The Lemon Index

Motorcycles · Harley-Davidson · Cruiser & retro

Harley-Davidson Heritage Classic, illustration

Illustration

Harley-Davidson Heritage Classic.

Owner complaints filed with NHTSA, 2000 to 2026 models.

99owner complaints
5recalls
4%involved a crash, fire or injury
6,000typical miles at complaint

Harley-Davidson Heritage Classic years to avoid. The model years with the most complaints filed with NHTSA.

201212 complaints

9 of 12 describe a wobble or a front wheel problem.

1 reported a crash.

200911 complaints

6 of 11 describe the brakes or the brake light switch.

20009 complaints

5 of 9 describe Twin Cam 88 cam bearing failures.

After 2012, no model year drew more than 5.

Fewest complaints on file: 2001 (1), 2010 (1), 2021 (1). Few complaints is not a clean bill of health, just fewer owners filing.

What each year's complaints describe comes from reading their text. These are counts, not rates: there are no sales figures per motorcycle model year. A complaint is not proof of a defect.

Complaints by model year.

20009
20011
20023
20032
20042
20057
20063
20078
20083
200911
20101
20115
201212
20132
20143
20152
20162
20185
20195
20203
20211
20221
20233
20241
20252
20262

Popular years get more complaints just because more were sold, and newer years have had less time to collect them. There are no U.S. sales figures by motorcycle model year, so these are counts, not rates.

What owners complain about. Share of complaints.

engine19%
wheels17%
brakes14%
electrical11%
suspension10%

Recalls 5

  • Service Brakes, Hydraulic 2026

    The rear brake line may contact the Body Control Module (BCM), resulting in a hole in the brake line, a brake fluid leak, and loss of the rear brakes.

  • Suspension 2025

    The mounting tab on the rear shock pre-load adjuster may break, allowing the rear shock absorber adjuster to damage the rear tire, causing a loss of tire pressure.

  • Suspension 2023

    A fastener securing the rear shock absorber may break and allow the rear shock absorber adjuster to damage the rear tire, causing a loss of tire pressure.

Show all 5
  • Electrical System 07V173000

    Certain motorcycles were built with a condition that permits the positive battery cable to contact a weld bead on the oil tank.

  • Equipment 05V151000

    Certain softail motorcycles fail to comply with the requirements of part 567, 'certification.' the VIN/certification label contains incorrect tire size and inflation pressures for the front wheel.

Recall repairs are free at any dealer. Check a specific bike's VIN at nhtsa.gov/recalls.

Specs The maker's claimed figures for a representative year. ~ means approximate.

Harley-Davidson Heritage Classic

2000–now

~86 hpClaimed crank figure

Engine
1,746 cc air/oil-cooled Milwaukee-Eight 107 (2018+)Milwaukee-Eight family
Torque
111 lb-ftclaimed
Weight
~727 lbwet or curb, as the maker quotes it
Seat height
26.4 in
Price new
~$18,999 (2018)base U.S. MSRP before destination, approximate

From the makers' U.S. spec sheets (the EU sheet for horsepower where the U.S. one leaves it out), checked against a sample on Nov 11; years and versions differ.

Filed as: FLSTC, FLHCS, FLSTCI, FLHC, FLHCS ANV. Source: NHTSA owner complaints (model years 2000-2026) and recalls. Every motorcycle

Also counted in the Harley-Davidson Softail family page.

More cruiser & retro: Yamaha Road Star / Road Star Warrior · Suzuki Boulevard · Honda VTX1300 / VTX1800 · Harley-Davidson Softail · Honda Shadow · Yamaha V Star · Ducati SportClassic · Harley-Davidson Dyna · Every motorcycle

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