The Lemon IndexAll cars · Dodge Journey · 2011
2011 Dodge Journey. Advanced data.
The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.
Engines and drivetrains 3
| Engine | Transmission | Drive | City / hwy / combined | Fuel | Fuel cost/yr |
|---|---|---|---|---|---|
| 2.4L 4-cyl | Auto 4-spd | FWD | 19 / 26 / 22 | Regular | $2,850 |
| 3.6L 6-cyl | Auto 6-spd | FWD | 17 / 25 / 20 | Regular | $3,100 |
| 3.6L 6-cyl | Auto 6-spd | 4WD | 16 / 24 / 19 | Regular | $3,300 |
EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.
Failure mileage by system
Half of owners who gave a mileage reported the problem between 18,000 and 98,400 miles. Median 64,800, from 136 complaints with a mileage.
| System | Median | Middle half | Complaints |
|---|---|---|---|
| Brakes | 26,500 | 8,000–66,800 | 41 |
| Electrical | 80,000 | 59,000–113,600 | 33 |
| Engine | 89,000 | 66,600–124,000 | 23 |
| Steering | 70,200 | 19,200–89,100 | 20 |
| Transmission & drivetrain | 85,000 | 14,100–99,100 | 17 |
Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.
Complaints by system
| System | Share of complaints |
|---|---|
| Brakes | 42% |
| Transmission & drivetrain | 12% |
| Electrical | 12% |
| Brakes | 8% |
| Speed control | 8% |
One complaint can name more than one system, so shares can add to more than 100%.
Severity, all complaints
| Total | Crashes | Fires | Injuries | Deaths | Tows |
|---|---|---|---|---|---|
| 169 | 7 | 4 | 7 | 0 | 9 |
As reported by owners to NHTSA. Not verified.
Recall campaigns 4
17V432000 Jul 2017 Air Bags / Frontal
Defect. Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.
Risk. Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.
Remedy. Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge. The recall began August 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T47.
16V273000 May 2016 Steering / Hydraulic Power Assist / Hose, Piping, And Connections
Defect. Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
Risk. A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
Remedy. Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.
15V431000 Jul 2015 Engine And Engine Cooling / Engine
Defect. Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines. In the affected vehicles, the engine cover may detach from the engine and contact the exhaust manifold.
Risk. If the displaced engine cover contacts the exhaust manifold, there would be an increased risk of a vehicle fire.
Remedy. Chrysler will notify owners, and dealers will install an improved mounting system for the engine cover, free of charge. The recall began on October 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R32.
11V315000 Jun 2011 Steering / Column
Defect. CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011DODGE JOURNEY, JEEP WRANGLER, CHRYSLER 200, CHRYSLER 200 CONVERTIBLE, DODGE AVENGER, DODGE NITRO, JEEP LIBERTY, DODGE CALIBER, JEEP COMPASS, JEEP PATRIOT, DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH A MISSING OR INCORRECTLY INSTALLED STEERING COLUMN PIVOT RIVET.
Risk. A MISSING OR INCORRECTLY INSTALLED RIVET COULD COMPROMISE THE ABILITY OF THE STEERING COLUMN TO SUPPORT THE OCCUPANT LOADS IN THE EVENT OF A FRONTAL CRASH, DECREASING THE EFFECTIVENESS OF THE FRONTAL IMPACT SAFETY SYSTEM. AS A RESULT, THE CONDITION MAY INCREASE THE POTENTIAL FOR INJURY IN A FRONTAL CRASH.
Remedy. DEALERS WILL INSPECT FOR RIVET PRESENCE AND ALIGNMENT AND REPAIR THE STEERING COLUMN PIVOT AS REQUIRED, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
NHTSA investigations
| Status | Subject | Opened | Closed |
|---|---|---|---|
| Open | Vehicle entrapment | 2024 | – |
| Closed | Active head rest inadvertent deployment | 2019 | 2026 |
Manufacturer communications 162
Dodge filed 162 service communications for this car with NHTSA.
- Clutch pedal is inoperative
- Fuel gauge fails to register full after fuel tank has been filled
- Remanufactured Transmission Assembly 1
Crash ratings by version
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| Dodge Journey SUV 4WD | not rated | not rated | not rated | ★★★★☆ |
| Dodge Journey SUV FWD | not rated | not rated | not rated | ★★★★☆ |
Safety equipment
| Electronic stability | Forward collision warning | Lane departure warning |
|---|---|---|
| Standard | No | No |
Nearby model years
Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.
Updated
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