The Lemon Index

All cars · Chrysler Town & Country · 2016

2016 Chrysler Town & Country. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index242100 = average car
Complaints144NHTSA, first 3 years
Sold59,648U.S. model year
Per 100K sold241complaints
Year rank#10 of 12#1 = fewest complaints

Engines and drivetrains 1

EngineTransmissionDriveCity / hwy / combinedFuelFuel cost/yr
3.6L 6-cylAuto 6-spdFWD17 / 25 / 20Regular$3,100

EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.

Failure mileage by system

Half of owners who gave a mileage reported the problem between 55,000 and 93,000 miles. Median 70,000, from 300 complaints with a mileage.

SystemMedianMiddle halfComplaints
Transmission & drivetrain82,00067,000–105,000123
Electrical60,50046,500–76,80061
Body structure60,00043,300–74,40047
Engine82,00060,000–93,90039
Doors, locks & latches76,00056,000–115,50015

Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.

Complaints by system

SystemShare of complaints
Transmission & drivetrain35%
Electrical22%
Body structure17%
Engine12%
Speed control4%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
5271217033

As reported by owners to NHTSA. Not verified.

Recall campaigns 5

  • 17V824000 Dec 2017 Equipment

    Defect. Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable.

    Risk. If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

    Remedy. Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall i

  • 16V461000 Jun 2016 Power Train / Automatic Transmission

    Defect. Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.

    Risk. If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.

    Remedy. Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44.

  • 16V300000 May 2016 Seats / Mid/Rear Assembly

    Defect. Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.

    Risk. If the third row seatback becomes loose, it may separate from the seat frame, increasing the risk of injury.

    Remedy. Chrysler will notify owners, and dealers will re-torque the third row seatback nuts, free of charge. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S37.

  • 16V044000 Jan 2016 Visibility / Windshield

    Defect. FCA US LLC (Chrysler) is recalling certain model year 2015-2016 Chrysler Town and Country, and 2014-2015 Dodge Grand Caravan vehicles manufactured August 16, 2014, to December 5, 2015. The windshield on the affected vehicles may have been installed using expired urethane primer, allowing the windshield to become displaced in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 212, "Windshield Mounting."

    Risk. If the windshield dislodges during a crash, there is an increased risk of occupant injury.

    Remedy. Chrysler will notify owners, and dealers will replace the windshield, free of charge. The recall began March 4, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S02.

  • 15V595000 Sep 2015 Latches/Locks/Linkages / Hood / Latch

    Defect. Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to August 27, 2015. In the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly while driving.

    Risk. If the hood opens while driving, the driver's vision may be obstructed, increasing the risk of a crash.

    Remedy. Chrysler will notify owners, and dealers will install new hood striker bolts with the proper torque, free of charge. The recall began on October 22, 2015. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is R53.

NHTSA investigations

StatusSubjectOpenedClosed
ClosedSliding doors inoperative20212022
ClosedActive head rest inadvertent deployment20192026

Manufacturer communications 230

Chrysler filed 230 service communications for this car with NHTSA.

  • Hands Free Module - Convergence Telematics Module (CTM) Before replacing the Hands Free Module…
  • Hands Free Module - CTM ?
  • Adaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying…

Crash ratings by version

VersionOverallFrontSideRollover
Chrysler Town And Country VAN FWD★★★★☆★★★★☆★★★★★★★★★☆

Safety equipment

Electronic stabilityForward collision warningLane departure warning
StandardNoNo

Nearby model years

YearLemon IndexComplaintsSoldTop system
2013229340122,288Electrical
2014130196138,040Electrical
2015717693,848Electrical
201624214459,648Transmission & drivetrain

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated

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