The Lemon Index

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Chevrolet Impala.

The best Chevrolet Impala years are 2019, 2010, 2016. Years to avoid: 2000, 2011. Across 2010-2020, it has a Lemon Index of 76, where 100 is the average car and lower is better.

Reliability by year, 2000 to 2019.

76Lemon Index · 100 = average car

Better than average. Whole model, 2010-2020: 1.3× fewer complaints than average.

Best year 2019 · Worst year 2000

Chevrolet Impala
Photo shows a 2014 Chevrolet Impala. Alexander-93, Wikimedia Commons · CC BY-SA 4.0 · background removed

Scores before 2010 are rough: fewer owners filed complaints back then.

Quick answers.

Is the Chevrolet Impala a good car?

Yes, it draws fewer complaints than the average car, by owner complaints to the government per car sold (2010-2020: Lemon Index 76; 100 is average). Some years are much better than others: the best is 2019 and the worst is 2000.

What are the best Chevrolet Impala years to buy?

By owner complaints per car sold: 2019, 2010, 2016.

What Chevrolet Impala years should you stay away from?

The years with the most complaints per car sold: 2000, 2011.

How many recalls does the Chevrolet Impala have?

85 safety recalls across the 20 model years we track. Most: 2014 (12), 2000 (10), 2001 (10). Each year's page lists them.

What are the most common Chevrolet Impala problems?

Across every year, owners' complaints to the government name electrical, steering and engine most. Some years are much worse than others: see the chart above.

Every year in one table
YearIndexCompared with averageComplaintsTop complaintRecallsCrash testMPG
20001711.7× the average car's complaints330engine (23%)10—21
2001104about average230transmission & drivetrain (18%)10—20–22
200292about average188service brakes, hydraulic (19%)7—20–22
2003661.5× fewer complaints than average144service brakes, hydraulic (26%)8—20–22
2004671.5× fewer complaints than average167electrical (43%)7—20–22
2005811.2× fewer complaints than average146electrical (45%)4—20–22
2006621.6× fewer complaints than average124steering (40%)2—19–22
2007661.5× fewer complaints than average183tires (22%)3—19–22
2008701.4× fewer complaints than average184suspension (34%)2—19–22
2009731.4× fewer complaints than average110service brakes, hydraulic (28%)5—19–23
2010402.5× fewer complaints than average78engine (24%)4—21–22
20111231.2× the average car's complaints253seats (31%)2—21–23
2012571.8× fewer complaints than average108electrical (25%)3★★★★☆22
2013671.5× fewer complaints than average135stability control (39%)1★★★★☆22
2014107about average173electrical (23%)12★★★★★21–28
2015671.5× fewer complaints than average83electrical (16%)3★★★★★20–25
2016452.2× fewer complaints than average47electrical (30%)0★★★★★20–25
2017771.3× fewer complaints than average67engine (21%)0★★★★★22–25
2018531.9× fewer complaints than average34electrical (21%)1★★★★★22–25
2019283.6× fewer complaints than average14electrical (50%)1★★★★★22–25

Lemon Index = safety complaints filed with the government within 3 years, per car sold, against the average car of the same model year. 100 is average, lower is better. How it works

Chevrolet Impala transmission problems by year →

Updated

Free to use with credit: Source: The Lemon Index (lemonindex.com). Get the data