The Lemon Index

All cars · Chrysler Town & Country

2012 Chrysler Town & Country.

The 2012 Chrysler Town & Country is one of the worst years by owner complaints: 277 complaints in its first 3 years and a Lemon Index of 229, where 100 is the average car. Owners complain most about electrical, it has 5 recalls, and it gets 20 mpg combined. The best Chrysler Town & Country year is 2007.

229Lemon Index · 100 = average car

Lemon alert. 2.3× the average car's complaints.

Best year 2007 · Worst year 2008

Chrysler Town & Country
Photo shows a 2014 Chrysler Town & Country. M 93, Wikimedia Commons · CC BY-SA 3.0 de · background removed

Before you buy. What matters most for this car.

Owner complaints277first 3 years
Fuel economy20 mpgcombined, EPA
Crash test★★★★☆NHTSA overall

How serious. Out of 634 owner complaints, owners reported:

7crashes
19injuries
16fires
11tows

What owners complain about most. From owner complaints to the government.

electrical75%
engine5%
body structure4%
wipers & visibility4%
lights3%

Share of this year's owner complaints filed with NHTSA, not the share of cars that break. One complaint can name more than one area.

Transmission problems in every Chrysler Town & Country year →

When owners reported problems. From owner complaints to the government.

half by 70K
0K50K100K150K200K

Most owners who filed a complaint with NHTSA had 41K to 110K miles on the car (371 complaints listed the miles). This shows when people who had a problem reported it, not the odds that your car will have it.

  • electrical complaints mostly came at 42K–110K miles
  • engine complaints mostly came at 61K–125K miles
  • fuel or ev drive system complaints mostly came at 66K–132K miles

Recalls 5

  • equipment adaptive/mobility 2025

    Please refer to Rollx's recall report for specific model year information.

  • electrical 2014

    The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.

  • equipment 2012

    CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES, MANUFACTURED FROM MARCH 9, 2012 THROUGH MARCH 12, 2012.

Show all 5 recalls
  • suspension 2012

    CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM NOVEMBER 15, 2011, THROUGH NOVEMBER 21, 2011.

  • engine 2011

    CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MA…

Recall repairs are free at any dealer. A recall only matters if it's still open on that exact car, so check its VIN.

Check a VIN for open recalls

Problems Chrysler told dealers about

Chrysler sent dealers 188 repair notes for this car. The ones about its biggest problems:

  • Part Description: Upper and Lower Sliding Door Rollers Issue Description: If you are replacing…
  • Sliding Door Trim Contacting Vehicle Rear Quarter This bulletin depending on production date,…
  • MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension) This bulletin involves…

Ask a seller or mechanic if these were done. Some are free under warranty or a special program.

Government investigations

  • ClosedActive head rest inadvertent deployment2019–2026
  • ClosedTotally integrated power module failure2014–2015

NHTSA looks into a problem when enough owners report it. Many end in a recall.

Safety

Stability controlStandard
Collision warningNot offered
Lane departure warningNot offered
NHTSA front crash test of the 2012 Chrysler Town & Country
Front crash test · NHTSA
Crash test details
VersionOverallFrontSideRollover
Chrysler Town And Country VAN FWD★★★★☆★★★★☆★★★★★★★★★☆
Fuel cost and engines

About $3200 a year in fuel (EPA estimate). Engines: 3.6L 6-cyl.

In owners' words

While driving, car shuts off, has happened 4 times while driving. Had it diagnosed and was told it was a faulty cam/crankshaft sensors.

2012 Chrysler Town & Country owner · NHTSA complaint 10681870
More owner reports

Automatic headlights turn off when driving. It has happened twice now. If driver doesn't react quickly and turn lights from automatic on to manual on there could be an accident.

NHTSA complaint 10569234

Recall notification code p25 is several months old, yet Chrysler hasn't provided parts to dealers. The approx date, above, is meaningless. Please respond to this with specific info as to what action NHTSA is taking.

NHTSA complaint 10670176

Quick answers

Is the 2012 Chrysler Town & Country reliable?

No, it is one of the worst by government complaints. It drew 2.3× the average car's complaints filed with NHTSA in its first 3 years, per car sold (Lemon Index 229; 100 is average, lower is better). The best Chrysler Town & Country year by this measure since 2010 is 2015.

What are the most common 2012 Chrysler Town & Country problems?

In owner complaints to the government, the parts named most are electrical (75%), engine (5%) and body structure (4%). That is the share of complaints, not the share of cars that break.

How many recalls does the 2012 Chrysler Town & Country have?

5 safety recalls (latest: equipment adaptive/mobility). Recall repairs are free at any dealer; check a specific car's VIN at nhtsa.gov/recalls.

What gas mileage does the 2012 Chrysler Town & Country get?

20 mpg combined, depending on the engine (EPA estimate).

Is the 2012 Chrysler Town & Country safe?

NHTSA gave it 4 out of 5 stars overall in its best tested version. Ratings differ by body style, and the full table is on the advanced page.

At what mileage do 2012 Chrysler Town & Country problems start?

Half of the owners who gave a mileage reported the problem between 41,200 and 110,000 miles. The middle report was at 70,000 miles, from 371 complaints.

Does the 2012 Chrysler Town & Country have transmission problems?

Transmission and drivetrain issues aren't among its top 5 complaint areas.

How much does the 2012 Chrysler Town & Country cost in fuel a year?

About $3200 a year, by the EPA's current estimate.

What engines does the 2012 Chrysler Town & Country have?

3.6L 6-cyl.

What Chrysler Town & Country year is better than the 2012?

By owner complaints per car sold, the best recent years are 2015, 2014 and 2011.

Lemon Index = safety complaints filed with the U.S. government (NHTSA) in a car's first 3 years, per car sold, against the average car of the same model year. 100 is average; lower is better. A complaint is an owner's report, not a confirmed defect. How it works

Updated

Free to use with credit: Source: The Lemon Index (lemonindex.com). Get the data