The Lemon Index2014 Chevrolet Impala.
The 2014 Chevrolet Impala is about average by owner complaints: 173 complaints in its first 3 years and a Lemon Index of 107, where 100 is the average car. Owners complain most about electrical, it has 12 recalls, and it gets 21 to 28 mpg combined. The best Chevrolet Impala year is 2019.
Before you buy. What matters most for this car.
How serious. Out of 636 owner complaints, owners reported:
Every Chevrolet Impala year. 2014 is highlighted. Lower is better.
What owners complain about most. From owner complaints to the government.
Share of this year's owner complaints filed with NHTSA, not the share of cars that break. One complaint can name more than one area.
When owners reported problems. From owner complaints to the government.
Most owners who filed a complaint with NHTSA had 29K to 89K miles on the car (461 complaints listed the miles). This shows when people who had a problem reported it, not the odds that your car will have it.
- electrical complaints mostly came at 40K–97K miles
- steering complaints mostly came at 46K–99K miles
- stability control complaints mostly came at 50K–93K miles
Recalls 12
- airbags 2015
Accordingly, the Automatic Occupant Sensing (AOS) system may fail to suppress the front passenger air bag if a child seat is in the front passenger seat.
- parking brake 2015
In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged.
- parking brake 2015
In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged.
Show all 12 recalls
- electrical 2014
In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
- parking brake 2014
In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged.
- airbags 2014
The affected vehicles may have left the factory with the sensing and diagnostic module (SDM) set to "manufacturing mode.".
- body structure 2014
In the event of an accident, the center storage console may not stay latched.
- steering 2014
Due to a poor electrical ground connection to the Power Steering Control Module (PSCM), the affected vehicles may have a loss of power steering assist during start up or while driving.
- steering 2014
Improperly torqued fasteners may cause the steering intermediate shaft and the steering gear and/or the lower control arm and the lower ball joint to separate.
- electrical 2014
In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may caus.
- transmission & drivetrain 2014
In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever.
- electrical 2013
Originally, in May 2013, GM recalled 1,627 model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; and model year 2014 Chevrolet Impala vehicles.
Recall repairs are free at any dealer. A recall only matters if it's still open on that exact car, so check its VIN.
Problems Chevy told dealers about
Chevy sent dealers 2030 repair notes for this car. The ones about its biggest problems:
- On some trucks and passenger vehicles, accessory power outlets (apo) and trailer lighting are
- When key is off, cooling fans runs or cooling fans fails to run, due to relays for cooling fans
- On some 2011-2015 model year Chevrolet Caprice and 2012-2016 model year Chevrolet Impala…
Ask a seller or mechanic if these were done. Some are free under warranty or a special program.
Government investigations
- ClosedBical chevrolet/loss of power steering2017–2020
- ClosedActive safety system malfunction2014
NHTSA looks into a problem when enough owners report it. Many end in a recall.
Safety
Crash test details
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| Chevrolet Impala 4 DR FWD | ★★★★★ | ★★★★★ | ★★★★★ | ★★★★☆ |
| Chevrolet Impala Limited 4 DR FWD | ★★★★☆ | ★★★★☆ | ★★★★☆ | ★★★★☆ |
Fuel cost and engines
About $2300–3050 a year in fuel (EPA estimate). Engines: 2.4L 4-cyl, 2.5L 4-cyl, 3.6L 6-cyl.
In owners' words
2014 Chevrolet Impala not satisfied with how GM handled ignition recall
2014 Chevrolet Impala owner · NHTSA complaint 10660595
More owner reports
I've owned my vehicle for over a year and on 3 occasions the emergency parking brake would be applied on its own after I would turn off the vehicle.
NHTSA complaint 10615854
High beam lights will not activate. The indicator light turns on only.
NHTSA complaint 10566939
Quick answers
Is the 2014 Chevrolet Impala reliable?
About average by government complaints. It drew about the average number of complaints filed with NHTSA in its first 3 years, per car sold (Lemon Index 107; 100 is average, lower is better). The best Chevrolet Impala year by this measure is 2019.
What are the most common 2014 Chevrolet Impala problems?
In owner complaints to the government, the parts named most are electrical (23%), lights (15%) and stability control (14%). That is the share of complaints, not the share of cars that break.
How many recalls does the 2014 Chevrolet Impala have?
12 safety recalls (latest: airbags). Recall repairs are free at any dealer; check a specific car's VIN at nhtsa.gov/recalls.
What gas mileage does the 2014 Chevrolet Impala get?
21 to 28 mpg combined, depending on the engine (EPA estimate).
Is the 2014 Chevrolet Impala safe?
NHTSA gave it 5 out of 5 stars overall in its best tested version. Ratings differ by body style, and the full table is on the advanced page.
At what mileage do 2014 Chevrolet Impala problems start?
Half of the owners who gave a mileage reported the problem between 29,900 and 89,000 miles. The middle report was at 60,000 miles, from 461 complaints.
Does the 2014 Chevrolet Impala have transmission problems?
Transmission and drivetrain issues aren't among its top 5 complaint areas.
How much does the 2014 Chevrolet Impala cost in fuel a year?
About $2300 to $3050 a year, by the EPA's current estimate.
What engines does the 2014 Chevrolet Impala have?
2.4L 4-cyl, 2.5L 4-cyl, 3.6L 6-cyl.
What Chevrolet Impala year is better than the 2014?
By owner complaints per car sold, the best recent years are 2019, 2010 and 2016.
Lemon Index = safety complaints filed with the U.S. government (NHTSA) in a car's first 3 years, per car sold, against the average car of the same model year. 100 is average; lower is better. A complaint is an owner's report, not a confirmed defect. How it works