The Lemon Index2000 Chevrolet Impala.
The 2000 Chevrolet Impala is worse than average by owner complaints: 330 complaints in its first 3 years and a Lemon Index of 171, where 100 is the average car. Owners complain most about engine, it has 10 recalls, and it gets 21 mpg combined. The best Chevrolet Impala year is 2019.
Worse than average. 1.7× the average car's complaints.
Best year 2019
Before you buy. What matters most for this car.
How serious. Out of 818 owner complaints, owners reported:
Older model year: fewer owners filed complaints back then, so treat the score as rough.
Every Chevrolet Impala year. 2000 is highlighted. Lower is better.
What owners complain about most. From owner complaints to the government.
Share of this year's owner complaints filed with NHTSA, not the share of cars that break. One complaint can name more than one area.
When owners reported problems. From owner complaints to the government.
Most owners who filed a complaint with NHTSA had 50K to 125K miles on the car (417 complaints listed the miles). This shows when people who had a problem reported it, not the odds that your car will have it.
- electrical complaints mostly came at 69K–145K miles
- engine complaints mostly came at 53K–100K miles
- steering complaints mostly came at 34K–106K miles
Recalls 10
- engine 2015
The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
- electrical 2014
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
- engine 2009
GENERAL MOTORS IS RECALLING 1,497,516 MY 1997-2003 BUICK REGAL, MY 1998-2003 CHEVROLET LUMINA, MONTE CARLO AND IMPALA, MY 1998-1999 OLDSMOBILE INTRIGUE, MY 1997-2003 PONTIAC GRAND PRIX VEHICLES EQUIPPED WITH A 3.8L V6 NA…
Show all 10 recalls
- steering 2009
DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONS<SUP>TM</SUP>" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIO…
- steering 2008
DORMAN PRODUCTS IS RECALLING 3,900 INTERMEDIATE STEERING SHAFTS DORMAN PART NOS. 425-151, 425-152, AND 425-153, (SOLD UNDER DORMAN'S "OE SOLUTIONS" BRAND NAME), BALKAMP #'S 7-3057, 7-3058, 7-3059 (SOLD UNDER THE "NAPA" B…
- fuel system, other 2007
CERTAIN DELPHI FUEL PRESSURE REGULATORS, P/NOS.
- fuel system, gasoline 2004
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH 3800 V6 (L36) ENGINES AND CERTAIN DELPHI FUEL PRESSURE REGULATORS, THE REGULATORS HAVE A MUCH HIGHER THAN USUAL RATE OF FUEL LEAKS.
- fuel system, gasoline 2001
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH A 3.4L ENGINE AND NON-ANTILOCK BRAKING SYSTEM (ABS).
- airbags 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES.
- seat belts 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES, LIGHT DUTY TRUCKS, SPORT UTILITY VEHICLES, AND MINI VANS EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES.
Recall repairs are free at any dealer. A recall only matters if it's still open on that exact car, so check its VIN.
Problems Chevy told dealers about
Chevy sent dealers 375 repair notes for this car. The ones about its biggest problems:
- Information on vehicles experiencing a snap or click-type noise (engine frame noise) while…
- Subject regarding vehicles exhibiting a snapping-type nosie (engine frame assembly noise) from…
- Information on vehicles exhibiting cradle noise (engine frame)
Ask a seller or mechanic if these were done. Some are free under warranty or a special program.
Government investigations
- ClosedEngine compartment fires2002–2004
- ClosedInadvertent engine stalling2000
NHTSA looks into a problem when enough owners report it. Many end in a recall.
Safety
Crash stars (older test): front ★★★★★ · side ★★★★☆ · rollover —
Fuel cost and engines
About $3050 a year in fuel (EPA estimate). Engines: 3.4L 6-cyl, 3.8L 6-cyl.
In owners' words
Consumer stated that when turning the steering wheel the vehicle would still go forward and cause a distraction to the consumer. Dealer notified. Ts
2000 Chevrolet Impala owner · NHTSA complaint 10001309
More owner reports
While driving at 25-35 mph vehicle stalled and died without warning. Dealer inspected vehicle several times, but problem still recurring.
NHTSA complaint 10038203
The steering wheel design puts off center pressure on the joints of the fingers, causing seriously twisted/distored joints and bones in fingers, which aren't apparent on extended fingers. Please call, this is a sleeper.
NHTSA complaint 749575
Quick answers
Is the 2000 Chevrolet Impala reliable?
No, it is worse than average by government complaints. It drew 1.7× the average car's complaints filed with NHTSA in its first 3 years, per car sold (Lemon Index 171; 100 is average, lower is better). The best Chevrolet Impala year by this measure is 2019.
What are the most common 2000 Chevrolet Impala problems?
In owner complaints to the government, the parts named most are engine (23%), steering (18%) and electrical (13%). That is the share of complaints, not the share of cars that break.
How many recalls does the 2000 Chevrolet Impala have?
10 safety recalls (latest: engine). Recall repairs are free at any dealer; check a specific car's VIN at nhtsa.gov/recalls.
What gas mileage does the 2000 Chevrolet Impala get?
21 mpg combined, depending on the engine (EPA estimate).
At what mileage do 2000 Chevrolet Impala problems start?
Half of the owners who gave a mileage reported the problem between 50,000 and 125,000 miles. The middle report was at 86,000 miles, from 417 complaints.
Does the 2000 Chevrolet Impala have transmission problems?
Transmission and drivetrain issues aren't among its top 5 complaint areas.
How much does the 2000 Chevrolet Impala cost in fuel a year?
About $3050 a year, by the EPA's current estimate.
What engines does the 2000 Chevrolet Impala have?
3.4L 6-cyl, 3.8L 6-cyl.
What Chevrolet Impala year is better than the 2000?
By owner complaints per car sold, the best recent years are 2019, 2010 and 2016.
Lemon Index = safety complaints filed with the U.S. government (NHTSA) in a car's first 3 years, per car sold, against the average car of the same model year. 100 is average; lower is better. A complaint is an owner's report, not a confirmed defect. How it works