As reported by owners to NHTSA. Not verified.
Recall campaigns 1
25V552000 Aug 2025 Back Over Prevention / Sensing System / Camera
Defect. Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
Risk. A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy. Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
NHTSA investigations
| Status | Subject | Opened | Closed |
|---|---|---|---|
| Open | Vehicle entrapment | 2024 | – |
| Closed | Back up camera failure | 2024 | 2025 |
Manufacturer communications 116
Dodge filed 116 service communications for this car with NHTSA.
- Hands On Steering Wheel Message In EVIC
- WiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
- VALVE BODY KIT, Transmission (40TES) For a 40TES Transmission (2.4L Engine) concern of 1-2…
Crash ratings by version
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| Dodge Journey SUV FWD | ★★★★☆ | ★★★★☆ | ★★★★★ | ★★★★☆ |
Safety equipment
| Electronic stability | Forward collision warning | Lane departure warning |
|---|---|---|
| Standard | No | No |
Nearby model years
Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.
Updated
Free to use with credit: Source: The Lemon Index (lemonindex.com)
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