The Lemon IndexAll cars · Chrysler Town & Country
2016 Chrysler Town & Country.
The 2016 Chrysler Town & Country is one of the worst years by owner complaints: 144 complaints in its first 3 years and a Lemon Index of 242, where 100 is the average car. Owners complain most about transmission & drivetrain, it has 5 recalls, and it gets 20 mpg combined. The best Chrysler Town & Country year is 2007.
Before you buy. What matters most for this car.
How serious. Out of 527 owner complaints, owners reported:
Every Chrysler Town & Country year. 2016 is highlighted. Lower is better.
What owners complain about most. From owner complaints to the government.
Share of this year's owner complaints filed with NHTSA, not the share of cars that break. One complaint can name more than one area.
Transmission problems in every Chrysler Town & Country year →
When owners reported problems. From owner complaints to the government.
Most owners who filed a complaint with NHTSA had 55K to 93K miles on the car (300 complaints listed the miles). This shows when people who had a problem reported it, not the odds that your car will have it.
- transmission & drivetrain complaints mostly came at 67K–105K miles
- electrical complaints mostly came at 46K–76K miles
- body structure complaints mostly came at 43K–74K miles
Recalls 5
- equipment 2017
A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf.
- transmission & drivetrain 2016
The transmission pump may seize causing a loss of hydraulic pressure.
- seats 2016
The nuts on the third row seatbacks were incorrectly torqued and may become loose.
Show all 5 recalls
- visibility 2016
The windshield on the affected vehicles may have been installed using expired urethane primer, allowing the windshield to become displaced in the event of a crash.
- latches/locks/linkages 2015
In the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly while driving.
Recall repairs are free at any dealer. A recall only matters if it's still open on that exact car, so check its VIN.
Problems Chrysler told dealers about
Chrysler sent dealers 230 repair notes for this car. The ones about its biggest problems:
- Hands Free Module - Convergence Telematics Module (CTM) Before replacing the Hands Free Module…
- Hands Free Module - CTM ?
- Adaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying…
Ask a seller or mechanic if these were done. Some are free under warranty or a special program.
Government investigations
- ClosedSliding doors inoperative2021–2022
- ClosedActive head rest inadvertent deployment2019–2026
NHTSA looks into a problem when enough owners report it. Many end in a recall.
Safety
Crash test details
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| Chrysler Town And Country VAN FWD | ★★★★☆ | ★★★★☆ | ★★★★★ | ★★★★☆ |
Fuel cost and engines
About $3200 a year in fuel (EPA estimate). Engines: 3.6L 6-cyl.
In owners' words
Drivers side sliding power door lock gets stuck, when it finally unlocks and proceeds to close a very loud 'electrical buzzing sound ' comes from door and is very scary.....
2016 Chrysler Town & Country owner · NHTSA complaint 11269857
More owner reports
Transmission failure at 60k miles error code lose of hidraulic pressure
NHTSA complaint 11143048
The passenger side rear sliding door makes a.loud buzzing sound and the lock doesn't work.
NHTSA complaint 11271768
Quick answers
Is the 2016 Chrysler Town & Country reliable?
No, it is one of the worst by government complaints. It drew 2.4× the average car's complaints filed with NHTSA in its first 3 years, per car sold (Lemon Index 242; 100 is average, lower is better). The best Chrysler Town & Country year by this measure since 2010 is 2015.
What are the most common 2016 Chrysler Town & Country problems?
In owner complaints to the government, the parts named most are transmission & drivetrain (35%), electrical (22%) and body structure (17%). That is the share of complaints, not the share of cars that break.
How many recalls does the 2016 Chrysler Town & Country have?
5 safety recalls (latest: equipment). Recall repairs are free at any dealer; check a specific car's VIN at nhtsa.gov/recalls.
What gas mileage does the 2016 Chrysler Town & Country get?
20 mpg combined, depending on the engine (EPA estimate).
Is the 2016 Chrysler Town & Country safe?
NHTSA gave it 4 out of 5 stars overall in its best tested version. Ratings differ by body style, and the full table is on the advanced page.
At what mileage do 2016 Chrysler Town & Country problems start?
Half of the owners who gave a mileage reported the problem between 55,000 and 93,000 miles. The middle report was at 70,000 miles, from 300 complaints.
Does the 2016 Chrysler Town & Country have transmission problems?
Transmission and drivetrain issues make up 35% of its owner complaints.
How much does the 2016 Chrysler Town & Country cost in fuel a year?
About $3200 a year, by the EPA's current estimate.
What engines does the 2016 Chrysler Town & Country have?
3.6L 6-cyl.
What Chrysler Town & Country year is better than the 2016?
By owner complaints per car sold, the best recent years are 2015, 2014 and 2011.
Lemon Index = safety complaints filed with the U.S. government (NHTSA) in a car's first 3 years, per car sold, against the average car of the same model year. 100 is average; lower is better. A complaint is an owner's report, not a confirmed defect. How it works